T.G.I. Friday's Reviews

Updated July 24, 2015
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3.0
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T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
149 Ratings

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)

Cons
  • Long hours, not knowing when exactly you'd get out (in 18 reviews)

  • the late hours of the business 2AM closing time is sometimes a strain and you end up with turnover because it's not for everyone (in 6 reviews)

More Pros and Cons

482 Employee Reviews

Sort: Popular Rating Date
  1. Company Has Potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Opportunities for growth, can work independently

    Cons

    Poor management; wont let the great servers develop and train the staff especially the hosts

    Advice to Management

    Need to develop staff and let the strong leaders lead


  2. Not a terrible restaurant to work for, but far from the best.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender
    Current Employee - Server/Bartender

    I have been working at T.G.I. Friday's part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you work hard enough, you can move up quickly. Relatively large sections for a chain bar/restaurant. Fast-paced environment, work autonomously, free to express personality through your service, mostly fun coworkers.

    Cons

    Can be really understaffed. No barbacks, bussers, or food runners. Lacking support from owners/management at times. Left on an island a little too frequently on some busy periods. Guests can be overly needy and cheap, which is to be expected at this sort of restaurant.

    Advice to Management

    Barbacks/foodrunners/bussers would be nice, or more capable hosts able to fill those roles. Better ownership was needed at my location.


  3. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX

    I have been working at T.G.I. Friday's full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Culture is very good, management is good and cares about their direct reports

    Cons

    Some deadlines are unrealistic. A lot of changes going on since we have been sold

    Advice to Management

    Take the Situational Leadership Training, and then use it. It is a great program and very effective.


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  5. Great Experience, Little Growth Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Excellent training available, great networking

    Cons

    Growth within the company is far too political but the opportunity is there

    Advice to Management

    Understand and be able to perform every job within the restaurant


  6. Good Luck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    A fun almost family like setting. It used to be a great team work environment but that was years ago.

    Cons

    The managers need more cross training so they can actually help. Training has gone down hill over the years

    Advice to Management

    Do the job you are being paid to do.


  7. Culinary Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Culinary Manager in Horsham, PA
    Former Employee - Culinary Manager in Horsham, PA

    I worked at T.G.I. Friday's full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The Annual Pay was pretty good to start and the benefit of the Black Card for unlimited food purchase

    Cons

    Lack of communication. Hours were very long. Stability in management and the benefits were not so good.


  8. Dealing with people who mostly don't tip appropriately

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waiter in Pembroke Pines, FL
    Current Employee - Waiter in Pembroke Pines, FL

    I have been working at T.G.I. Friday's full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some times have nice regular guests. Some what flexible schedule

    Cons

    Lacks concrete job procedures and management to back them up.

    Advice to Management

    Get your s#^t together


  9. Good Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    Great hours for my schedule

    Cons

    Schedules were posted late sometimes


  10. Good company

    Former Employee - Line Cook in Dothan, AL
    Former Employee - Line Cook in Dothan, AL

    I worked at T.G.I. Friday's (More than 5 years)

    Pros

    Atmosphere of fun and pride

    Cons

    food needs to be more fresh than pre cooked and frozen


  11. Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's part-time

    Pros

    Flexible work hours, for the most part will work around your schedule.

    Cons

    Hard to move up, need to learn the menu right when you get there.



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