Pros

* Good benefit package
* Decent work/life balance
* Nice chair
* Internal IT Helpdesk is pretty efficient

Cons

* No open communication due to sectionalism and cliquishness
* sometimes management's direction can be unclear and misleading
* Some mid-level managers do not know how to manage people
* Hard to develop mid-term career plan; annual review is pretty much conducted on quarter base

Advice to Senior Management

Hope at least employees are fairly treated to make Symantec a decent place to work for.

Pros

Great Benefits, Smart co-workers,good place to learn your trade,pay above average,

Cons

Coming from working in a IT department to a call center is a bit of a shock,Lots of management intervention, always monitored for your stats, cases taken,closed, tech notes attached,written etc-very structured enviroment and micro managed. a sea of grey lifeless cubes and the constant stress from management makes the job unpleasant. "required" to work 2 holidays per year and the promise of working from home 1 day per week is not easily granted. if you get a bad response from a survey you are up in front of your manager demanding to know why etc. monthly 1 on 1 meetings with your manager etc..
in good heart I could not recommend this place as a nice place to work especially if you cant handle continual management pressure and stress.

Advice to Senior Management

stop thinkiing up new ways to keep pushing and pushing us-this is a high burnout position-its not a "fun" place to work at all.

Pros

A little bit below average pay, but great work environment and people.

Cons

No advancement opportunities.. No recognition for job performance.

Advice to Senior Management

You get what you pay for.. Hire *quality* people instead of hiring quantity.. Quantity is not always the best option.. And globalization is killing Symantec.. Literally.

Pros

We have a lot of products to sell. Many companies have our products. Good group of people.

Cons

Too much backend work to make deals work. The other sales resources do not have the same pressure. You are punished for performance. Your quota just goes up to a number your territory cannot support to manage your commission. Comp plans change every year they never get it right.

Advice to Senior Management

learn how to set quotas.

Pros

Nice benefits, flexible scheduling. Nice offices. Out of band pay raises. Senior level developers get very nice bonuses.

Cons

Limited vision and too much communication from management. Micromanagement. Way too many reorgs. Frozen salary for the last year for the majority of folks. Promotions seem based on how much you are liked by upper mgmt than actual skill. Junior employees get no profit sharing / bonus.

Advice to Senior Management

Spend less time reorging and forcing employees to sit through needless "Symantec is You" ra ra morale exercises.

Pros

Product based company
Separate career path for management and technology
Better salary structure as compared to other

Cons

Work culture is business units specific. Every business unit comes from an old acquired company. There is no uniform Symantec work culture seen across the organization.

Advice to Senior Management

Uniform product development strategies need to be applied. Product teams need to closely to each other.

Pros

Strong management, great infrastructure & process- e.g., autonomy within the product team to make things happen, visibility to what other product groups are doing, strong product development methodology that has been honed for over 20 years. Symantec is also a leader in its space which makes it a fun place to work - the products are competitive and the company is aggressive in adding products to the portolio

Cons

Some of the functions are centralized - thus it can be cumbersome and time-consuming to 'work it' in order to get things done. Activities such as marketing campaigns, web content creation, customer trainings, leads generation are all centralized activities.

Advice to Senior Management

Make it a bit more accessible for people to change roles in the company. Develop an executive training program for mid-level employees.

Pros

After the company I worked for was purchased, many were jazzed about the message, the combining of storage and security. The notion was novel, perhaps not new, but it made sense. I was excited for the possibility of winning with a strategy whose execution would have combined the strengths of the company. I was working for a good boss and we had a good cause.

Cons

The combining of strength never happened. My job required the seeking of help to implement my initiative. Unfortunately, there was little cooperation. Even if the leaders agreed to help, each indian felt empowered to disagree and go underground.

There was very little notion of a shared goal across the company.

Advice to Senior Management

Break down the walls. Move people around to break up the fiefdoms and the inter group animosity.

Pros

Great products and field level people who want to do the customers right. Benefits are good and vacation time is honored.

Cons

Horrible management and a bunch of mid-level managers only looking out for themselves. They will stab you in the back in a heart beat.

Advice to Senior Management

Reduce the overhead (i.e. mid level management), stop making stupid decisions like removing specialist from Enterprise Vault because you don't want to pay people (lost market share), tell Enrique this is not a college fraternity and he should not party so hard with employees, partners, and customers.

Pros

For its interns, Symantec offers competitive pay (top 10-15% for internships) and some interesting and fun intern events. They also make sure you have all the tools to do your job and take training seriously.

Cons

Work wasn't as challenging as expected, did not see myself continuing work in the industry. My team was understaffed so I wasn't able to take on more interesting projects since they were busy handling other business.

Advice to Senior Management

Symantec should continue treating interns well, however in order to retain more interns the leadership needs to find a way to create innovative and exciting jobs that new graduates will want to return to.