T.G.I. Friday's Reviews

Updated April 21, 2015
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2.9
431 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
140 Ratings

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)

Cons
  • Long hours depending upon position but worth the money (in 18 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Assistant Restaurant Manager

    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at T.G.I. Friday's as a contractor

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Product Knowledge im going to mop it up

    Cons

    More training then i can eat bring it on

  2. Restaurant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at T.G.I. Friday's full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great employer with stellar culture and quality of life.

    Cons

    Highly variable commitment levels from staff.

  3. Helpful (2)

    Loved working for Friday's!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Jackson, TN
    Former Employee - Server in Jackson, TN

    I worked at T.G.I. Friday's full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friday's can be a great place to work with great fun! It is an easy menu and I loved my co-workers!

    Cons

    Depending upon which Friday's that you work, it may not be the best restaurant to start. Some Friday's bring in the wrong crowd and it gets annoying.

    Advice to Management

    Don't put up with hooligans coming in complaining about BS. Just make them pay (if it's something stupid they're whining about). If they don't like it, too bad. They probably won't come back-- which is good for your business and the happiness of your servers and bartenders.

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  5. Helpful (1)

    I loved it!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    It was like working with family, which goes for almost all restaurants but this one was different. The money was really good and everyone had a great time while working. The managers connected to all employees and everyone was a team player.

    Cons

    There needs to be better communication between the managers themselves but other than that nothing!

  6. Great way to start in the restaurant industry, great money, fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Allentown, PA
    Current Employee - Server in Allentown, PA

    I have been working at T.G.I. Friday's

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great money, good experience for restaurant industry

    Cons

    Too corporate for my personal liking

    Advice to Management

    Let servers deal with server issues

  7. Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Mayfield, OH
    Former Employee - Waitress in Mayfield, OH

    I worked at T.G.I. Friday's part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work "family", training process is thorough, management is fair and the food is delicious and you get half off meals on nights you work...ribs included! When a new menu comes out, a staff meeting is called and the kitchen makes everything off the new menu for everyone to try, which is great when you are selling the product to the customer to know exactly what it tastes like.

    Cons

    Depending on what city your location is in the clientele may not be so great, that was my situation. I still loved working there because the staff and management was so awesome, but the people that came in were rude, didn't tip well and made you run around like crazy. Sometimes that can't be avoided though unfortunately. I had 2 tables stiff me on a bill there, nowhere else has this EVER happened.

    Advice to Management

    Keep doing a great job and apply stricter rules on customers for parties, call aheads and the like to make sure that your staff won't be taken advantage of.

  8. Fun office environment.

    Former Employee - Graphic Designer in Providence, RI
    Former Employee - Graphic Designer in Providence, RI

    I worked at T.G.I. Friday's

    Pros

    Fun office environment. Great location.

    Cons

    No cons. Great place to work.

  9. Good hours, fast paced, always busy, great for a weekend job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dishwasher in Ontario, CA
    Current Employee - Dishwasher in Ontario, CA

    I have been working at T.G.I. Friday's part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good hours, somewhat flexible hours, great for college studens looking for a part time job. Free lunch if you're hungry, it's not a good idea to abuse this privilege. Coworkers are like a family, we all work together regardless of different positions.

    Cons

    Most likely have to give up weekends & nights. If your in the kitchen prepared to have minor burns or cuts.

    Advice to Management

    Improve communication between management & coworkers.

  10. amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Tarrytown, NY
    Former Employee - Waitress in Tarrytown, NY

    I worked at T.G.I. Friday's part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    best team members ever is the best

    Cons

    the commute was horrible because i live in yonkers so it was an hour

    Advice to Management

    keep doing a good job

  11. I have worked here 3 months so far and I absolutely love it.

    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Virginia Beach, VA
    Current Employee - Server in Virginia Beach, VA

    I have been working at T.G.I. Friday's full-time (Less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Organized, Drama Free, Positive People

    Cons

    some of the guests can be rude

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