Symetra Reviews

Updated July 30, 2015
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149 Employee Reviews

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  1. Symetra - disfunctional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symetra full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Enthusiastic and genuine cross-enterprise teams who embraced new approaches. There had been a brief time in 2012/2013 where there appeared to be a solid leadership in place, but dissipated with the departure of key individuals.

    Cons

    Lack of cohesive strategy across business channels. Product strategy is inconsistent, particularly the Life Division. Corporate Marketing leadership is unsophisticated and not aligned to strategy.

    Advice to Management

    Address gaps in Marketing Strategic leadership.


  2. Helpful (1)

    Not a good experience at all

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Bellevue, WA
    Former Employee - IT Manager in Bellevue, WA

    I worked at Symetra full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Close to downtown Bellevue, lots of places to work too, free parking when need to be in Bellevue for any reason

    Cons

    Lay-offs do occur, benefits are average, very politically structured organization -- based on relationships and friends, not on performance and clear objectives. NO IT department management that has a roadmap strategy so people are not set up for success. Have difficulty hiring qualified people.

    Advice to Management

    Hire people that are capable in management positions and understand how to make culture shifts happen. Don't just promote people from within that have minimal experience. Objectively assess current managers -- many know how to manage the top but not below them.


  3. Helpful (5)

    Revolving Door for career in Finance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Bellevue, WA
    Current Employee - Senior Analyst in Bellevue, WA

    I have been working at Symetra

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - downtown Bellevue location (ideal for shopping) - office is nice - 401K matching

    Cons

    Turnover in Finance is ridiculously high, and it seemed to have gotten worse in recent years. At least 70% of people in Finance were hired within the last two years. Hard work & being loyal team player won’t get you far. Pay is low and expectations are unreasonable. Management will do what it takes to protect their friends and promote them even if they are not qualified for jobs. Once you become a target of management, they will make your work life miserable. Finance department is a revolving door – smart employees leave within a year once they figure out quickly that this place is where you end your career.

    Advice to Management

    Be fair and objective to your employees. Reward based on job performance, not based on personal preferences or friendships


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  5. Enjoyed the opportunities, organization and staff management needed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symetra full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Personal Growth. Ability to work from home. 401K matching

    Cons

    Health and Dental coverage was average. Time off was less than other insurance companies in the area. Bonuses and raises are not great. Systems are either nonexistent or non functioning.

    Advice to Management

    Hire competent people from the top down and be more selective when hiring on all levels. Invest in functioning systems that are workable and make sense. Stop throwing money at systems that just don't work.


  6. Not too bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Investment Accountant
    Current Employee - Senior Investment Accountant

    I have been working at Symetra

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people to work around

    Cons

    Management seem out of depth on some issues


  7. Helpful (1)

    Good People Facing an Uphill Climb

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symetra

    Pros

    Hired proven talent from successful competitors. Employees mean well. Competitive pricing. Once you get to the right person the right solution can usually be given fairly quickly.

    Cons

    Systems are non-existent or heavily band-aided behind the scenes. Internal workflows and barriers make it difficult to provide timely information to customers and insureds.

    Advice to Management

    Act like a larger company. It's embarrassing when corporate switchboard has an outgoing message saying entire benefits division (400 employees) is in a meeting and that message is still in use 3 hours after the meeting ended.


  8. Helpful (1)

    Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Bellevue, WA
    Current Employee - IT Project Manager in Bellevue, WA

    I have been working at Symetra

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Symetra is a great company to work at! 1) Professional and nice people 2) Friendly and collaborative environment 3) Challenging projects to keep you interested and motivated 4) Good work-life balance 5) Nice location for lunch walks :)

    Cons

    I am satisfied with everything so far, do not see any downsides yet.

    Advice to Management

    Keep up a good work in improving the excellence and having great people on-board!


  9. Helpful (2)

    Can be good or terrible experience, and nowhere in between

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Business Representative in Bellevue, WA
    Former Employee - New Business Representative in Bellevue, WA

    I worked at Symetra full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Greta atmosphere outside of the daily grind. Company is committed to community service. Great medical benefits.

    Cons

    No training program; expects employees to learn on the fly while tying their bonus directly to output/accuracy. Departments don't work well together and blame other departments for overseights/screw ups. Upper management quick to hire friends as mid-level management without proper qualifications or knowledge of employee's jobs/duties. Seems like company is planning headquarter move to Iowa from their WA location

    Advice to Management

    Develop a training program for all employees. Promote from within department to mid-level rather than hire friends


  10. slow culture for IT professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Symetra full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No downsizes or layoffs. People can work here forever.

    Cons

    In IT there are a lot of people who do not like to work very hard and the culture is slow.

    Advice to Management

    replace some of the people who have worked there forever, specially the people that work remotely. they do not do very much.


  11. Helpful (2)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unit Manager in Enfield, CT
    Current Employee - Unit Manager in Enfield, CT

    I have been working at Symetra full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    What a way to make a difference!! Being hired by this start up has been great for my career. I'm excited by all the new challenges and truly making a difference. The growth opportunities are amazing, and we are pulling in some very good talent.

    Cons

    No work from home and it seems we're running out of space, but a new design that will be coming next year will be great!

    Advice to Management

    I appreciate the time they give to listen to ideas from the staff. People are very helpful as well.



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