T.G.I. Friday's Reviews

Updated October 28, 2014
Updated October 28, 2014
328 Reviews
2.9
328 Reviews
Rating Trends

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T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
108 Ratings

Review Highlights

Pros
  • Flexible schedule, great co-workers, fun lively environment (in 24 reviews)

  • Good hours, somewhat flexible hours, great for college studens looking for a part time job (in 16 reviews)


Cons
  • Long hours depending upon position but worth the money (in 17 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    LOTS of cash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Towson, MD
    Current Employee - Server in Towson, MD

    I have been working at T.G.I. Friday's full-time (more than 3 years)

    Pros

    MONEY, Money , Money, money ,really busy so money

    Cons

    Guest are RIDICULOUS so just turn and burn

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Very unpleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Freehold, NJ
    Current Employee - Waitress in Freehold, NJ

    I have been working at T.G.I. Friday's part-time (less than an year)

    Pros

    the experience of meeting many different types of people and gain a little more experience waiting tables.

    Cons

    The management is awful. Extremely unproffesional..such as when you ask a question as an employee they act super rude and bothered. There is a manager named trish there that will ask you to clock out to eat(remind you the pay an hour is $2.13). If you fail to do so you will get a write up. Also, chuck the GM is condescending and doesn't really know how to effectively communicate with people neither does Trish. The managers pick favorites and unfortunately I wasn't one of them. The food is mediocre and the place is filthy due to the favorites doing a half job. The place is extremely clique and dramafilled. If you're pretty and nice this is not the environment for you. Route 9 freehold Nj t.g.I Fridays is messed up. Don't work there. To further back my statement up, a lot of other people have threatened to quit, or are quitting. I worked very hard and did my very best while I worked for this company but the last night I worked I was told by the GM I wasn't a team player and I didn't contribute anything to the company. In that instance I knew I worked for a company that didn't value my hard work and considers their employees disposable . horrible company to work for!

    Advice to ManagementAdvice

    learn to better communicate with ALL employees not only the ones who brown nose you all day. Also learn to include everybody and notice everyone's individual accomplishments.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Difficult Company to Navigate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at T.G.I. Friday's full-time (more than 5 years)

    Pros

    The hourly team members. Its like working with family.

    Cons

    This is a Company that rewards corrupt behaviors. The better you cheat to make the upper management look as good as possible the better they treat you. Upper Management does not have a clue on how the Operators are working and they don't care. Looking out for themselves, trying to keep their jobs after the buy out. Negative talk and attitudes trickle down. There is a reason Managers keep jumping ship... its going down like the Titanic. There is no quality of life either - 12 to 14 hour days. When we were purchased they cut the Management Par Levels - everyone is over worked and giving up.

    Advice to ManagementAdvice

    Clean House and start at the top.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's full-time

    Pros

    had fun with the team

    Cons

    good ol boy company, doesn't listen. kept changing the rules

    Advice to ManagementAdvice

    listen - really listen. Stop pretending and hiding. This Company encourages cheating.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Horrible Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Jackson, TN
    Former Employee - Server in Jackson, TN

    I worked at T.G.I. Friday's full-time (less than an year)

    Pros

    It.'s a nice looking restaurant. That's it.

    Cons

    Management was always changing, co workers tried everything to get new people fired, food is disgusting, bad pay, rude customers, if you're sick they still make you stay and work around the customers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Last days of Rome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at T.G.I. Friday's full-time (more than 3 years)

    Pros

    Team members are truly nice people and deserve better.

    Cons

    Lack of trust and integrity with upper management. Decisions to promote questionable, MITs hired questionable at best. Too much micromanaging And no emphasis on development or recognition. Last 6 months have been panic driven, all hands on deck calls, purging of high priced leadership and a terrible decision with "endless appetizers ". One particular New Director has a history of no integrity, covering guest complaints (GM), using cooks from another location to validate and fraternization with staff. Hard to respect.

    Advice to ManagementAdvice

    Grow a conscience, and start looking for a job.

    No opinion of CEO
  8.  

    Worst job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in District Heights, MD
    Former Employee - Server in District Heights, MD

    I worked at T.G.I. Friday's part-time (less than an year)

    Pros

    1/2 off on food!!
    co-workers were cool

    Cons

    the training was long tedious computer stuff
    managers were extremely annoying except Darren and Jameel
    weren't willing to work with schedule changes
    no gratuity on parties of 6 or more so you can bust your butt for 100 people and not get one red cent
    asked too much, paid too little

    Advice to ManagementAdvice

    let your employees do their jobs! no need to breathe down their necks to do stuff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    It was dishonest, shady and very unhappy as a place to wrok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in East Hanover, NJ
    Current Employee - General Manager in East Hanover, NJ

    I have been working at T.G.I. Friday's full-time (more than 10 years)

    Pros

    money was good for a beginner

    Cons

    upper management was only concerned with profit. nothing else. My supervisor was promoted based upon the fact that he trained the staff to manipulate survey results

    Advice to ManagementAdvice

    Care about your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    The experience was not beneficial.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Tyler, TX
    Former Employee - Waitress in Tyler, TX

    I worked at T.G.I. Friday's part-time (less than an year)

    Pros

    It provided work experience that is useful for continuing a career, but even such experience in food services is not easily transferable to other industries. Training was of an acceptable caliber.

    Cons

    The coworkers and management were unprofessional and the atmosphere was less that tolerable. Compensation is also less than should be offered.

    Advice to ManagementAdvice

    Adopt better values when hiring upper management so that other employees are of better quality.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's full-time

    Pros

    Pay is not worth what you will go through.

    Cons

    Long hours, little assistant from management and people will stab you in the in back.

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