Switchfly

  www.switchfly.com
  www.switchfly.com

Switchfly Reviews

Updated December 18, 2014
Updated December 18, 2014
15 Reviews
3.8
15 Reviews
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Approve of CEO
Switchfly CEO Daniel Farrar
Daniel Farrar
13 Ratings

Employee Reviews

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  1.  

    Great Company, only those who want a challenge and are willing to work hard need apply!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Switchfly full-time (more than an year)

    Pros

    Great company benefits such as parties/events, stocked kitchen, good compensation. Challenging application keeps you on your toes everyday. CEO wants everyone to be happy and have a good time when possible.

    Cons

    Some employees have poor attitudes or don't contribute as they should which ultimately brings the company down. They need to leave or be asked to leave.

    Advice to ManagementAdvice

    Focus on employees with positive attitudes. Hold people accountable for their actions. Work on structure and provide more incentives to those who contribute most.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Best place to work where you are treated as a person not a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in San Francisco, CA
    Current Employee - Engineer in San Francisco, CA

    I have been working at Switchfly full-time (more than an year)

    Pros

    Everything is best here. It is unfortunate to see bad reviews for the company. Some of the reviews about the CEO are just wrong. CEO is always engaged in what's going on in the company and a very nice to person. He's always open to hear from people. It is an act of a coward to speak behind one's back for no reason. I am 100% satisfied with the company and would definitely recommend for anyone who wants to work in a very healthy environment with focus on work rather than dirty politics.

    -Nice people
    -Free lunches every wednesday
    -Happy hours
    -Kitchen full of snacks
    -Work life balance

    Cons

    Every company has pros and cons. It's up to you to understand the company culture and you are always free to find an opportunity that suits best to you.
    - None for me as of now.

    Advice to ManagementAdvice

    Always try to get feedback from people working for you. It does not hurt at all to hear truth and act on it.
    Just do right things and you are the winner.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Exciting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Engineer
    Current Employee - Principal Engineer

    I have been working at Switchfly full-time

    Pros

    Great people - We have very sharp, interesting, and fun people that you can learn from as you work.

    Challenging domain - the travel domain is surprisingly complicated and one is constantly challenged to satisfy business requirements in a clean and elegant way.

    Methodologies to support quality code - Pair programming, unit testing, automated integration testing, agile development.

    Rapid growth - we are growing fast so there are lots of opportunities in various areas of the company

    interesting technology - We are using cutting edge technology in our web tier (ember) based with a more traditional back end (java/spring). Our platform has been evolving rapidly and there is a lot of room for a sharp person to help shape the future.

    Benefits - Pay scale and benefits are excellent. Attending conferences is supported.

    Activities - The company sponsors (and pays for) many periodic fun activities (Giants games, ski trips, bicycle events, triathlon, yoga, movie nights) . There is a ping pong table with periodic tournaments. The company caters lunch once a week. There is a great selection of drinks and snacks in the kitchen.

    Remote work - We have technology in place that allows senior people to work remotely with great success.

    Cons

    Rapid growth - We are growing fast, so there are a number of challenges related to that. A new person may feel a bit overwhelmed by a large, complicated application and domain. Our training is evolving and will continue to do so. Training is supplemented by easy access to senior people. It often means that the burden is on the employee to seek out a senior person and ask questions.

    Legacy platform - Our platform is evolving, but we have a number of legacy patterns in our code that can make learning the current best practices harder to discern.

    Complicated application - Our application is big, complex, and highly configurable. It is hard to learn.

    Advice to ManagementAdvice

    Invest more in training, documentation.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 5 people found this helpful  

    Change is happening. Negative employees not wanting to promote positive change should see themselves to the door.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Switchfly

    Pros

    Amazing, smart team, flexible work schedules, great work/life balance, benefits, activities, compensation, opportunities to do more and grow if you're willing to work hard, great culture. Leadership team trying hard to keep up with needs of team members during massive changes internally. Open door policy for any employee to candidly voice concerns to execs and management team.

    Cons

    Company is in a real period of change and there are a handful of highly negative employees looking for any opportunity to complain, slander, cause drama and criticize with zero interest in doing anything to make things better and would rather spend their time publicly (and anonymously) criticizing the very people/friends they sit and work with each day. People across all levels are stretched thin. CEO is out of touch and more interested in posting pictures of himself body-building than doing any actual work. Seems to spend his days designing backpacks and water bottles with the marketing team he now manages with little to no interest in anything else.

