Synacor
3.2 of 5 45 reviews
www.synacor.com Buffalo, NY 150 to 499 Employees

Synacor Reviews

Updated Apr 11, 2014
All Employees Current Employees Only

3.2 45 reviews

                             

50% Approve of the CEO

Synacor President, CEO and Director Ron Frankel

Ron Frankel

(26 ratings)

47% of employees recommend this company to a friend
45 Employee Reviews
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Family friendly, but laid off unexpectedly (and suddenly)

Senior Solutions Analyst (Former Employee)
Buffalo, NY

I worked at Synacor full-time for more than a year

ProsVery family friendly, decent salary, great location, friendly co-workers, innovative products, laid back culture, no dress code, free food, $.25 vending

ConsLayoff was handled poorly. Came into work the day that our yearly financials were being announced, was pulled aside, and was then told that my position had been eliminated because the company was struggling. Completely blindsided (my manager found out at late the night before that this was going down).

Yes, I would recommend this company to a friend

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Great job, company outlook uncertain

Systems Administrator (Current Employee)

I have been working at Synacor full-time

Pros* Depending on team, great bosses
* Work/life balance is good
* Pay is, well, ok
* Benefits are great

Cons* You're spinning your wheels here. Nothing seems to change
* Company is stuck is start-up mode, but needs to move beyond that
* Doesn't seem to be able to focus on projects that create profit
* No annual inflationary raises
* Bonuses are not what are promised by HR at hiring time
* Stock options are worthless

Advice to Senior ManagementFigure out how to make money. Grow up as an organization: You're not a start-up anymore, projects need an ROI. Profit sharing only matters as a benefit if there is a profit.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good place to work

Executive Assistant (Former Employee)
Buffalo, NY

I worked at Synacor full-time for more than a year

ProsCasual dress - wore jeans every day. Also $0.25 vending machines (pop, snacks, ice cream) and free coffee. They make an effort to be good to the employees by celebrating big achievements by providing a company paid lunch. They do fun activities the employees can participate in like a mustache contest, Pi Day, Halloween costume contest, vending machine challenge, and monthly company off-site "connections" like Synacor Idol, bowling, Happy Hours, or meeting at community events, to name a few. Also, can work whatever hours work best for you. Good location on Buffalo waterfront.

ConsHard to get to know everyone because of so many people that are so spread out - Buffalo Office is on 2 different floors; 250+ employees. Not enough parking for all the employees in Buffalo - new employees have to park at Templeton Landing and walk over to office building.

Advice to Senior ManagementExecutives and Managers shouldn't get special treatment compared to regular employees. Believe me... we notice.

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Froward thinking work place

Lead Agile Practices (Former Employee)
Buffalo, NY

I worked at Synacor full-time for less than a year

Pros- Visionary Leadership
- Innovative products
- Passion towards implementing state of art process and tools

ConsNothing significant to note about time I worked there

Advice to Senior ManagementContinue to measure Lead Time from customer's request to production

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Out of touch management, no respect for employees' personal lives / time

Anonymous Employee (Former Employee)

I worked at Synacor

ProsFree parking. That's the best I can do

ConsOut of touch management, uncommunicative with the rank & file employees. My manager would actually often leave his cube and hide in various places around the building, forcing me to wander about to track him down.

Hours are stupid long, and you would be asked to stay late with little notice.

They are always hiring - not because they're growing that fast, but because they're always firing, too.

Lots of politics and fighting among the various managers, which creates a negative, toxic environment.

Advice to Senior ManagementNobody wants to use Synacor's crappy product. Instead of improving and making a product people will want to use, you blame Windows 8. (The deal is that upgraded versions of IE changed the home page from Synacor's product to Bing or MSN or something.) If Synacor's product were worth anything, people would change it back. But it sucks, so they don't.

Instead of whining, get good.

Respect your employees and their time.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great people and culture, but a couple steps shy of being superb.

Anonymous Employee (Current Employee)

I have been working at Synacor

ProsSynacor is full of many incredible, talented people that work and play hard. There is never a dull moment, and it is a great to be part of an exciting and growing company.

ConsStand up for yourself and set your boundaries. Synacor will take as much as you can possibly give and still ask for more. You will need to fight for a fair wage.

Advice to Senior ManagementSet clear goals & direction, communicate it, and support your troops.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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An OK company if you're part of the 'IN' crowd

Anonymous Employee (Former Employee)

I worked at Synacor full-time for more than 3 years

ProsNo dress code, freedom of expression, free coffee, 25 cent vending machines, free health/dental

ConsToo many small groups of people. If you aren't on the 3rd floor, or friends with the right people, good luck advancing in this company. A lot of people have been with Synacor forever, and don't really do anything besides show up and go to lunch every day, which to me is a disappointment.

No tuition reimbursement and no matching on 401k.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great Place to work

Systems Administrator (Current Employee)
Buffalo, NY

I have been working at Synacor full-time for more than a year

ProsGreat environment, flexible our. Small company with a many opportunities to grow.

ConsIt's Buffalo, they aren't willing to pay american average.

Yes, I would recommend this company to a friend

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Valuable experience but easy to burn out quickly

Lead Engineer (Former Employee)
Buffalo, NY

I worked at Synacor full-time for more than 5 years

Pros- Decent benefits, including great health insurance, 25c vending machines, casual dress code, game room and flexible work hours
- A lot of smart and interesting people to work with
- Always challenging
- Excellent tools and technologies available for engineers
- You WILL learn a lot and gain valuable knowledge and skills for your career

Cons- Long hours for most departments
- Inconsistent quality of middle management
- Deadlines driven by client requests not by actual capacity
- Can be difficult to get value out of meetings
- Expect high turnover from any team you're on, especially most high level engineers

Advice to Senior ManagementStop with the "work-life balance" spiel, it isn't true

No, I would not recommend this company to a friend

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Great company to work for

Anonymous Employee (Former Employee)

I worked at Synacor full-time for more than 5 years

ProsSynacor is a fun company to work for with a great office environment and you will learn from a lot of talented people. The company offers in-house training, fun events, and very competitive salaries for the Western New York area.

ConsThe company isn't moving as quickly as it can to capitalize on new opportunities and changes in the marketplace. Sometimes legacy technology constraints and aversion to risk prevents the company from reaching its fullest potential.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Synacor reviews and ratings — including employee satisfaction and approval rating for Synacor CEO Ron Frankel. All 45 reviews posted anonymously by Synacor employees.