Symantec Reviews in United Kingdom

Updated September 7, 2014
Updated September 7, 2014
1,660 Reviews
3.3
1,660 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Symantec Interim CEO Michael Brown
Michael Brown
92 Ratings

Review Highlights

Pros
  • Work life balance makes this company stand high in all IT product companies (in 192 reviews)

  • Great work environment - Facilities to employees at good (in 106 reviews)


Cons
  • Terrible work life balance, although they will say they value this (in 35 reviews)

  • Need internal sales talk to senior management to keep or find new position at RIF (in 64 reviews)

More Highlights

50 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good, but could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Tech Support Engineer
    Former Employee - Senior Tech Support Engineer

    I worked at Symantec full-time for more than a year

    Pros

    Great employee benefits. Amazing training and personal development opportunities (all on the company's time), including taking industry-recognised certification. Beautiful office campuses all over the world.

    Cons

    Very short-sighted leadership decisions affecting technical support's ability to resolve customer issues promptly. Salaries could be a lot higher. More attention could be paid to ensuring staff are happy. All staff. Not just Sales/Marketing/HR.

    Advice to ManagementAdvice

    People should be promoted more rapidly and need to be rewarded if you want to keep them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Lost their way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Engineer  in  Reading, England (UK)
    Former Employee - Senior Systems Engineer in Reading, England (UK)

    I worked at Symantec for more than 5 years

    Pros

    Some excellent and talented people, a breadth of interesting products. A top market position providing access to enterprise organisations with high quality opportunities.

    Cons

    They don't know what they have or is that had. That goes for both products and people. They give away the good stuff for 10% at the end of the quarter. Short term surrender monkeys.

    Advice to ManagementAdvice

    Find some passion, extend your thinking beyond the next quarter. Do you remember when you had a strategy?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    I very much enjoyed my time at Symantec

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager  in  Reading, England (UK)
    Former Employee - Sales Manager in Reading, England (UK)

    I worked at Symantec full-time for more than 3 years

    Pros

    Symantec are a well established leader in the security and information space. Good benefits and overall an enjoyable place to work

    Cons

    As the market has evolved towards more advanced threat detection, Symantec product development needs to accelerate. Two changes of CEO in a very short period of time (the current CEO is interim) and other leadership changes have yet to yield results and have led to a great deal of uncertainty for customers and employees alike.

    Advice to ManagementAdvice

    Identify and implement permanent CEO as quickly as possible. Set and communicate a clear and consistent strategy across all markets. Accelerate product development. Break down silos in the business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Lots of potential let down by poor management in EMEA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symantec

    Pros

    Good people at most levels, good product portfolio, desire to make it work at most levels

    Cons

    SVP's at EMEA level have formed their own clique which is difficult to penetrate. They say all the right things but then do not follow though unless your face fits. It's a serious flaw which puts many good people off joining, and also precipitates attrition.

    Advice to ManagementAdvice

    Remove the clique - the company is capable of so much more

    Doesn't Recommend
    Neutral Outlook
  6. 2 people found this helpful  

    challenging, stressful and too disjointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Reading, England (UK)
    Current Employee - Account Manager in Reading, England (UK)

    I have been working at Symantec full-time for more than 3 years

    Pros

    Company still recognised as a global leader and still is a great job if you want to progress in your career. Also many employee rewards available including pension, den plan and gym membership.

    Cons

    Company is still in transition and the morale has dropped through the roof especially with management lacking direction. Also Symantec think they are something like Microsoft and Apple when they are clearly not. Still a lot of work and progress to be made.

    Advice to ManagementAdvice

    Work life balance is non existent and with this, many employees are leaving for competitors in droves. At this rate they will struggle to get talent.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    I would gladly work there again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist  in  Reading, England (UK)
    Former Employee - Sales Specialist in Reading, England (UK)

    I worked at Symantec full-time for more than 3 years

    Pros

    Great atmosphere, great trainings, great support, great customer focus, great product, great reference, fantastic kick-offs in Las Vegas

    Cons

    Lots of compliance trainings, very American culture, lack agility to develop products

    Advice to ManagementAdvice

    Get more agile and innovative especially for mobile security, and consumer data privacy....

    Recommends
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Needs to invest in the future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales  in  Reading, England (UK)
    Current Employee - Inside Sales in Reading, England (UK)

    I have been working at Symantec as a contractor for more than 3 years

    Pros

    Good compensation, good products, broad base of customers. Talented dedicated people to work with.

    Cons

    Lacks direction for long term goals. Slow to market with new technology, lacks customer and business intelligence, driving growth is difficult. Customers are not clear on the Symantec offering. Very little room to grow professionally.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Promotion, raise, then was asked to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - UK Marketing Specialist  in  Reading, England (UK)
    Former Employee - UK Marketing Specialist in Reading, England (UK)

    I worked at Symantec full-time for more than a year

    Pros

    TONS of training constantly thrown at you and the culture is very much 'in the trenches'. From my experience, the departments worked really well together. Super friendly and inclusive, would definitely recommend working there. Above average wages, great pension.

    Cons

    Despite working well together, management higher up seems to insist on getting involved with micro details and constantly moving the goal posts. I was given a promotion and a few raises before being asked to leave because my performance was poor. Literally I was given a bonus and a raise a week before.

    Advice to ManagementAdvice

    Stop micromanaging and trust that the people you've hired are good at their job.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    Good work-life balance and learning opportunities, poor management decisions and planning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Reading, England (UK)
    Current Employee - Anonymous in Reading, England (UK)

    I have been working at Symantec full-time for more than 3 years

    Pros

    The company invest a lot in training and learning, overall pretty good salary ( if you are in the right role) and work-life balance, possibility to buy discounted company shares, gym allowance, pension, health & dental insurance. There is a opportunity to work from home. Work colleagues are generally nice and helpful, good office atmosphere.

    Cons

    A lot of business units work in silos.The company is very american-centric and a lot of important decisions are being done in US. Poor Senior Management planning, politics, favouritism - it is all about who you know and relationships you have at the senior management level. The Senior Management create unnecessary duplicated roles/teams and then let people go. Frequant layoffs. 2 reorganisations/layoffs in less than one year.

    Advice to ManagementAdvice

    You really need to sort your planning out. Reoganisations and layoffs every year will not do any good for the company!.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great work environment. Nice balance between work and life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer  in  Reading, England (UK)
    Current Employee - Technical Support Engineer in Reading, England (UK)

    I have been working at Symantec full-time for more than a year

    Pros

    we can feel the team work here. Team is as one, and all work to go further.

    Cons

    Eventually the promotions... but its the normal in big teams.

    Recommends
    Neutral Outlook
    No opinion of CEO

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