    Advice to ManagementAdvice

    Try and isolate negativity and move those individuals out.
    Find time for training/growth/personal initiatives for individuals.
    BOD should be more involved in what their CEO is actually doing/ adding to the organization.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Great place to be!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Switchfly full-time

    Pros

    This company is pretty great. I know I get paid well and from what I hear from others, the compensation is awesome. Most of the people who work in the office are friendly and often grab lunch together when there is not a company lunch. The benefits are amazing. There are tons of perks around the office, a (small) in office gym, two kitchens filled with tons of food and drink, plenty of open space if you need a break from your desk, ping pong room, free company lunch every Wednesday and access to the building roof that has a track, small driving range and tons of tables to eat lunch at on a nice day. The overall company feel is pretty laid back, most people arrive mid morning and dress pretty casually.

    Cons

    The biggest con at this company is people who are unhappy and continue to stay. There are plenty of us who love coming to work at Switchfly everyday. Instead of bashing the company find a better fit for yourself. I think people forget how great of place this is to work.

    Advice to ManagementAdvice

    Management needs to make sure their team is being heard and problems are settled sooner than later.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Best place I've worked!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Switchfly full-time

    Pros

    -Healthy, positive, fun work environment
    -The opportunity to work with smart, friendly and experienced people every day
    -Clear, consistent and transparent communication from the top down, regarding company direction and goals (monthly company-wide meetings are very insightful)
    -Great offices in downtown SF
    -Many employee perks which include free food, coffee, drinks; weekly free lunches; fun quarterly company outings, free weekly yoga sessions, ping pong room, weight room, company sponsored external sporting events, monthly movie nights and birthday celebrations
    -"Family & health first" mentality which supports flexibility within the work schedule
    -Work / life balance highly encouraged
    -Open door policy has been established across all tiers of the organization
    -Experienced and driven leadership team

    Cons

    -Negative employees (just a few!) who find the negative in every little thing and complain about it, rather than finding a job / workplace that better suits them

    Advice to ManagementAdvice

    Keep up the great work. Appreciate what you do every day as leaders!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Innovative and Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Switchfly full-time (more than an year)

    Pros

    Growth, leadership, clear strategy, collaboration, ownership, professional development. What you are working on matters to the company and is publicly appreciated. Great work/life balance as well. I love working at Switchfly and am happy and thankful that I work here.

    Cons

    Based on some of the negative reviews I've read below, the only con is that there seem to be a couple employees who are spending 40 hours a week at a job they don't like anymore. Life it too short for that, if you ask me.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    OK Place to work, like every other companies, will have good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Switchfly full-time (more than 3 years)

    Pros

    Good lunch and location is good, there is a free roof deck so people can go outside for lunches. Also, people are nice to each other, so this contributes to a positive work environment.

    I have worked at places where people yell at each other. This does not happen at Switchfly and I am grateful to have supportive co-workers.

    Cons

    The drama and rumors that a few Glass Door reviews have caused in the office is pretty crazy to see.

    There are obviously people who don't like their jobs and people that are a cheerleader too. People need to realize that the real world will have positive and negatives, it's real life.

    We will never be a perfect company and should not pretend it is. But it is better working for other big companies like Expedia, because you can actually talk to the CEO and learn.

    Also, would be nice to meet the new faces. Usually only get a few minutes to see people and hen we don't get to work with them, or they leave.

    Advice to ManagementAdvice

    Please listen to feedback and communicate so people will be happy, and help answer questions.

    Generally doing a good job but opportunity for improvement.

    People should try to enjoy each other, so have more events to build teams.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    An out of control trainwreck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Switchfly full-time

    Pros

    - Friendly people. 80% qualified people, 20% should not be here.
    - Lunch provided weekly.
    - Decent office space.
    - Gym and patio on the roof.

    Cons

    Major Issues

    - No ownership & definition of roles within teams.
    - No consistency with hiring, promoting, quality.
    - Overpromise, understaff, and passing the buck are the normal SOP. Solution is to outsource.
    - Constant executive turnover - CTO, “Innovation” Officer, Commercial Officer, CFO, Chief Marketing Officer all fairly recently. CEO and COO are left.
    - Execs are out of touch and simply don’t care about the details anymore. No guidance. People that work for them are not equipped to perform and work through details.
    - Wavering strategy and focus. So many projects and initiatives are left incomplete and forgotten, and ping pong has replaced anything truly innovative or productive in the company. Projects now dominated by a single client.
    - Struggles with hiring and retention, major losses in talent the last few months. Solution has been to outsource more and more.
    - No training. Documentation is old, incomplete and hard to find. No ownership of keeping the information up to date.

