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Synergy Global Solutions
3.8 of 5 5 reviews
www.synergy.gs Pittsford, NY 150 to 499 Employees
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Synergy Global Solutions Reviews

Synergy Global Solutions – Amherst – “call center”

All Employees Current Employees Only

3.8 5 reviews

                       

100% Approve of the CEO

Synergy Global Solutions CEO Ray H. Hutch

Ray H. Hutch

(2 ratings)

75% of employees recommend this company to a friend
5 employee reviews
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  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
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  • No Opinion of CEO

 

East Amherst, NY

Former Employee – worked at Synergy Global Solutions

ProsPay is somewhat below standard for the industry.

ConsGreat atmosphere and great, knowledgeable people to work with.

Advice to Senior ManagementPromote and recognize your current employees. Good people leave because of the lack of pay.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

 

Amherst, NY

Current Employee – been working at Synergy Global Solutions

ProsTerrific welcome and orientation. Promise of career growth through training and certification reimbursement. There are many different departments - it is not just an IT Solution Center, it also has departments for field service delivery, engineering, telephony (Cisco), break/fix, datacenters and hardware and software sales. The company has been in business for 40 years as of January 2011 it seems like a stable place to work.

ConsIt is growing quickly - and many people are asked to chip in to work on projects that are not always their core competency. It is a busy work place environment!

Advice to Senior ManagementHire more people - and continue developing the training programs.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

 

East Amherst, NY

Current Employee – been working at Synergy Global Solutions

ProsIt's a growing company, and the right person can easily find themselves a niche to grow in. If you can find one of the company's needs and fill it, and perform well at it you can get pretty far.

ConsIt's a growing company that seems to be consistently understaffed. The new management team seems to be working on this, but even they felt overwhelmed within weeks of starting. There are a lot of new customers through agreements we have with other companies, but often these new customers don't fit within our traditional models and take that much more effort to support.

There is also a tendency to slack on getting tools in place to improve our efficiency. Not because of a lack of desire to implement them, but because the people who do so are buried under special customer requests and the sheer amount of work that needs to be done.

Advice to Senior ManagementHire more people and increase compensation. Work to lower priority of customer requests so that tools can be improved and overall efficiency increased.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • No Opinion of CEO

 

Amherst, NY

Current Employee – been working at Synergy Global Solutions

ProsGood People, Understanding management. Helpful, Pretty Good benefits

ConsBenefits are expensive, salary is not competitive, Wages are not what one would ususally receive for this type of work.

Advice to Senior ManagementEmployees need more than 23,000 a year especially with about 4, 500 taken out a year just for benefits

No, I would not recommend this company to a friend

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  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • No Opinion of CEO

 

Former Employee – worked at Synergy Global Solutions

ProsDefinitely well ran organized company.

ConsBetter training and better organizational management.

Advice to Senior ManagementN/A

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