Sword Ciboodle

www.sword-ciboodle.com
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Sword Ciboodle Reviews

4 Reviews
3.1
4 Reviews

Recommend to a friend
Approve of CEO
(no image)
Richard DeFrancisco
3 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Great career opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Chicago, IL
    Current Employee - Product Manager in Chicago, IL

    I have been working at Sword Ciboodle full-time (more than 10 years)

    Pros

    Working within a dynamic environment that exposes you to a variety of challenges that help you grow your experience and career.

    Cons

    This is not a well known company or brand, more a of a diamond in the rough. Lots of hard work for those willing to commit to it.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Very good junior staff, interesting technology but very out of date; has missed the new wave of CRM systems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sword Ciboodle full-time (more than 3 years)

    Pros

    Small company, allows exposure to different clients, verticals, challenges etc.

    Cons

    No growth or real prospects for wage improvement.

    Advice to ManagementAdvice

    Be Leaders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Low Pay and 100% Travel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Process Developer in Chicago, IL
    Former Employee - Business Process Developer in Chicago, IL

    I worked at Sword Ciboodle

    Pros

    The Deployment staff is amazing. You will be hard pressed to find another group of people that get along so well. We get along great and make the best of what we have.

    Cons

    Projects seem to be undersold and then Deployment needs to extensive overtime in order to make up for lack of development days paid for by the client.

    Salaries are low for the area. Junior BPD's get an offer of 50k or so. Don't be afraid to ask for 10% more though, you may get it. Expect 3% raises unless you are a favorite or something.

    Working on Deployment is about being deployed so expect to be traveling M-F every week unless you are on the bench.

    Doesn't Recommend
    No opinion of CEO
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  5. 2 people found this helpful  

    Senior Leadership Could Use Help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sword Ciboodle

    Pros

    Upon starting my career at the organization, I found it to be quite positive and very well positioned to be the contact center software provider of the future. The scottish culture, personality and more made this company a gem for the industry.

    Cons

    However, once our board member brought in new senior leadership for our Americas business unit, things just did not work. Things were not getting done and the business unit was faltering. Sales slumped, and things just did not work. The company could really use some help. New management that has acquired the company seems to be going down the same path.

    Advice to ManagementAdvice

    Preserve Ciboodle culture and change poor habits. Bring in new ideas and leadership.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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