Symantec Reviews

Updated October 24, 2014
Updated October 24, 2014
1,716 Reviews
3.3
1,716 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Symantec Interim CEO Michael Brown
Michael Brown
115 Ratings

Review Highlights

Pros
  • Work life balance makes this company stand high in all IT product companies (in 218 reviews)

  • Great work environment - Facilities to employees at good (in 123 reviews)


Cons
  • Terrible work life balance, although they will say they value this (in 35 reviews)

  • Need internal sales talk to senior management to keep or find new position at RIF (in 67 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Company When I Started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec full-time

    Pros

    Awesome benefits, A lot of PTO, Great Hours

    Cons

    Constant Layoffs, Management is changing which effects employee moral and relationships

    Neutral Outlook
  2.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Scientist in Mountain View, CA
    Former Employee - Data Scientist in Mountain View, CA

    I worked at Symantec as an intern (less than an year)

    Pros

    A lot of new projects and opportunities

    Cons

    lack of communication between departments

    Advice to ManagementAdvice

    No

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Technical Support Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec full-time

    Pros

    - Offers ample learning opportunities
    - Solid products
    - Competitive pay and benefits
    - Relaxed, friendly work environment
    - Dedicated and empathetic Tech Support Reps

    Cons

    - Company has switched CEO twice in a short period of time, and company is lacking consistent direction.
    - Marketing and sales seem to have a less-than-adequate understanding of the products they're pushing and has no idea how to pitch their products. Lacking in at-a-glance product overviews that would normally entice customers.
    - Getting to the appropriate sales reps for buying and renewing subscriptions can be a nightmare for customers. We get angry, frustrated customers wandering into Tech Support all the time.
    - An unfortunate disconnect between departments.
    - Bloated list of products that need to be consolidated.
    - Some product development teams are don't attempt to cater to customer needs.
    - Too much unnecessary spending by upper management that takes away from.

    Advice to ManagementAdvice

    I've thoroughly enjoyed working with this company and hope to continue to do so. Unfortunately, unsustainable marketing and sales practices, wasteful corporate expenditures, and a lack of consistent direction has slowly lead to a less stable workplace and is hurting employee morale.

    1) Hire sales and marketing personnel who know the products they're selling.
    2) Provide simpler purchasing experience for customers. I don't even want to know how many customers gave up on buying our products out of frustration of not being able to reach the right department & getting the right information.
    3) Provide a simpler at-a-glance product overviews that reach our end-users. Enterprise customers will follow where end user interest / awareness takes them.
    4) Cut down on unnecessary expenditures and limit upper management income so that the company won't experience internal hemorrhaging of its finances. Money needs to be spent constructively in a self-sustaining manner.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Administrative Speicliast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Specialist in Roseville, MN
    Former Employee - Administrative Specialist in Roseville, MN

    I worked at Symantec full-time (more than 5 years)

    Pros

    Great work/life balance, compensation and benefits.

    Cons

    The company is currently going through many changes with CEO turnover.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Okay, Not Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Symantec full-time (more than 3 years)

    Pros

    Great team members
    Cool working place
    Interesting Projects

    Cons

    Upper Management is not Trust worthy

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Headed downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec full-time

    Pros

    Talented co-workers at non-management levels.

    Cons

    Upper management is lost, selfish, and incompetent.

    Advice to ManagementAdvice

    Stop taking advantage of employees to line your own pockets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Not a good vision Management doesn't care about Individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator in Herndon, VA
    Current Employee - Database Administrator in Herndon, VA

    I have been working at Symantec full-time (more than 3 years)

    Pros

    Work wise it is good, some departments do not have opportunity to grow the career. It always depends on which department are you under with and who is your manager to make your life and career better.

    Cons

    After having new CEO, new SVP and VP and much more changes in management, the vision of the company is distracted and it does impact individual employee a lot. Lot of people are quitting their jobs because of that. I would not recommend anyone to join this company at the movement atleast until next year, I would say after July 2015.

    Advice to ManagementAdvice

    They don't care about our Advice so I would leave this blank

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Great co-workers, Horrible corporate practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec (more than an year)

    Pros

    The people I work with are wonderful. I was very excited to get a good paying job with such a great selection of benefits.

    Cons

    The training and documentation left a lot to be desired, at least for our product. They just did a huge layoff of tech support people across the company, targeting not only weak performers but experienced techs, older workers, and people who used too many benefits this year. They're just looking for ways to make a fast buck, not have quality support or produce quality products.

    Advice to ManagementAdvice

    Make Symantec a place to retire from, not just a place on a resume.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Decline InforSec giant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec full-time

    Pros

    no overtime work. Trust culture is better all the company I've worked for

    Cons

    management sucks.
    lost market share duo to cannot keep up with cloud trend

    Advice to ManagementAdvice

    focus on innovation. Cut the bloated middle-level manager

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    No direction and office politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Public Relations in Mountain View, CA
    Former Employee - Public Relations in Mountain View, CA

    I worked at Symantec full-time (more than an year)

    Pros

    Interesting tech and industry given it is continuously changing -- it's also a very hot-button topic as security relates to all sectors - consumer, business and gov't

    Cons

    Tons of office politics. Terrible morale. No leadership. Continuous layoffs, exec departures and new leaders who don't know the business and don't have a clear direction

    Advice to ManagementAdvice

    Need new company vision / direction

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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