T.G.I. Friday's

www.fridays.com
Employer Engaged

T.G.I. Friday's Reviews

Updated February 27, 2015
Updated February 27, 2015
396 Reviews
2.9
396 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
129 Ratings

Review Highlights

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)


Cons
  • Long hours depending upon position but worth the money (in 18 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great college job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender
    Former Employee - Bartender

    I worked at T.G.I. Friday's part-time (more than a year)

    Pros

    The work is relatively easy once you get the hang of it, which takes some time. Management is very warm and friendly and the environment of the restaurant as a whole makes heading to work fun.

    Cons

    Often times, it is very difficult to take off of work, and I often found myself staying past 2am shutting down the bar.

    Advice to ManagementAdvice

    Pay attention to which servers and bartenders actually work the hardest--it doesn't take much to be good at the job, and there are a lot of lazy workers that take the best shifts.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Cool company with a great manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Terre Haute, IN
    Current Employee - Food Server in Terre Haute, IN

    I have been working at T.G.I. Friday's

    Pros

    Great food and great beer list

    Cons

    Too many type A personalities in one area

    Advice to ManagementAdvice

    Have clearly defined goals and rules for your employees

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    I had a decent experience working for this company. They provided me with all the tools I needed to succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dishwasher
    Former Employee - Dishwasher

    I worked at T.G.I. Friday's part-time (less than a year)

    Pros

    They have flexible work hours and the atmosphere was very cordial. I enjoyed the staff that
    I worked with and the location was an advantage.

    Cons

    I did not like the instability of the management. There was no real clear path to advance. Really didn't care for the really late nights closing at 3 am.

    Advice to ManagementAdvice

    A clear discussion between staff and management about their roles and a way to advance in the company. Management should really take a more active role in the growth of the staff.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    10+ yrs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Waiter in Long Island City, NY
    Current Employee - Server/Waiter in Long Island City, NY

    I have been working at T.G.I. Friday's

    Pros

    Flexible Sched & the regular guests on Long Island, NY

    Cons

    Corp abuses managers, some managers zone out, all about numbers... Best servers aren't recognized on how well they serve, but # of tables and sections are based on how much alcohol you can serve, your table time, ( yet get guest to have app, entree & dessert in less than an hour?), surveys received, (the less guests that do it - the better your average OR better yet some servers do it themselves), common sense is missing from upper TGIF mgmnt. All about the numbers. These rule makers should spend a week as servers b4 they make rules... Just to see the reality of it.

    Advice to ManagementAdvice

    See previous section. Appreciate your consistently good servers... Get out in the trenches, (under cover) and see what it's like b4 making crazy, backwards rules involving #'s only.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    looking for work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Chicago, IL
    Current Employee - Server in Chicago, IL

    I have been working at T.G.I. Friday's part-time (more than a year)

    Pros

    flexible work schedule
    down to earth staff
    the managements very friendly
    the company does value its customers

    Cons

    not well compensated for amount of work
    not room for growth
    not allowed to take breaks on doubles when its busy

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Chambersburg, PA
    Former Employee - Waitress in Chambersburg, PA

    I worked at T.G.I. Friday's part-time (more than a year)

    Pros

    I loved working at TGI Fridays. The menu and the atmosphere lend themselves to a great work environment. The people (at least at the location where I worked) were always high-spirited and driven individuals. They worked hard and the workday flowed well. They have really great food as well, so the products were easy to sell and customers were usually pretty happy. Food isn't terribly overpriced.

    Cons

    There are no benefits and the pay is pretty terrible. Because TGI Fridays sends out a ton of coupons on a monthly basis, and with the returning customer perks of free entrees, many customers pay next to nothing and tip on the after coupon amount. In general, the tips weren't comparable to other places and so employee turnover was really high. At the location I worked, there were a lot of terrible managers who kept getting cycled out, and so working there may have been a little difficult.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good part time money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Tampa, FL
    Current Employee - Server in Tampa, FL

    I have been working at T.G.I. Friday's

    Pros

    Instant cash as a server is nice, management is young and fun

    Cons

    Open until 2, which means long hours.

    Advice to ManagementAdvice

    Consider better open communication

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Fun while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Fairfax, VA
    Former Employee - Food Server in Fairfax, VA

    I worked at T.G.I. Friday's part-time (more than 3 years)

    Pros

    Good people, and at the beginning great management.

    Cons

    Lack of hours if you aren't the shift leader, seniority means more than skill.

    Advice to ManagementAdvice

    Stop focusing on surveys and rewards systems and return focus on a work environment that people want to work for.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Best and worst experience in my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Largo, MD
    Former Employee - Server in Largo, MD

    I worked at T.G.I. Friday's full-time (more than 3 years)

    Pros

    You control the money you earn.
    Meet ALOT of new faces
    fast paced rarely boring
    great for resume(customer service)

    Cons

    Management can be unprofessional
    Guest can be VERY rude
    no real set hours in a day

    Recommends
    Negative Outlook
    Disapproves of CEO
  11.  

    Okay Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    The people are fun to work with, nice managers

    Cons

    A bit unorganized and although I said I could only work a specific amount of hours per week, they scheduled me for times that I could not work and were past my limit.

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