Synergy Global Solutions

  www.synergy.gs
  www.synergy.gs

Synergy Global Solutions Reviews

Updated September 13, 2014
Updated September 13, 2014
8 Reviews
3.9
8 Reviews
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Synergy Global Solutions CEO Ray H. Hutch
Ray H. Hutch
4 Ratings

Employee Reviews

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  1.  

    Good Personal Growth, but weak management stepped on by huge Egos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Rochester, NY
    Former Employee - Systems Engineer in Rochester, NY

    I worked at Synergy Global Solutions full-time (more than 3 years)

    Pros

    The job really is challenging and interesting. You can really do well when you depend on your own skills and drive. It's an employee owned company and there is very little turnover. Management is very approachable and really good people. Great support for getting necessary vendor certifications. Stable local company that has strong clients to enseure the future.

    Cons

    There exists a culture of egos and many people in the company that really only look out for themselves. On may occasions you will have problems because a fellow employee is self serving and doesn't care for the greater good of the company. Many upper level people have egos and can bully management - management is aware of issues, but never moves to react.

    Advice to ManagementAdvice

    It may be time to bring in some outside talent into management. Many of the management team have been in their positions for decades and have lost touch with how the industry has changed.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Decent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Rochester, NY
    Former Employee - Engineer in Rochester, NY

    I worked at Synergy Global Solutions full-time (more than 5 years)

    Pros

    Lot's of opportunity if you are willing to take it. Self learners will love this place.

    Cons

    Management overhead. Company has a split personality at times.

    Advice to ManagementAdvice

    Choose if you want to be an Enterprise player or stay in the SMB.

    Neutral Outlook
    Disapproves of CEO
  3.  

    Not a bad place to be - I've certainly worked for worse companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Buffalo, NY
    Former Employee - Systems Engineer in Buffalo, NY

    I worked at Synergy Global Solutions full-time (less than an year)

    Pros

    Good pay, flexible hours, monthly bonus if you really focus on billable hours

    Cons

    While I was there, there was a tendency for there to be silos between teams and locations with no local management if you weren't in headquarters, which lead to the feeling of being on an island

    Advice to ManagementAdvice

    Find what you're really good at (and really want to do) and 'shine' - don't bite off more than you can chew or spread your people too thin trying to win business where you don't 'sparkle'

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great starting point.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Help Desk Analyst in East Amherst, NY
    Former Employee - Help Desk Analyst in East Amherst, NY

    I worked at Synergy Global Solutions

    Pros

    Pay is somewhat below standard for the industry.

    Cons

    Great atmosphere and great, knowledgeable people to work with.

    Advice to ManagementAdvice

    Promote and recognize your current employees. Good people leave because of the lack of pay.

    Recommends
    No opinion of CEO
  6.  

    I feel like I am part of a family...a growing one.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Amherst, NY
    Current Employee - Anonymous Employee in Amherst, NY

    I have been working at Synergy Global Solutions

    Pros

    Terrific welcome and orientation. Promise of career growth through training and certification reimbursement. There are many different departments - it is not just an IT Solution Center, it also has departments for field service delivery, engineering, telephony (Cisco), break/fix, datacenters and hardware and software sales. The company has been in business for 40 years as of January 2011 it seems like a stable place to work.

    Cons

    It is growing quickly - and many people are asked to chip in to work on projects that are not always their core competency. It is a busy work place environment!

    Advice to ManagementAdvice

    Hire more people - and continue developing the training programs.

    Recommends
    Approves of CEO
  7.  

    Good opportunities, lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Programmer/Analyst in East Amherst, NY
    Current Employee - Programmer/Analyst in East Amherst, NY

    I have been working at Synergy Global Solutions

    Pros

    It's a growing company, and the right person can easily find themselves a niche to grow in. If you can find one of the company's needs and fill it, and perform well at it you can get pretty far.

    Cons

    It's a growing company that seems to be consistently understaffed. The new management team seems to be working on this, but even they felt overwhelmed within weeks of starting. There are a lot of new customers through agreements we have with other companies, but often these new customers don't fit within our traditional models and take that much more effort to support.

    There is also a tendency to slack on getting tools in place to improve our efficiency. Not because of a lack of desire to implement them, but because the people who do so are buried under special customer requests and the sheer amount of work that needs to be done.

    Advice to ManagementAdvice

    Hire more people and increase compensation. Work to lower priority of customer requests so that tools can be improved and overall efficiency increased.

    Recommends
    Approves of CEO
  8.  

    Synergy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Help Desk Analyst in Amherst, NY
    Current Employee - Help Desk Analyst in Amherst, NY

    I have been working at Synergy Global Solutions

    Pros

    Good People, Understanding management. Helpful, Pretty Good benefits

    Cons

    Benefits are expensive, salary is not competitive, Wages are not what one would ususally receive for this type of work.

    Advice to ManagementAdvice

    Employees need more than 23,000 a year especially with about 4, 500 taken out a year just for benefits

    Doesn't Recommend
    No opinion of CEO
  9.  

    Synergy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Synergy Global Solutions

    Pros

    Definitely well ran organized company.

    Cons

    Better training and better organizational management.

    Advice to ManagementAdvice

    N/A

    No opinion of CEO

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