T.G.I. Friday's

  www.fridays.com
  www.fridays.com

T.G.I. Friday's Reviews

Updated November 23, 2014
Updated November 23, 2014
345 Reviews
2.9
345 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
113 Ratings

Review Highlights

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)


Cons
  • Long hours depending upon position but worth the money (in 18 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess
    Current Employee - Hostess

    I have been working at T.G.I. Friday's part-time (less than an year)

    Pros

    Friendly staff. Takes you in quickly. Very fair management staff. Very clear training. Helpful to understand policies and procedures

    Cons

    I have only worked here for about a week so I don't have any cons yet so far so good. Loving the experience here

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Hostessing in full detail after 9 months at this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Lombard, IL
    Former Employee - Hostess in Lombard, IL

    I worked at T.G.I. Friday's part-time (less than an year)

    Pros

    Flexible hours with long/good length shifts, consistent schedule, good pay for starting job, detailed computer training so all employees learn the same thing, decent benefits, fun co-workers, very LGBT friendly, could usually get time off if requested in advance, fast-paced environment, will train you for bar tending and even becoming a manager if you are willing to stay there for long enough, corporate is very responsive and you are very likely to see the company owner visiting your restaurant to check in occasionally.

    Cons

    Poor lower-level management- there was literally a manager who hated hosts simply because they were hosts, every manager expected something almost completely different of you so you had to change how you did your job for every shift, managers would give you a hard time and try to make you come in for calling off if you were sick. Food workers should not be allowed to ever come in to work if they are sick, we handle other people's food and this is very hazardous practice.

    Had corporate-imposed rules that were not functional for real-life application and would instigate arguments with customers.
    8 AM food test meetings.
    Takes very long time to move up from hosting to serving.

    Advice to ManagementAdvice

    Don't allow shift lead to go on break during rush on weekends if other servers aren't going to cover their section - this makes the hosts look stupid when there are open tables and a half hour wait; make sure all management is on the same page always; make it very clear that no employee who is sick, doctor's note or not, should be on a shift handling food.

    No one wants to eat Fridays at 8 am - move the food testing to an evening hour.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Seems COOL to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in West Nyack, NY
    Current Employee - Hostess in West Nyack, NY

    I have been working at T.G.I. Friday's part-time (less than an year)

    Pros

    Friendly management, get busy, food and drink discounts cash tips

    Cons

    low hourly pay under staffing

    Advice to ManagementAdvice

    Monitor everything

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    YIKES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Richmond, VA
    Former Employee - Server/Bartender in Richmond, VA

    I worked at T.G.I. Friday's part-time (less than an year)

    Pros

    Flex Shifts and food discounts it was close to my home. Bartenders have to rate each other which i think is fair.

    Cons

    DRAMA a lot of caddyness and cliques. drama if someone got a better schedule than you. Management was poor.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Good work experience for myself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host/Food Runner in Bloomingdale, IL
    Former Employee - Host/Food Runner in Bloomingdale, IL

    I worked at T.G.I. Friday's part-time (more than an year)

    Pros

    Free food at meetings / food demos, good food, family-like atmosphere, younger crowd for those still in school looking for some part-time cash.

    Cons

    There are too many meetings mandated by regional managers who you've only met twice...and tests for employees are kind of ridiculous, perhaps make them more fun and not required to attend.

    Advice to ManagementAdvice

    Be a little more caring for your employees who work hard and make sure it doesn't go unnoticed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good entry level job with plenty of options to grow with hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Atlanta, GA
    Current Employee - Hostess in Atlanta, GA

    I have been working at T.G.I. Friday's full-time (less than an year)

    Pros

    If there is great communication it works really well. Airport location has high volume so you meet lots of people and business is never really slow so that means you earn an ok paycheck every two weeks. Travelers are also more likely to tip more. Majority of the staff is fun to work with so that makes it a great/fun place to work at.

    Cons

    If you don't work together this will create a mess. High job turnover in the host/hostess department due to long hours with guests who can sometimes be irritated or annoyed because of airport travel and or delayed flights. Management doesn't do a very great job in scheduling and leaves little time to take care of personal matters. If airplanes/travelers are delayed then you have to stay as well

    Advice to ManagementAdvice

    Lead by example, work on creating an effective host team

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Easy work if you care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiter in Manalapan, NJ
    Former Employee - Waiter in Manalapan, NJ

    I worked at T.G.I. Friday's part-time (less than an year)

    Pros

    Depending on the shift you work you can make some good money. Regulars rock but some people take complete advantage of the system. The people I worked with made the job (including management).

    Cons

    The customers. But it is to be expected in any service position.

    Advice to ManagementAdvice

    Some of us were actually trying to make as much money as possible, just need a little more respect toward the hard workers.

    Neutral Outlook
    No opinion of CEO
  9.  

    Overall, a fun place to work as a student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in North Wales, PA
    Former Employee - Bartender in North Wales, PA

    I worked at T.G.I. Friday's part-time (more than 3 years)

    Pros

    The company is good for those that need a flexible schedule, they promote a teamwork atmosphere, and they offer a variety of incentive programs and philanthropic programs for those employees in need. Friday's brand standards ensure a consistent experience from location to location.

    Cons

    Because the company is so focused on brand standards and consistency across the board, sometimes they lose sight of the inherent differences between various locations; what works for one store sometimes doesn't work for others, and the company fails to be flexible in its' processes and procedures between stores. Also, promotion within management can be laborious, sometimes needlessly so. The benefits packages are expensive and sub-par for non-management personnel.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Serving at Fridays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Minneapolis, MN
    Current Employee - Server in Minneapolis, MN

    I have been working at T.G.I. Friday's part-time (more than 3 years)

    Pros

    It was a great way to work through college and make decent money with a flexible schedule. I made 20-30 dollars an hour after tips in peak times.

    Cons

    Non peak times could net you less than the 20 stated above. You are at the peak of your income if you stay a server.

  11.  

    Host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in Westfield, IN
    Former Employee - Host in Westfield, IN

    I worked at T.G.I. Friday's part-time (more than an year)

    Pros

    great personalities, great benefits and tip services

    Cons

    leadership is lacking, competition between managers is tense

    Advice to ManagementAdvice

    Do not divide management so many times in one location

    Recommends
    Negative Outlook
    Approves of CEO

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