Sykes Asia Cebu Reviews

5 Reviews
3.2
5 Reviews
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Employee Reviews

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  1.  

    A good company to its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sykes Asia Cebu

    Pros

    Company owners care for its people.

    Cons

    Very few opportunities for growth.

    Advice to ManagementAdvice

    Please improve more on company's compensation

    Recommends
    Neutral Outlook
  2.  

    My experience in my first account is like a gem. My experience in my second account 9present) is like a limestone!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent-financial  in  Mandaluyong City (Philippines)
    Current Employee - Customer Service Agent-financial in Mandaluyong City (Philippines)

    I have been working at Sykes Asia Cebu full-time for more than a year

    Pros

    It has a good working environment, 'family' ambiance, supportive colleagues and some TLs.

    Cons

    No annual salary increase. No incentives (account specific). Shift changes every 3 months so if you are on the day shift, your finances will suffer for that long. VLs are already forfeited and difficult or less chance to be approved. You will not be given any option but to follow their policies. Hundreds of employees have resigned already!

    Advice to ManagementAdvice

    Listen to your employees. Be an advocate of your employees. No employees, no job, no business!

    Doesn't Recommend
    Negative Outlook
  3.  

    Good company for IT background experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Associate  in  Cebu City (Philippines)
    Former Employee - IT Associate in Cebu City (Philippines)

    I worked at Sykes Asia Cebu full-time for more than 5 years

    Pros

    Good employee benefits, good salary range compared to local companies and good opportunities to grow in IT career

    Cons

    Employee promotion is a bit slow

    Recommends
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  5.  

    They value you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Cebu City (Philippines)
    Former Employee - Customer Service Representative in Cebu City (Philippines)

    I worked at Sykes Asia Cebu full-time for more than 3 years

    Pros

    Because they value you as a human for professional and personal growth. They have good health package and training.

    Cons

    The place is a little drive and away from most of the IT companies.

    Recommends
    Positive Outlook
  6.  

    First Company ever empowered me to be best consumer service representative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Cebu City (Philippines)
    Former Employee - Customer Service Representative in Cebu City (Philippines)

    I worked at Sykes Asia Cebu full-time for more than a year

    Pros

    It offers you wide range to employee personal development in the field of contact center type of job.

    Cons

    one will be challenged to say is this the job for me? Becoming what I want to be is sometimes is doing what you love.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Neutral Outlook

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