Swissport USA Reviews

Updated July 21, 2015
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101 Employee Reviews

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  1. Helpful (1)

    Pays the bills.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Dulles, VA
    Former Employee - Supervisor in Dulles, VA

    I worked at Swissport USA part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pretty reasonable/neat job among low paying jobs. Usually flexible in scheduling, you have to ask at the time you accept the offer.

    Cons

    Worse management. Expects you to do a lot more than they pay for. Reeked with favoritism. Only so much career progress can be made.


  2. Swissport at Clevland John Hopkins international airport

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent
    Current Employee - Ramp Agent

    I have been working at Swissport USA full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You get cheap local flight tickets. Flexible hours. So far that's all

    Cons

    1.Low pay for the duties ( loading/unloading bags, cleaning the aircraft, provide the aircraft with service such as ground power and air conditioning, Marshaling, and driving all this for only 9$ an hour. 2.Unclean place to work floor/table. are always fealty, if you're thirsty go and drink from the sink! And if you want wash your hands bring your own soup!!!!!!!! 3. Low salary and space to grow you start with 9$ and you will get 10cent rise every year

    Advice to Management

    Provide your employees with clean working environment and pay your people what they deserve


  3. Great Atmosphere but Poor Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Swissport USA

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Dealing with passengers and learning about the airport atmosphere. Meeting so many people and just the many different tasks that can be done.

    Cons

    Management is the worst, the main reason I left. Very disrespectful and rude, when management is changed from corporate down, only then will things get better. Very disappointing.

    Advice to Management

    Train and hire better management positions, otherwise your company will continue to be a revolving door.


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  5. An experience for a select few.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent in Jamaica, NY
    Current Employee - Ramp Agent in Jamaica, NY

    I have been working at Swissport USA full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Full time, union, overtime is 1.5 of hourly, some paid holidays, sick pay, vacation pay, vacation time increases the longer employed.

    Cons

    Hazardous, work outside 7-8hrs a day sometimes no break. Set schedule changes in seasons and based on seniority so somewhat competitive. Airline contracts so there are times when you get mandatory overtime. Have to deal with rude management, union sucks, did I mention hazardous? You work around commercial aircrafts.

    Advice to Management

    Need a crash course in speaking proper English and proper communication skills.


  6. aircraft cabin cleaning

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Swissport USA full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Get to experience the feel of first class and to see the inside of a cockpit

    Cons

    Be prepared to work and clean fast to make sure passengers depart on time


  7. Ramp service Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ramp Agent in Kansas City, MO
    Former Employee - Ramp Agent in Kansas City, MO

    I worked at Swissport USA part-time (Less than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Flexibility, work enviorment, people, job was super easy, fun place

    Cons

    The mis communication, no leadership, low pay, faulty equipment, druggies, staff that didn't want to work

    Advice to Management

    Need to find better qualified people


  8. Easy work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cargo Agent in Miami, FL
    Current Employee - Cargo Agent in Miami, FL

    I have been working at Swissport USA full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It's easy work with a lot of different responsibilities and tasks to do, so you don't get stuck or bored with doing the same tasks over and over again.

    Cons

    Hours are all over plac. Sometimes you might get scheduled for the day shift, and the the night shift.

    Advice to Management

    Stable hours would be great.


  9. RAMP Service Agent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Swissport USA

    Pros

    Learn more in RAMP service and take care of my life.

    Cons

    Promotion, opportunities, experiences, overnight, driving equipements

    Advice to Management

    opportunities


  10. I am working for 8 years and I have from trainer to safety and ramp manager experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Boston, MA
    Current Employee - Manager in Boston, MA

    I have been working at Swissport USA full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The agents are great to work with

    Cons

    working with big aircrafts and everyday is something new

    Advice to Management

    need better communication with the employess


  11. Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Swissport USA

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Free flights, part time, commutable

    Cons

    Hours may vary and no room for growth



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