Symantec Reviews

Updated September 3, 2015
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2,143 Employee Reviews

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  1. Helpful (2)

    Welcome to the Investor comes first.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in Springfield, OR
    Current Employee - Senior Technical Support Engineer in Springfield, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Symantec full-time (More than 10 years)

    Pros

    Pays a good living wage.

    Cons

    Poor training Poor tools Poor resources for customer issue research (labs are extremely slow and error prone) Poor morale ...and middle and upper management are OK with all of these as long as they are making investors (not customers) happy. Technical Support personnel are treated as an unfortunate and despised expense by upper management.

    Advice to Management

    Your Technical Support resources make up a large part of your workforce, and nearly better than 80% of your customer's interaction with Symantec. Stop treating them like a consumable, nonrenewable resource. There is a lot of talent and dedication that you could get value from if you would take the time (and expense) to find out what drives them and what they need to thrive, then provide it.


  2. Helpful (1)

    Symantec review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SQL Server Developer/Database Administrator in Windermere, FL
    Former Employee - SQL Server Developer/Database Administrator in Windermere, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Symantec (More than a year)

    Pros

    Good Place to work., good working environment

    Cons

    Manager does not know what they are doing. They cut off employees they need and let other non-contributing employees stay

    Advice to Management

    Get your act together


  3. Helpful (3)

    Everything is Good But Not Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Company is very good at making sure all needs are met. but it does very little to go beyond that. It's good because everything is good enough you would feel guilty to complain about it, but other companies definitely pamper their employees more. Ethical company Good work life balance Stable leader in a growing industry

    Cons

    Management is fairly political Stock price doesn't go up Working across time zones, especially with teammates in India, is wearing


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  5. Helpful (2)

    Symantec/Veritas Split causing Uncertainty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Springfield, OR
    Former Employee - Customer Service Specialist in Springfield, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Symantec (More than 3 years)

    Pros

    Great co-workers. Benefits are outstanding. The facilities are first rate.

    Cons

    Management is right now laying off people right and left in anticipation of the company split or possible sales of the Veritas product line. They laid off all of the customer service people for North America for Symantec products.

    Advice to Management

    Stop the outsourcing!


  6. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Prin Program Manager in Mountain View, CA
    Current Employee - Senior Prin Program Manager in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symantec (More than 10 years)

    Pros

    Very Nice company, I've enjoyed working there

    Cons

    none, it is a very nice company

    Advice to Management

    carry on!! Things are looking up


  7. good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Organ, NM
    Former Employee - Senior Software Engineer in Organ, NM
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    good career advancement, number one secuirty firm

    Cons

    bad management, know nothing about the product

    Advice to Management

    bad


  8. PCA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pca in Louisville, KY
    Former Employee - Pca in Louisville, KY
    Recommends
    Positive Outlook

    Pros

    Great pay and Great working atmosphere

    Cons

    Long hours sometimes over your full time position

    Advice to Management

    Better


  9. Helpful (4)

    Just an honest review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Symantec (More than 3 years)

    Pros

    Working for Symantec has wonderful benefits. Managers do their best to make sure that the employees are happy.

    Cons

    Upper management like to keep employees in the dark. Company is starting to outsource jobs to foreign markets which in turn lowers the quality of support to the customers which in turn makes the agents unhappy.

    Advice to Management

    Stop trying to save money why outsourcing jobs and look at the big picture. And by big picture I mean upper management pay scale.


  10. Could be better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mountain View, CA
    Former Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pretty campus. People were generally nice.

    Cons

    Needed better strategy and leaders.

    Advice to Management

    Empower people.


  11. Helpful (1)

    Employees not appreciated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Cambridge, MA
    Current Employee - Principal Software Engineer in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Symantec full-time (More than 5 years)

    Pros

    Benefits and pay are good. If you are under 30, they want you.

    Cons

    They have made it clear that they are looking to hire the "hot young talent under 30" which also means they really don't want you if you are over 40. There are layoffs every 6 months. Technical work is a bit behind the times and will hurt your skill set. There is also an atmosphere of putting people down. Not a positive work environment. Work environment is crappy. (just desks, we don't even have cubicles. One coat closet for 200 people).

    Advice to Management

    The move to Cambridge clearly shows you don't value your current employees. Seriously- open space with just desks and no cubicles.- looks like the factory sweat shops. One coat closet for 200 people?



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