T.G.I. Friday's Reviews

Updated September 20, 2014
Updated September 20, 2014
306 Reviews
3.0
306 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
97 Ratings

Review Highlights

Pros
  • Flexible schedule, great co-workers, fun lively environment (in 23 reviews)

  • I needed a job with flexible hours while in school (in 15 reviews)


Cons
  • Long hours, not knowing when exactly you'd get out (in 14 reviews)

  • I worked long late hours all the time (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I have worked here 3 months so far and I absolutely love it.

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Server  in  Virginia Beach, VA
    Current Employee - Server in Virginia Beach, VA

    I have been working at T.G.I. Friday's full-time for less than a year

    Pros

    Organized, Drama Free, Positive People

    Cons

    some of the guests can be rude

    Recommends
    No opinion of CEO
  2.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Orlando, FL
    Current Employee - Server in Orlando, FL

    I have been working at T.G.I. Friday's part-time for more than 3 years

    Pros

    It has a great training program for first time servers. They get you prepared and make sure you have the knowledge before you hit the floor.

    Cons

    The management hardly backs up the employees even though they tell their employees to do a certain thing. Better benefits and better compensation.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host  in  Merrillville, IN
    Current Employee - Host in Merrillville, IN

    I have been working at T.G.I. Friday's part-time for less than a year

    Pros

    Fun place to work.
    Good hours and and tips.

    Cons

    Heavy workload
    Not enough pay compared to work

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Not the best place to be a server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Tulsa, OK
    Former Employee - Server in Tulsa, OK

    I worked at T.G.I. Friday's full-time for more than a year

    Pros

    Co-workers were great! Company is constantly striving to keep up with the latest and greatest drinks & entree's while providing the all time favorite's with consistency. Atmosphere is nostalgic!

    Cons

    Too much negativity in leadership, there was little promotion of great attitudes and fun atmosphere. There were problems with keeping leadership on premise and 2 manager's were promoted to other locations with pay increase that were not high energy, uplifting manager's. The customer's felt the negativity in the restaurant and you could tell which one's fed off it because they were the one's asking for comp's. The Tips were ok but when you advertise a $7.99 lunch you're going to get a $5.99 customer all day every day.

    Advice to ManagementAdvice

    Consider discussing Golden Rule management styles and keeping a positive attitude towards all employee's and guests. Focus on the pros of what has made TGIFriday's a great place to work and enjoy dinner & drinks!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    My experience at TGI Friday's was fulfilling on numerous levels including professionally and personally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Erie, PA
    Former Employee - Server in Erie, PA

    I worked at T.G.I. Friday's part-time for more than 3 years

    Pros

    TGI Friday's is a fun work environment that encourages its employees to exhibit their unique personality.

    Cons

    Other team members do not work up to established standards.

    Advice to ManagementAdvice

    Regularly observe and evaluate employee's performance based on set standards. Provide regular feedback.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Everyday is Friday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess  in  Carlsbad, CA
    Current Employee - Hostess in Carlsbad, CA

    I have been working at T.G.I. Friday's full-time for less than a year

    Pros

    Located a few miles away from Legoland, which calls for a great volume of guests with children and tourist during the summer.

    Cons

    Staff support is poor, but on the rise.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    My experience at TGI Friday's is a very rough experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Richmond, VA
    Current Employee - Server in Richmond, VA

    I have been working at T.G.I. Friday's part-time for less than a year

    Pros

    The tips are great only if you are a awesome server. There are a few people you can get along with.

    Cons

    Certain managers the guest at times. Pay is horrible.

    Advice to ManagementAdvice

    No comment

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Your GM/managers will make or break your experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender  in  Westchase, FL
    Former Employee - Server/Bartender in Westchase, FL

    I worked at T.G.I. Friday's full-time for more than 3 years

    Pros

    Fun environment to work in. Excellent benefits, health insurance, 401k, tuition reimbursement. Flexibility in schedule if you are a student. Great place to learn how to bartend.

    Cons

    The leadership will make or break your experience. I worked at two stores. The first store I had a great GM. The second store was hell on earth. Both the GM and bar manager where extremely unprofessional, vengeful poor excuses for managers. There was one manager at the location that was great and a decent human being but was not enough to outweigh the other managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Miami, FL
    Former Employee - Bartender in Miami, FL

    I worked at T.G.I. Friday's full-time for more than 5 years

    Pros

    You can make good money depending on what position you have.

    Cons

    Long hours depending upon position but worth the money.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Normal, IL
    Former Employee - Hostess in Normal, IL

    I worked at T.G.I. Friday's part-time for more than 3 years

    Pros

    Interacting with customers constantly, great food, fast paced environment

    Cons

    Not consistent income, no room for growth

    Advice to ManagementAdvice

    Promote from within

    No opinion of CEO

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