    Depending on what team you work with, you will have more challenges.

    Account Management and Professional Services Team

    - Constantly trying to reinvent the wheel without building the previous one. Expects others to rush and complete a project because of “client demand”.
    - Rude and demanding people.
    - Unable to maintain accounts, several large contracts were lost.
    - Unaware of how engineering actually works, slow moving team that barely understands the projects that they are trying to put through.
    - Clueless about the platform, oftentimes have to explain from A-Z something that they should know already.
    - Blindly focused on 1 single client.

    Engineering

    - Very little accountability for quality of work . People work hard, but on what?
    - Insular culture means you work on whatever you are handed, don’t expect to move on to new teams or projects.
    - Code base is a mess, with little coordination among people responsible for it. Expect lots of infighting and self discovery as you figure out the inner workings.
    - Lots of green faces. New talent, but definitely a cliquish bunch of kids.
    - Top brass has a holier-than-thou attitude that expects blind support of all initiatives.

    HR and Recruiting

    - Severely understaffed to recruit & hire, messy hiring process.
    - No consistent interview procedure; you’ll talk to 2 people all the way to 8 in a day. And good luck getting an answer on hiring.
    - Referrals breed insular culture and stale, unqualified hires.
    - No upward/360 feedback solicited, so execs and HR are out of touch with the issues festering throughout the company.
    - “Secret Society” in HR, very little transparency. No acknowledgment EVER of company feedback, very little employee engagement. Monthly engagement is a 2 minute review of new hires, and 2 gift card giveaways to mystery employee peer nominees.
    - Lets marketing walk all over them to define company culture.

    Marketing and Sales

    - Irreverent social media “strategy” is amateur and a huge boon on company resources.
    - Embarrassing attempts to establish “industry expertise” in media.
    - Wastes an incredible amount of money, between ping pong and Pintrest, and giving away $7500 prizes for a Twitter contest. Maybe the money could've been used on a 2nd microwave for employees?
    - No upkeep on actual material that people use like product guides, system functionality.

    Product Team

    - Supposedly the leaders of the platform, but user testing consists of 5 people clicking on a wireframe. Mobile product led by people who have absolutely no mobile experience.
    - Glorified business analysts.
    - Constantly pushes back on work and why something should not be done.
    - Lack of a vision and building a competitive product. Overall functionality and polish is years behind competitors in the space.

    Support & IT Team

    - Mix of smart and really unqualified people. You will get more productivity and helpfulness from a sloth than some teammates.
    - Will work with people who can’t write in complete sentences or spell correctly in client facing communications.
    - Haphazard assignment of duties and responsibilities. Good luck getting in touch with the right person without being passed around 5 times.

    Advice to ManagementAdvice

    - Admit mistakes and that there is a problem.
    - Boost morale.
    - Stop bringing in venture capital reps to boost morale, it doesn't work and is demeaning.
    - Care more about the company and people.
    - Solicit, listen, ACT on feedback.
    - Promote an open culture by leading it yourselves.
    - Find out what people really do all day.
    - Focus less on keeping up appearances.
    - Please stop calling people ninjas. That was great in 2010.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 6 people found this helpful  

    Circus act with clown at the top

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Switchfly full-time

    Pros

    Good office location in SF
    Lunch once a week
    Pays well
    Lifestyle job with little oversight
    Nice people in many areas
    Many skilled employees

    Cons

    CEO totally clueless and doesn't even show up most of the time
    Wastes tons of money
    Dishonest
    No real plan or strategy
    Many good people have left or leaving
    Embarrassing CEO who is trying to be an "internet guy" but so isn't. Uses words like ninja. Built his own private gym in the office.
    Managers openly admit there is no faith in leadership or a plan
    Left with junior directors after senior team quit

    Advice to ManagementAdvice

    Get a real leader
    Be honest that it's a lifestyle job
    Continue to provide lots of benefits so people don't leave

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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Ping Pong
Harvest from the Heart
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