T.G.I. Friday's Reviews

Pros

I basically got to write my own schedule. There was always someone looking to give up a shift or take one. They were very flexible for schedules like going to school or a full time job.

Cons

They tried to allow breaks but if it was busy you really couldn't take one. I don't know if there is much that can be done about that though. There were a lot of training meetings which probably could have taken place before or after a shift rather than making people come in when the store was closed.

Advice to Senior Management

I enjoyed working with all of my immediate managers. After 5 years of employment I only briefly met the regional managers above them.

Pros

Friendly co workers and ability to transfer to any Fridays.

Cons

No raises for servers and managament can be unhelpful at times.

Advice to Senior Management

Stay level headed and professional when it gets busy.

Pros

Good money, low stress, fun people!

Cons

High turnover, the web based training platform is too intense. The idea is good but the problem is too many new hires feel bombarded by the lengthy training. Also the online based training limits the relationship between the new hire and the trainer/coach. Since the company's focus is on people in its HR process it I find it is counter productive to take the people out of the training process.

Advice to Senior Management

Shrink the size of Stripes U

Pros

- Ability to collect tips after shift from previous night.
- Good training guidelines.

Cons

- Awful management.
- Allow no time off whatsoever.
- Must put vacation forms in months in advance yet chances are it will get lost due to poor organization.
- Awful wages.
- Scheduling infringements (I wasn't able to work due to prior commitment to a sport, even after
being employed for over 14 months yet I was repeatedly scheduled even after 3 weeks notice.
- Untrustworthy employees.

Advice to Senior Management

A little respect and transparency would be very effective towards having a happier staff. No more closed door meetings. Stop picking favorites.

Pros

I like to work prep by the book.......

Cons

management shows bad examples cook frozen chicken product in wrong places ect:

Advice to Senior Management

don't worry about being fired for failing inspection do your job right!!!!!!

Pros

Thank god for tips. Flexible hours that worked with my work schedule. Worked with people of all ages and cultures.

Cons

Terrible management. No matter how hard you work it does not matter as the food quality is still awful, which reflects on your tips.

Pros

Management is fair, reasonable, honest, wants everyone to succeed, is always willing to educate to help you do your job better.

Cons

This is a tough business. There is so much corruption on Wall Street that it is very difficult to manage money successfully. You choose good managers and then Wall Street fraud brings down your returns. It is a difficult environment to be successful in.

Advice to Senior Management

I cannot say how to do it as I know that fraud is very hard to detect, but you must find a way to avoid the corruption that is becoming such a common part of the business world. Your honesty in dealing with others is the exception. Others are not so honest.

Pros

They were great with my schedule since I was in school, and needed off for certain breaks, since I lived in the dorms. They also gave money if you got good grades, that was the best part! And I got an award for being a good employee. They had fun outings for us, parties, contests... honeslty it was the best thing for a student.

Cons

somtimes the level of customers were not great.

Advice to Senior Management

none

Pros

Good managers mostly, decent discounts and benefits

Cons

Like politics of any restaurant, slow season sucks, lots of drama between employees

Pros

Good money, Very fun crowd, the management is very respect and considerate. Tunney know the difference between work and personal life.

Cons

The bronx store has a very rough crowd so if your not used to it you will get eaten alive and I'm not exaggerating, people in that area don't know how to tip properly at all, but its so busy you won't care by the time the night is done.

Advice to Senior Management

You can listen to what we have to say more often, we do deal with your guest more than you