Symetra Reviews

Updated April 30, 2015
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3.0
138 Reviews
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Approve of CEO
Symetra President, CEO, and Director Thomas M. (Tom) Marra
Thomas M. (Tom) Marra
82 Ratings

Pros
  • Great friendly people to work with, reasonable work-life balance and flexibility (in 17 reviews)

  • Some employees are really great people (in 12 reviews)

Cons
  • I am a dedicated employee & hard worker but I'm having to watch my peers fall apart around me from overwork & lack of work/life balance (in 6 reviews)

  • Women in upper management positions are few and far between (if they are in (in 7 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great service oriented community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager in Bellevue, WA
    Current Employee - Case Manager in Bellevue, WA

    I have been working at Symetra full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Community and service oriented, lots of advancement/development opportunities

    Cons

    Management in some areas tends to be cliquey

  2. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Symetra

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    My team is very flexible and my supervisor is very progressive when it comes to training.

    Cons

    Nothing comes to mind at this time.

  3. Helpful (1)

    Great company with great values and ethics. Collaborative culture. Big plans!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symetra full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Symetra has aggressive growth plans, which translates into a lot of opportunities. The culture is very good; people work together to address challenges.

    Cons

    We're still maturing in some spaces, so too often things get done by relationships versus process. Some of our tools and systems need improvement as well, but management has made the commitment to address these areas, and recent investments indicate they are backing up their words.

    Advice to Management

    We've got great growth plans; just don't let these exceed the organizations abilities and energy to address these in a manner consistent with our core values.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sr Analyst

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symetra

    Pros

    good location, accepting of diversity and innovation.

    Cons

    high turnover, messy corporate hierarchy

    Advice to Management

    be fair

  6. Symetra is a good company with some good employees. It is a medium size insurance company with over 1000 employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bellevue, WA
    Former Employee - Manager in Bellevue, WA

    I worked at Symetra full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Company with great products, good employees. Some policies can be pretty flexible depends on your managers. It is a growing company,

    Cons

    It is a growing company. Sometimes you don't have work life balance. Department hired a new manager recently. Micro manager.

  7. Symetra - disfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symetra full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Enthusiastic and genuine cross-enterprise teams who embraced new approaches. There had been a brief time in 2012/2013 where there appeared to be a solid leadership in place, but dissipated with the departure of key individuals.

    Cons

    Lack of cohesive strategy across business channels. Product strategy is inconsistent, particularly the Life Division. Corporate Marketing leadership is unsophisticated and not aligned to strategy.

    Advice to Management

    Address gaps in Marketing Strategic leadership.

  8. Not too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Investment Accountant
    Current Employee - Senior Investment Accountant

    I have been working at Symetra

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people to work around

    Cons

    Management seem out of depth on some issues

  9. Enjoyed the opportunities, organization and staff management needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symetra full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Personal Growth. Ability to work from home. 401K matching

    Cons

    Health and Dental coverage was average. Time off was less than other insurance companies in the area. Bonuses and raises are not great. Systems are either nonexistent or non functioning.

    Advice to Management

    Hire competent people from the top down and be more selective when hiring on all levels. Invest in functioning systems that are workable and make sense. Stop throwing money at systems that just don't work.

  10. A company on the up and up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager - IT in Bellevue, WA
    Current Employee - Manager - IT in Bellevue, WA

    I have been working at Symetra full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people. Great leadership.Great benefits. Your work is valued.

    Cons

    2 weeks vacation to start.

    Advice to Management

    Keep up the great work and direction for growth and maturity.

  11. Helpful (1)

    Good People Facing an Uphill Climb

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symetra

    Pros

    Hired proven talent from successful competitors. Employees mean well. Competitive pricing. Once you get to the right person the right solution can usually be given fairly quickly.

    Cons

    Systems are non-existent or heavily band-aided behind the scenes. Internal workflows and barriers make it difficult to provide timely information to customers and insureds.

    Advice to Management

    Act like a larger company. It's embarrassing when corporate switchboard has an outgoing message saying entire benefits division (400 employees) is in a meeting and that message is still in use 3 hours after the meeting ended.

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