T.G.I. Friday's Reviews

Updated July 1, 2015
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3.0
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T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
147 Ratings

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)

Cons
  • Long hours, not knowing when exactly you'd get out (in 18 reviews)

  • the late hours of the business 2AM closing time is sometimes a strain and you end up with turnover because it's not for everyone (in 6 reviews)

More Pros and Cons

475 Employee Reviews

Sort: Popular Rating Date
  1. Dealing with people who mostly don't tip appropriately

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waiter in Pembroke Pines, FL
    Current Employee - Waiter in Pembroke Pines, FL

    I have been working at T.G.I. Friday's full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some times have nice regular guests. Some what flexible schedule

    Cons

    Lacks concrete job procedures and management to back them up.

    Advice to Management

    Get your s#^t together


  2. Good Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    Great hours for my schedule

    Cons

    Schedules were posted late sometimes


  3. good introductory serving job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Tampa, FL
    Former Employee - Server in Tampa, FL

    I worked at T.G.I. Friday's part-time (Less than a year)

    Pros

    It was a fun environment, the food was really good, great selection. The drinks are great too. It attracts all types of people. It was good initial serving experience.

    Cons

    My store wasn't the cleanest, the uniforms could be more professional. closing means your there until 3 am. You definitely want to work in an area with a good demographic.

    Advice to Management

    I think the two week computer training wasn't nearly as helpful as the hands on training I received at the end of the online stuff. More hands on would be nice.


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  5. Good company

    Former Employee - Line Cook in Dothan, AL
    Former Employee - Line Cook in Dothan, AL

    I worked at T.G.I. Friday's (More than 5 years)

    Pros

    Atmosphere of fun and pride

    Cons

    food needs to be more fresh than pre cooked and frozen


  6. Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's part-time

    Pros

    Flexible work hours, for the most part will work around your schedule.

    Cons

    Hard to move up, need to learn the menu right when you get there.


  7. Server

    Former Employee - Server in Bay Shore, NY
    Former Employee - Server in Bay Shore, NY

    I worked at T.G.I. Friday's full-time (Less than a year)

    Pros

    Fast past, loved the food!!!

    Cons

    Management change to often,My views and opinions to help the business where over looked.


  8. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Hours, pay, management, coworkers, guests.

    Cons

    Vacation unpaid.

    na na na na


  9. Helpful (1)

    Good beginner job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess in Plantation, FL
    Current Employee - Host/Hostess in Plantation, FL

    I have been working at T.G.I. Friday's part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly management
    Cool servers
    Keeps you busy
    Somewhat easy job to do
    Chances/ opportunities for promotion

    Cons

    Not a lot of money to be made at this particular location
    A lot of phone scripts and promotions to memorize
    Management is a little to lenient
    Pay could be better


  10. Hostess/Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess/Server in Saratoga Springs, NY
    Current Employee - Hostess/Server in Saratoga Springs, NY

    I have been working at T.G.I. Friday's full-time (Less than a year)

    Recommends
    Recommends

    Pros

    Tips, everyone there is like family, food discount for you and for family, flexible scheduling

    Cons

    Sometimes management can be difficult to work with, sometimes the other employees can be catty, you never know when you will get out at night

    Advice to Management

    Stop playing favorites, just treat everyone with the same amount of respect. There needs to be more communication between departments and more accountability for manager mistakes.


  11. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Easton, PA
    Former Employee - Host in Easton, PA

    I worked at T.G.I. Friday's part-time (Less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Good experience if you want a career in the restaurant industry, good culture, half-priced meals, benefits (meal program and the like), opportunities to advance, decent training

    Cons

    Late hours (common in this industry), lack of communication with managers at times, customer b.s.

    Advice to Management

    Be open with your employees and communicate whenever possible



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