T.G.I. Friday's Reviews

Updated April 18, 2015
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2.9
428 Reviews
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T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
140 Ratings

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)

Cons
  • Long hours depending upon position but worth the money (in 18 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in Columbia, MO
    Current Employee - Restaurant Manager in Columbia, MO

    I have been working at T.G.I. Friday's

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Not bad pay, the food and atmosphere

    Cons

    Nothing against tgif. but the franchise group that managed the store I managed. In columbia, Springfield, and all of ST louis area is not a good company to work for. Didnt feel appreciated or ever good enough. I just did not enjoy working for that company at all

  2. A job where you can help keep the obesity level high!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's a real challenge trying to find something to put in this box, I suppose the money untill you realise it isn't worth the hassle!

    Cons

    Incompetent management, poor health and safety, lack of progression, lack of support, poor working hours, poor working conditions, lack of holiday... The list goes on

  3. Helpful (3)

    Prepare to have unreliable hours differing each week and be to be treated poorly, not valued and disrespected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waiter in Cardiff, Wales (UK)
    Former Employee - Server/Waiter in Cardiff, Wales (UK)

    I worked at T.G.I. Friday's part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great atmosphere at times, very up tempo vibe which can help you through long shifts. TGI Friday's really value their culture and background of how they became to be who they are now and are really passionate about educating their employees onto the reasoning behind why they do things.

    Cons

    Unreliable hours - Some weeks I was given 25 (which was my contracted hours) and other weeks I was given 4 for the whole week which was ultimately one of the main reasons why I left.

    Managers tend to have favourites who they offer the better hours too. If you book a day off which they didn't really want you to have, they will screw you over in return.

    Staff are out to help themselves and will trip you up if it means making them looking better. It was horrible to watch on my trial shift and then to continue to witness during my employment.

    The relationship between the Kitchen staff and the front of house team was not friendly. Sauces being thrown through the window, food purposely being left to the back of the cooking queue to make a specific waiter/waitress look bad.

    Advice to Management

    Managers shouldn't hide away in the office when we are busy as you were all in our position at one point, running the floor when you were severely understaffed.

    Don't allow people to take days off if it means there won't be enough people working that shift which ultimately adds an unrealistic strain to those who are working.

    More extensive training is needed before staff are left on their own. More shadowing shifts would be beneficial.

    Its frustrating to see so many problems within the company as before I was hired I was a big T.G.I Friday's fan and visited regularly, but since working there for nearly 12 months I can safely say I will never dine there again knowing how badly treated the staff are.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Endless is endless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Servant in Coral Springs, FL
    Current Employee - Servant in Coral Springs, FL

    I have been working at T.G.I. Friday's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing company is going downhill.

    Cons

    Company does not care for servers. They have terrible specials like endless appetizers. Apparently the company does not realize that most people are only going to get endless appetizers for their meal. The original promotion was only supposed to last a month in summer. It started in July and was supposed to end with summer but the company lied. This promotion went on until January 4th. When it finally ended they brought up terrible promotions to replace them $10 for a drink and meal, another promo was $10 for more ribs than the 1/2 rack that sells for $12. They are constantly coming up with terrible promotions. Just when every TGI Friday employee was just adjusting to no endless appetizers they decided to do endless appetizers for $12 but now you can change the appetizer. The fact that you could not change on the original endless helped servers steer guest in a different direction but now that you can switch the appetizers its terrible. Guest stay for hours switching things and trying new foods for a whopping 12 bucks. Most servers don't get tipped more 5 bucks for someone taking up their table for 3 hours. Do not expect anything from this company or management. They treat you as a servant not a server.

    Advice to Management

    Reevaluate how you are screwing your staff because pretty soon we are all leaving

  6. Just don't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    No pros at all. But maybe I'm just dissatisfied.

    Cons

    No trust of employees
    Treat like garbage

    Advice to Management

    Employees are people too

  7. awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Valparaiso, IN
    Current Employee - Anonymous Employee in Valparaiso, IN

    I have been working at T.G.I. Friday's

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    there are not many positives to working here. maybe the food discount

    Cons

    terrible management, unorganized, and no disciplinary actions for employees acting inappropriate

    Advice to Management

    discipline employees for acting rude and inappropriately to other employees

  8. Tgi Fridays Hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host/Hostess in Houston, TX
    Current Employee - Host/Hostess in Houston, TX

    I have been working at T.G.I. Friday's part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    looking out the window, going home

    Cons

    time off polices, strict scheduling, late hours, rude co-workers, terrible upper management, negative atmosphere, no promotions, cannot express yourself freely

    Advice to Management

    Promote host to server, more relaxed environment, new management, hire nice and genuine people.

  9. hotess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's part-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    great job for a high school student

    Cons

    management is horrible too much drama

    Advice to Management

    don't be involved with co-workers lives

  10. Long and a waste of time and life!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Morrow, GA
    Former Employee - Server in Morrow, GA

    I worked at T.G.I. Friday's full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The main reason I was there was because they worked with my school schedule and I made good money at first

    Cons

    The managers have favorites and they don't promote unless you kiss there but and they will curse you out and the corperate office is just as bad because the people they have in place are all cliques and they will retaliate on you which is why I'm not there anymore so if you are outspoken and won't take being looked over for your great accomplishments this is not the job for you!!

    Advice to Management

    Get it together and stop having new mangers every week and STOP SLEEPING WITH EMPLOYEES!!!

  11. Worst place ive ever worked!

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Host/Waiter in Brooklyn, NY
    Former Employee - Host/Waiter in Brooklyn, NY

    I worked at T.G.I. Friday's full-time (less than a year)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    You can make fast cash, if you work your butt off

    Cons

    Management was awful, i wasnt allowed lunch breaks even if i was doing a double from 11pm-2am. Thats not even the worst part i was paid 5$ and hour bi-weekly.

    Advice to Management

    Treat your employees with respect, allow breaks and pay more money

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