Symantec Reviews

Updated October 16, 2014
Updated October 16, 2014
1,712 Reviews
3.3
1,712 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Symantec Interim CEO Michael Brown
Michael Brown
113 Ratings

Review Highlights

Pros
  • Work life balance makes this company stand high in all IT product companies (in 217 reviews)

  • Great work environment - Facilities to employees at good (in 123 reviews)


Cons
  • Terrible work life balance, although they will say they value this (in 35 reviews)

  • Need internal sales talk to senior management to keep or find new position at RIF (in 67 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Scientist in Mountain View, CA
    Former Employee - Data Scientist in Mountain View, CA

    I worked at Symantec as an intern (less than an year)

    Pros

    A lot of new projects and opportunities

    Cons

    lack of communication between departments

    Advice to ManagementAdvice

    No

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Technical Support Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec full-time

    Pros

    - Offers ample learning opportunities
    - Solid products
    - Competitive pay and benefits
    - Relaxed, friendly work environment
    - Dedicated and empathetic Tech Support Reps

    Cons

    - Company has switched CEO twice in a short period of time, and company is lacking consistent direction.
    - Marketing and sales seem to have a less-than-adequate understanding of the products they're pushing and has no idea how to pitch their products. Lacking in at-a-glance product overviews that would normally entice customers.
    - Getting to the appropriate sales reps for buying and renewing subscriptions can be a nightmare for customers. We get angry, frustrated customers wandering into Tech Support all the time.
    - An unfortunate disconnect between departments.
    - Bloated list of products that need to be consolidated.
    - Some product development teams are don't attempt to cater to customer needs.
    - Too much unnecessary spending by upper management that takes away from.

    Advice to ManagementAdvice

    I've thoroughly enjoyed working with this company and hope to continue to do so. Unfortunately, unsustainable marketing and sales practices, wasteful corporate expenditures, and a lack of consistent direction has slowly lead to a less stable workplace and is hurting employee morale.

    1) Hire sales and marketing personnel who know the products they're selling.
    2) Provide simpler purchasing experience for customers. I don't even want to know how many customers gave up on buying our products out of frustration of not being able to reach the right department & getting the right information.
    3) Provide a simpler at-a-glance product overviews that reach our end-users. Enterprise customers will follow where end user interest / awareness takes them.
    4) Cut down on unnecessary expenditures and limit upper management income so that the company won't experience internal hemorrhaging of its finances. Money needs to be spent constructively in a self-sustaining manner.

    Recommends
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Future looks good, but many leader and org changes have been disruptive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Mountain View, CA
    Current Employee - Director in Mountain View, CA

    I have been working at Symantec full-time (more than an year)

    Pros

    Good work-life balance, benefits, good people and work environment. Company is aggressively making the changes needed to become more competitive.

    Cons

    Not fast enough to market, innovation can be a challenge at a large company like Symantec. Teams often working in silos, reflecting a larger issue with cooperation among senior leaders.

    Advice to ManagementAdvice

    From the top down, need to start working together as a team with shared vision. three CEO's in five years does not look good to employees...make a smart choice and hire the right leader.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Administrative Speicliast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Specialist in Roseville, MN
    Former Employee - Administrative Specialist in Roseville, MN

    I worked at Symantec full-time (more than 5 years)

    Pros

    Great work/life balance, compensation and benefits.

    Cons

    The company is currently going through many changes with CEO turnover.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Okay, Not Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Symantec full-time (more than 3 years)

    Pros

    Great team members
    Cool working place
    Interesting Projects

    Cons

    Upper Management is not Trust worthy

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Fine experience and good starting for Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer Intern in Mountain View, CA
    Current Employee - Software Engineer Intern in Mountain View, CA

    I have been working at Symantec as an intern (less than an year)

    Pros

    In my group:
    Good benefits and working environment
    Some interesting tasks or jobs
    Mentor helped a lot

    Cons

    They are changing so working experience depends on department.
    Still using some old tech in part of system
    Need more innovative to get better
    Doesn't have very good intern management system. Sometimes interns have nothing to do and bad schedule.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec as a contractor

    Pros

    Culture, benefits, work load, team work

    Cons

    none none none none none

    Recommends
    No opinion of CEO
  9.  

    I've loved every bit of working at Symantec, and my skills and expertise has gained exponentially from the experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Springfield, OR
    Current Employee - Technical Support Engineer in Springfield, OR

    I have been working at Symantec full-time (more than 3 years)

    Pros

    I really love the open training for any area of technology I would be interested in learning, the ability to grow with the company, and the management's encouragement of bettering yourself, but my number one favorite thing working for Symantec has definitely been the teamwork I have developed with my coworkers, with has proved to be invaluable.

    Cons

    Luckily, not many cons exist. The ones that would see me leaving Symantec have nothing to do with the company itself, but rather extraneous things that cause a stress on life and require me to search for terms of employments in other areas (things such as school loans, location, pay, etc.)

    Advice to ManagementAdvice

    My only advice to management would be to give themselves more credit for the good work that happens in my area of employment. Our management works very hard in striving for excellence, and although it is us that is on the phone communicating with the customer, it is their positive influence that keeps morale up, resulting in high customer appreciation scores.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Headed downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec full-time

    Pros

    Talented co-workers at non-management levels.

    Cons

    Upper management is lost, selfish, and incompetent.

    Advice to ManagementAdvice

    Stop taking advantage of employees to line your own pockets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Not a good vision Management doesn't care about Individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator in Herndon, VA
    Current Employee - Database Administrator in Herndon, VA

    I have been working at Symantec full-time (more than 3 years)

    Pros

    Work wise it is good, some departments do not have opportunity to grow the career. It always depends on which department are you under with and who is your manager to make your life and career better.

    Cons

    After having new CEO, new SVP and VP and much more changes in management, the vision of the company is distracted and it does impact individual employee a lot. Lot of people are quitting their jobs because of that. I would not recommend anyone to join this company at the movement atleast until next year, I would say after July 2015.

    Advice to ManagementAdvice

    They don't care about our Advice so I would leave this blank

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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