T.G.I. Friday's Reviews

Updated March 28, 2015
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2.9
414 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
136 Ratings

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)

Cons
  • Long hours depending upon position but worth the money (in 18 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Restaurant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at T.G.I. Friday's full-time (more than 10 years)

    Pros

    Great employer with stellar culture and quality of life.

    Cons

    Highly variable commitment levels from staff.

    Recommends
    Positive Outlook
  2. It was great at times and stressful at other times. It's a hard job dealing with unpredictable people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in Boston, MA
    Former Employee - Host in Boston, MA

    I worked at T.G.I. Friday's part-time (less than a year)

    Pros

    The food is great and you meet a lot of nice people while working there.

    Cons

    Whether or not you're going to have a good day depends on which manager is working. Every manager is different and has a different style of running the place.

    Advice to ManagementAdvice

    Don't be so hard on employees when they make mistakes. Don't favor some employees over others.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful

    Loved working for Friday's!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Jackson, TN
    Former Employee - Server in Jackson, TN

    I worked at T.G.I. Friday's full-time (more than a year)

    Pros

    Friday's can be a great place to work with great fun! It is an easy menu and I loved my co-workers!

    Cons

    Depending upon which Friday's that you work, it may not be the best restaurant to start. Some Friday's bring in the wrong crowd and it gets annoying.

    Advice to ManagementAdvice

    Don't put up with hooligans coming in complaining about BS. Just make them pay (if it's something stupid they're whining about). If they don't like it, too bad. They probably won't come back-- which is good for your business and the happiness of your servers and bartenders.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful

    I loved it!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    It was like working with family, which goes for almost all restaurants but this one was different. The money was really good and everyone had a great time while working. The managers connected to all employees and everyone was a team player.

    Cons

    There needs to be better communication between the managers themselves but other than that nothing!

  6. I started off as a host. Then I got "moved" up to serving. It was easy to make the money but lacked organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waiter
    Former Employee - Server/Waiter

    I worked at T.G.I. Friday's part-time (more than 5 years)

    Pros

    The co-workers are awesome. It's like a big family. The teamwork is exceptional and the work environment is fun. It's a positive place.

    Cons

    The management could use a lot of work. It is disorganized and unprofessional. The company is inconsistent and chaotic. They demand more than they should from servers.

    Advice to ManagementAdvice

    Listen to the people working under you.

    Neutral Outlook
    No opinion of CEO
  7. Great way to start in the restaurant industry, great money, fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Allentown, PA
    Current Employee - Server in Allentown, PA

    I have been working at T.G.I. Friday's

    Pros

    Great money, good experience for restaurant industry

    Cons

    Too corporate for my personal liking

    Advice to ManagementAdvice

    Let servers deal with server issues

    Recommends
    Positive Outlook
    No opinion of CEO
  8. It was good at first but grew to hate it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host/Hostess
    Former Employee - Host/Hostess

    I worked at T.G.I. Friday's part-time (more than 5 years)

    Pros

    I loved my coworkers and the managers were really cool and laid back.

    Cons

    The customers make this job annoying. They are rude and picky.

    Advice to ManagementAdvice

    There is nothing management can do about rude people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. fun place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    always busy, good check averages, organized

    Cons

    long hours, late nights, dealing with drunk people

    Advice to ManagementAdvice

    communicate with each other and your employees could be more consistant

  10. Customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Euless, TX
    Current Employee - Server in Euless, TX

    I have been working at T.G.I. Friday's

    Pros

    There is Good money to be made.

    Cons

    Staff. Management. People don't care about the company.

    Advice to ManagementAdvice

    Get more training be more responsible.

    Recommends
    Negative Outlook
    Disapproves of CEO
  11. A very caring staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's

    Pros

    The staff and interacting with guests

    Cons

    Management needs to step back and calm down

    Advice to ManagementAdvice

    Don't get so stressed

    Recommends
    Positive Outlook

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