Swissport USA Reviews

Updated March 25, 2015
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2.4
84 Reviews
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Richard Van Bruygom
29 Ratings

Pros
  • The airport environment is exciting and full of interesting people (in 3 reviews)

  • Met some interesting people along the way (in 3 reviews)

Cons
  • no insurance low pay work holidays no time with family no advancement (in 6 reviews)

  • I think company should provide more benefits to part time employees since they are part of important people to the company (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Easy work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cargo Agent in Miami, FL
    Current Employee - Cargo Agent in Miami, FL

    I have been working at Swissport USA full-time (more than a year)

    Pros

    It's easy work with a lot of different responsibilities and tasks to do, so you don't get stuck or bored with doing the same tasks over and over again.

    Cons

    Hours are all over plac. Sometimes you might get scheduled for the day shift, and the the night shift.

    Advice to ManagementAdvice

    Stable hours would be great.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. RAMP Service Agent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Swissport USA

    Pros

    Learn more in RAMP service and take care of my life.

    Cons

    Promotion, opportunities, experiences, overnight, driving equipements

    Advice to ManagementAdvice

    opportunities

  3. Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Swissport USA

    Pros

    Free flights, part time, commutable

    Cons

    Hours may vary and no room for growth

    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. I am working for 8 years and I have from trainer to safety and ramp manager experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Boston, MA
    Current Employee - Manager in Boston, MA

    I have been working at Swissport USA full-time (more than 8 years)

    Pros

    The agents are great to work with

    Cons

    working with big aircrafts and everyday is something new

    Advice to ManagementAdvice

    need better communication with the employess

    Recommends
    Neutral Outlook
    Approves of CEO
  6. Demanding job. Good for Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Passenger Service Agent in Jamaica, NY
    Current Employee - Passenger Service Agent in Jamaica, NY

    I have been working at Swissport USA

    Pros

    There is a lot to learn in this position, especially in customer service. Each day brings new challenges with every operation.

    Cons

    The pay is very low with no benefits and as a part-time employee there is virtually no incentive to stay long-term. Depending on the account in which you work for, hours may not be ideal.

    Advice to ManagementAdvice

    The company should consider ways to keep good employees and offer more to their employees.

    Neutral Outlook
    No opinion of CEO
  7. Wasn't worth the pay. Was advertised $13-15/hour but went through long hurdles for it to really be $9

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Agent in Newark, NJ
    Former Employee - Office Agent in Newark, NJ

    I worked at Swissport USA full-time (less than a year)

    Pros

    Airport experience, lots of growth potential, great co-workers

    Cons

    Poor work environment like dirty desks & old printers that didn't work, no travel benefits

    Advice to ManagementAdvice

    More care about your employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Minimum wage job BUT a very stressful, tight-deadline environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Swissport USA full-time

    Pros

    Vision benefits with affordable co-pays, fast-pace job, great colleagues

    Cons

    Low wage, stressful conditions, subpar flight benefits

    Advice to ManagementAdvice

    Invest more in equipment, increase wages, hire more people, be more friendly to employees.

    Doesn't Recommend
    Negative Outlook
  9. Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Swissport USA

    Pros

    flexible hours, cool people, working outside

    Cons

    low pay, always short on people

    Advice to ManagementAdvice

    hire more employees and increase the pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. Revolving Door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office in Chicago, IL
    Former Employee - Office in Chicago, IL

    I worked at Swissport USA (more than 5 years)

    Pros

    Promoted within the first year.

    Cons

    Full Benefits downgrade. Went from the average 7 sick days to 1 sick day a year? Who gets sick one day out of the year?

    Advice to ManagementAdvice

    Please do a background check. Hire people with experience and you won't loose so many employees a year.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Good experience of the airport

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fueler in Chicago, IL
    Current Employee - Fueler in Chicago, IL

    I have been working at Swissport USA full-time (less than a year)

    Pros

    It doesn't take much to get hired. It also gets you familiar with the airport and how airlines operate.

    Cons

    You reek from gas vapors and there isn't much room for growth with-in the company.

    Recommends
    Neutral Outlook

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