Synovus Reviews

Updated September 15, 2014
Updated September 15, 2014
68 Reviews
2.9
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Synovus President, CEO, and Director Kessel D. Stelling Jr.
Kessel D. Stelling Jr.
22 Ratings

Review Highlights

Pros
  • Work/Life balance is really good (in 10 reviews)

  • Family oriented company that has a good work-life balance (in 4 reviews)


Cons
  • Caught up in banking crisis and is still not fully recovered (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's all heartwarming fluff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Alpharetta, GA
    Former Employee - Specialist in Alpharetta, GA

    I worked at Synovus full-time for more than 5 years

    Pros

    If you like being trapped in a position at 40 k with good benefits, and not a whole lot else going on, then Im sure you'll do great. Contentment, sure. Success, maybe.

    Cons

    They acted like the recession was the employee's fault and took it out on them in a big way. The whole "Fortune 100 best places to work for" thing is because they shove the surveys down your throat repeatedly. They're into titling and awards more than they are paying people. Can't blame 'em.

    Advice to ManagementAdvice

    Quit worrying about window dressing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Something New

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Synovus

    Pros

    Great company culture
    Family and community oriented
    Clients aren't just a number like national banks
    Participation in the community

    Cons

    Trying to explain to clients why a product or service can be difficult at first but over time you get the hang of it

    Advice to ManagementAdvice

    Just take staff opinions into great consideration, after all they are the first face clients will see.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place but executive and senior managers are not accessible or visible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at Synovus full-time for more than 3 years

    Pros

    Great honest people who really are customer focused and dedicated. Compliance and integrity are very important.
    Great team cohesion below senior management level

    Cons

    Executive management has almost no contact with anyone below their direct reports or some sales force. Operations staff are particularly ignored and they are the face of the company to the customer. There is also a very weird dynamic in the way team members are hired and leave. Virtually every hire, position change, resignation or termination goes unannounced and are found out through grapevine communication. Because of this practice, gossip, insecurity and distrust of senior management plagues most departments which undermines employee satisfaction and wastes valuable work time that a standard timely organization-wide announcement would prevent.

    Advice to ManagementAdvice

    Walk around outside of the Executive Suite once in a while and at least be seen and maybe exchange a greeting with your rank and file team members. Particularly those in departments outside of Columbus need at least a physical visit once a year, Executive managers need to establish some sort of rapport with other management levels below their direct reports so they have some access to what is really happening in the trenches. You have managers who have been with the company for more than a decade but have never met or even spoken with their manager's manager.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    This company believes in doing more, with less.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Image Console Operate\Transport Operator  in  Columbus, GA
    Former Employee - Image Console Operate\Transport Operator in Columbus, GA

    I worked at Synovus full-time for more than 5 years

    Pros

    The name looks good on your resume.

    Cons

    It is not a friendly place to work for minorities.

    Advice to ManagementAdvice

    Invest in classes about different minority cultures and subcultures.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Friendly but frustrating

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Synovus

    Pros

    The staff in the office were all generally friendly, management listened to problems, and the company seemed dedicated to its employees.

    Cons

    Difficult to get feedback or to expand opportunities to learn new or improve upon old skills. Training methods were vague at best and it could be difficult to gain access to the necessary programs needed to succeed at the position.

  7. 1 person found this helpful  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Synovus

    Pros

    Decentralized management good pay and benefits

    Cons

    Severe lack of structure, policies and procedures

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Mixed bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database Administrator  in  Columbus, GA
    Former Employee - Database Administrator in Columbus, GA

    I worked at Synovus full-time for more than a year

    Pros

    Great people. Company generally wants to do the right thing.

    Cons

    Caught up in banking crisis and is still not fully recovered. It will probably never be the same.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Synovus was, overall, a pleasant business to work for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Online Support  in  Columbus, GA
    Former Employee - Business Online Support in Columbus, GA

    I worked at Synovus as a contractor for less than a year

    Pros

    I worked as a contract employee to provide support for corporate customers during an overlap interim, during which I was to help transition users from a (legacy) online banking system and the newer system that would come to supersede it. I found all of the employees, both permanent and contract workers, to be extremely friendly, helpful and knowledgeable people. The building and facilities were clean and I had no major complaints about the company, its policies or related.

    Cons

    The managers often claimed that a select group of the contract workers would likely be hired into permanent positions, though with no 100% guarantee. I can say that I, as well as about 2-3 others, displayed an exceptional aptitude and exemplary work ethic-- prime candidates, if there were any to be chosen, but when all was said and done, I do not think they followed through. Though, I do not hold that fact against them, as a company, since we were knowingly hired on for a limited-scope project and there were no promises made regarding permanent positions. There was one member of middle management that was a clash of personality (silent) with several of their subordinates... but isn't that anywhere and everywhere, really? It's bound to happen. Again, that was a personal issue and not an overall company or inherent business flaw, so that's largely immaterial, really.

    Advice to ManagementAdvice

    Being there such a short time and with such a limited perspective of the overall greater dynamics of the company, I do not have any advice that immediately comes to mind. I felt there were some in positions higher than others who did not deserve to be, by measure of experience and overall capability, but I cannot say if that was based on personal politics (the "buddy-buddy", "good-ole-boy" system) or some other circumstance of the past which may have seen them favored over other candidates.

    I do recall there being little one on one time between upper-middle management and the middle managers, so if I was made to give some constructive criticism, it might be for the higher-up manager(s) to come interface with the lower-level ones more frequently than they did. There likely could have been better inter-level communication going on; a tighter managerial structure... though, I would hardly be the most fitting one to judge such a thing.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Outstanding work environment and experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fed Funds Specialist  in  Columbus, GA
    Current Employee - Fed Funds Specialist in Columbus, GA

    I have been working at Synovus full-time for more than 10 years

    Pros

    I loved the work I did and the people I worked with. I learned something new every day. I stayed up to date because of compliance testing and online training.

    Cons

    Company layoffs contributed little to job security.

    Advice to ManagementAdvice

    Take comments made from employee "Right Steps" very seriously for faster improvement and better knowledge of adversities.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Thoughts on Synovus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of IT  in  Columbus, GA
    Former Employee - Director of IT in Columbus, GA

    I worked at Synovus full-time for more than 8 years

    Pros

    - A company dedicated to doing their best for the customer
    - A company with a great relationship to the local communities at all of their locations

    Cons

    - Does not have a CIO on the board of directors which does not fit with how banking is and has changed

    Advice to ManagementAdvice

    -Revamp the board of directors
    - Reassess goals and objectives to address internal areas. Has not been in the running for the greatest place to work in a long time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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