Symphony Health Solutions

www.symphonyhealth.com
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Symphony Health Solutions Reviews

Updated February 11, 2015
Updated February 11, 2015
4 Reviews
2.2
4 Reviews

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Employee Reviews

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  1. 3 people found this helpful  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symphony Health Solutions full-time

    Pros

    Brilliant employees who are extremely hard working

    Cons

    Work-life balance issues. Low pay

    Doesn't Recommend
    Neutral Outlook
  2.  

    Brilliant rank-and-file led by clueless, over-their-heads, aimless executive leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symphony Health Solutions full-time (more than 3 years)

    Pros

    POTENTIAL endless opportunities to exercise a person's core strengths and competencies, with a virtually endless amount of healthcare data

    Cons

    An extremely disjointed, clique-filled organizational structure, with most teams harboring decade old grudges, which fosters an environment of DISTRUST, shadow teams, back-stabbing and adversarial managers. Work culture, tools and methods date to the mid 1990's; with very few documented processes, standards and / or policies. The talented people, that do make significant contributions, are unable to make any systemic business improvements due to the micromanaging of leadership, zero budget allocation, lack of dedicated resources and the pervasive 'that's the way we've always done it' (in 1995) mentality that is able to kill off any new tools or ideas. If you liked the movie 'Mean Girls', or enjoyed the cliques while in High School, then you might find Symphony Health Solutions an enjoyable place to work. And, once you're there, you'll definitely be all on your own; with no Human Resource support for new hire information, your career track, yearly dismissive employee reviews and undocumented, tribal-knowledge based employee role definitions.

    Advice to ManagementAdvice

    Go buy a how-to book from Amazon - or go find your Business 101 textbook - and read or reread the 'How to Manage People' chapter, as well as pay particular attention to the 'Strategy and Transformation' section. Once you've mastered those two key subjects, then define, announce and publish a Corporate vision, the steps required by everyone to realize the vision and share your expectations, organizational ownership and accountability to execute those steps. Otherwise, you're going to continue down the path of 'same-old-same-old' (the trend has been steady for at least four years now); with the current undertow of distrust, siloed teams, bus-throwing, blame-storming and analysis-paralysis that is, literally, killing YOUR company.

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Change is good, but you can have too much of anything.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Horsham, PA
    Former Employee - Anonymous Employee in Horsham, PA

    I worked at Symphony Health Solutions full-time

    Pros

    The types of projects they work on are always interesting and challenging. The people you work with are exceptionally bright, experienced, and motivated. The data assets available are incredible.

    Cons

    Many priorities, including work-life balance, training, and infrastructure, were given only lip service. Lousy organization and project planning resulted in constant, completely avoidable rework. Morale is low throughout.

    Advice to ManagementAdvice

    Set a clear target, and then give your people the direction, resources, and support to hit that target.

    Doesn't Recommend
    Negative Outlook
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  5. 5 people found this helpful  

    How so many good people can create such a lousy culture is mind blowing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Symphony Health Solutions full-time

    Pros

    Decent compensation. Interesting work. Smart folks. Under resourced but talented sales/consulting team. Scads of potential.

    Cons

    BUREAUCRACY - every decision has to be made by a committee or in a meeting with at least a dozen people! Several low productivity teams and no accountability to repair that defect. Lack of large scale, executive vision affects day to day priorities and creates false urgency and havoc when attempting to focus on an objective (very task oriented instead of goal oriented).

    Advice to ManagementAdvice

    Walk a mile in the shoes of your rank and file. Talk to more customers than just the absolute largest ones.

    Doesn't Recommend
    Neutral Outlook

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