Synchronoss

www.synchronoss.com

Synchronoss Reviews

Updated January 28, 2015
Updated January 28, 2015
73 Reviews
3.3
73 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Synchronoss Chairman, President, and CEO Stephen G. Waldis
Stephen G. Waldis
44 Ratings

Review Highlights

Pros
  • Flexible timings and work wise ok (in 4 reviews)

  • you get to see with some good new technologies like hadoop, cassandra, chef (in 4 reviews)


Cons
  • Work-life balance not the best, a lot of overtime required at times especially round the end of quarters (in 4 reviews)

  • long hours typically come from chaos and cleaning up after others (in 4 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    So far so good @SNCR

    Current Employee - Project Manager in Bridgewater, NJ
    Current Employee - Project Manager in Bridgewater, NJ

    I have been working at Synchronoss full-time (less than a year)

    Pros

    Exciting lines of growing business, solid financials of a medium-sized business that maintains much of its startup culture

    Convenient location of the NJ office

    Free food on Monday mornings. Free hot beverages all the time :-)

    Cons

    Reorganization and limited internal formal training available at this point. Expect that to change as we continue to grow.

    Advice to ManagementAdvice

    Request more updates via multimedia communication: town hall webcasts/conference calls, emails, intranet newsletters

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Excellent Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Architect in Bridgewater, NJ
    Current Employee - Solution Architect in Bridgewater, NJ

    I have been working at Synchronoss full-time (less than a year)

    Pros

    High quality coworkers - professionally and personally
    Great culture
    Dynamic, growing company
    Excellent management
    Family-friendly work arrangements
    Fun place to work
    Interesting and challenging assignments
    Opportunities to enhance your skills and work closely with people from other disciplines
    The Bridgewater office is very nice - well lit, nice cubes, open floor plan

    Cons

    Onboarding is a little rough; it's a bit chaotic until you get oriented
    Seemingly small changes can take longer than expected and involve many, many people
    Things change quickly, which can be disorienting if you are not used to working in fast paced environments
    Although they have small exercise rooms in NJ and Bethlehem, you'll probably be too busy to use them - and they're crowded at peak times like lunch time.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Synchronoss allows you to work on interesting projects, but you should expect to deliver on aggressive timelines.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Synchronoss full-time

    Pros

    Cutting edge cloud technologies, innovative integration solutions, high profile clients and projects. Good pay. Co-workers are intelligent and experienced.

    Cons

    High pressure to deliver on aggressive timelines. Can have a low work/life balance on certain projects. Company does not appear to have employee happiness as an overall goal, so plan on finding your own happiness in the workplace.

    Advice to ManagementAdvice

    Keep realistic growth goals in mind when planning yearly revenue goals.

    Neutral Outlook
    Approves of CEO
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  5.  

    Great, growing, company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Synchronoss

    Pros

    Start up feel. World class customers. You can have a big impact. Great industry to be in - communications and mobile apps will continue to grow.

    Cons

    Sometimes the work can be very challenging and the deadlines are demanding. The company is growing aggressively, but needs to find the right balance

    Advice to ManagementAdvice

    Continue to invest in innovation

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good company, opportunity, lot's of work

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Synchronoss

    Pros

    Fast paced, company and there is a lot of opportunity for small team work. Feels like a start up but with good funding

    Cons

    Company resources tend to be somewhat separated by target market / customer segment so leveraging technologies / products in a cohesive fashion was sometimes a challenge.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company, opportunity, lot's of work, and chaos ”

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Synchronoss

    Pros

    Fast paced, company and there is a lot of opportunity for small team work. Feels like a start up but with good funding

    Cons

    Company resources tend to be somewhat separated by target market / customer segment so leveraging technologies / products in a cohesive fashion was frequently a challenge.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excellent experience learned a lot about phones.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Synchronoss

    Pros

    Learn about phones services and family plans.

    Cons

    You get to learn about different services about wireless devices.

    Advice to ManagementAdvice

    Stop with the point system.

  9. 4 people found this helpful  

    Sink or Swim = The Synchronoss way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional
    Current Employee - Professional

    I have been working at Synchronoss full-time (more than a year)

    Pros

    Not many pros except this : Your co-workers (not management) are really bright, helpful, and easy to work with.

    Cons

    As others have said, Synchronoss still has a start-up mentality which translates into long days as the norrn -- Usually14-18 hours. Off-shore resources frequently put in 18-20 hour days for weeks at a time. The company tends to operate in crisis mode all the time, which isn't a sustainable work model. Highly restrictive NDA, terrible health insurance and stingy PTO policy. As my review title says it's sink or swim for new employees. They are thrown in about day 3 with no help. information or direction and left to fail or succeed on their own. If you don't know anything, you don't even know what questions to ask. Depending on your location or project, management is either only OK or back-stabbing weasels. The company prides itself on not recognizing time zones but doing everything in real time. This means 4:30-5 am calls for the West Coasters, and very late or middle of the night calls for the East Coast people to deal with off shore staff or clients. Layoffs at the end of a project or the quarter are common. The company describes itself as being a completely unstructured environment, which really just means it's all chaos. I have no idea why I'm still here.

    Advice to ManagementAdvice

    Time zones exist, look into it. Middle of the night calls are not normal. 14-18 hours days, every day for weeks and weeks is not normal. No company can operate successfully in continuous crisis mode. Stop pretending that you are a Cloud/ Software solutions consulting company when you are really just offering SaaS (software development).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Bethlehem, PA
    Current Employee - Business Analyst in Bethlehem, PA

    I have been working at Synchronoss full-time (more than 8 years)

    Pros

    Growth opportunity, if you are willing to put in extra hours. The customers I worked with were great.

    Cons

    High workload volume requiring extra hours without compensation. Yet if you need to leave for a doctor appointment early, you are expected to put that in as scheduled time off which deducts from your vacation accrual.

    Advice to ManagementAdvice

    Treat ALL the people you work with, especially those who work for you, the same gracious manner you would like to be treated yourself.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Acquired my previous employer last year with little to no idea what the core business was.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Synchronoss

    Pros

    Decent people to work with, good stock plans, always new faces, usually due to turnover or acquisitions. Decent health plans.

    Cons

    Management seems to prefer short term gains instead of long term (layoffs at the end of a quarter). HR is a nightmare to deal with. Low pay increases. No recognition for work. Going above and beyond is not rewarded. Company grows through acquisitions, not necessarily in their core business.

    Advice to ManagementAdvice

    Focus on the people working for you. Treat your people right and they'll work miracles. Fire everyone in HR and hire new staff with a brain. Get better at doing acquisitions if it's your core business!

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