T.G.I. Friday's Reviews

Updated April 15, 2015
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2.9
426 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
140 Ratings

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)

Cons
  • Long hours depending upon position but worth the money (in 18 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Great place to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    As a server was fully supported by management.

    Cons

    Often pushed to physically work very long hours.

    Advice to Management

    Keep up the great work. Was a great company to work for.

  2. Helpful (1)

    My co-workers rock! Clientele, not so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Pearland, TX
    Former Employee - Server in Pearland, TX

    I worked at T.G.I. Friday's part-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible, 50% of shift meals, fun atmosphere

    Cons

    Late closing hours, cheap people sometimes, not enough staff

    Advice to Management

    Managers were awesome and really cared about their co-workers

  3. Helpful (1)

    Rude incompetent mangers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess, Tgi Fridays International in Winston-Salem, NC
    Former Employee - Hostess, Tgi Fridays International in Winston-Salem, NC

    I worked at T.G.I. Friday's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Awesome coworkers, discount for meals

    Cons

    Rude management, did not care about what employers has to say, made to work long hours without a break; no guaranteed out time,

    Advice to Management

    be kinder to employees, better employee discount

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  5. Helpful (1)

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Hazlet, NJ
    Former Employee - Food Server in Hazlet, NJ

    I worked at T.G.I. Friday's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fast paced, make good money

    Cons

    Sometimes scheduling can be rough because you have to be open to working long shifts but the benefits outweigh the negatives

  6. Helpful (1)

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's full-time (more than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Family Environment and fun place to work

    Cons

    More focused on the financial side than team members

    Advice to Management

    Look to your people

  7. Helpful (1)

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at T.G.I. Friday's part-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Relatively good atmosphere. People you work with are friendly and in my experience the management is very helpful and are willing to take over a difficult table.

    Cons

    The corporation intentionally sets out to "get" employees through various programs. There isn't much room for progression, you're kind of stuck in the position you are hired in.

    Advice to Management

    Work with the servers more to understand the rules before they introduce programs meant to test your knowledge and use of rules that have very serious impacts on employment.

  8. Restaurant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at T.G.I. Friday's full-time (more than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great employer with stellar culture and quality of life.

    Cons

    Highly variable commitment levels from staff.

  9. Helpful (1)

    Great Company - horrible managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Tips, coworkers, and customers

    Cons

    Managers not taking responsibility for their own faults.

    Advice to Management

    If you're a manager with poor integrity, corporate will come in and remove you and your colleagues. Be honest, fair, and grateful to your staff!

  10. Helpful (1)

    It was great at times and stressful at other times. It's a hard job dealing with unpredictable people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in Boston, MA
    Former Employee - Host in Boston, MA

    I worked at T.G.I. Friday's part-time (less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The food is great and you meet a lot of nice people while working there.

    Cons

    Whether or not you're going to have a good day depends on which manager is working. Every manager is different and has a different style of running the place.

    Advice to Management

    Don't be so hard on employees when they make mistakes. Don't favor some employees over others.

  11. Helpful (2)

    Loved working for Friday's!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Jackson, TN
    Former Employee - Server in Jackson, TN

    I worked at T.G.I. Friday's full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friday's can be a great place to work with great fun! It is an easy menu and I loved my co-workers!

    Cons

    Depending upon which Friday's that you work, it may not be the best restaurant to start. Some Friday's bring in the wrong crowd and it gets annoying.

    Advice to Management

    Don't put up with hooligans coming in complaining about BS. Just make them pay (if it's something stupid they're whining about). If they don't like it, too bad. They probably won't come back-- which is good for your business and the happiness of your servers and bartenders.

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