T.G.I. Friday's

www.fridays.com

T.G.I. Friday's Reviews

Updated January 30, 2015
Updated January 30, 2015
375 Reviews
2.9
375 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
121 Ratings

Review Highlights

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)


Cons
  • Long hours depending upon position but worth the money (in 18 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    If you aren't flexible, this company isn't for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beverage Manager in Woodbridge, VA
    Former Employee - Beverage Manager in Woodbridge, VA

    I worked at T.G.I. Friday's full-time (more than a year)

    Pros

    Fun and lively environment! Great food! Opportunities...

    Cons

    Some locations very difficult to manage. Too many changes. Rules and regulations are in black and white BUT you have to work in the GREY. You are liable to start out in one location and end up commuting up to 60 miles (per company regulations)

    Advice to ManagementAdvice

    Listen to the managers, we know what we are talking about! We are willing to work our butts off for you BUT if we see something is broken, don't just place a band-aid on it or it will never heal correctly! If we follow YOUR rules don't punish us because of it...

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good or Bad depending on the person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Richmond, VA
    Former Employee - Waitress in Richmond, VA

    I worked at T.G.I. Friday's

    Pros

    You definitely get great tips especially on Friday night, I averaged around 40-50 dollars a night (I was still new) while some of my associates were at 100-120 a night. All the associates are fun people and management was very nice and understanding whenever I made a mistake. It was very easy to call out when I had an emergency and I was not penalized or yelled at for it. Good work is always recognized. Management team worked hard to ensure that the waitstaff knew their stuff and was not clueless. My trainers did great working with me and answering all my questions. The job was literally right down the street almost walking distance.

    Cons

    Long long nights. Sometimes I would not get home until 2:30-3am. My schedule was never correct like it would say 4-10 but I would really be closing which means i didn't get off at 10 but at 1:30. Long hours is the only con for this place. Often times I was not told when I was cut. So I would take an extra 2 tables and had already been off but thats not really bad because hey more tips.

    Advice to ManagementAdvice

    Make sure to tell the server when they will be getting off as much as you possibly can. I know sometimes with restaurants its hard to tell who will be cut but at least a notice would be helpful.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great working experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Owings Mills, MD
    Former Employee - Bartender in Owings Mills, MD

    I worked at T.G.I. Friday's

    Pros

    Great money, fun, flexible, and easy to get hired.

    Cons

    Poor management
    Back stabbing employees
    Young work generation

    Doesn't Recommend
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Horrible management and promotions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server
    Former Employee - Food Server

    I worked at T.G.I. Friday's

    Pros

    Fun coworkers and general environment

    Cons

    Horrible management. Managers are focused on LBW sales and instead of rewarding for good performance, punish for poor performance. Company also promotes awful promotions ($10 apps) that attract the wrong kind of customers.

    Advice to ManagementAdvice

    Praise instead of punish, it encourages your employees to do better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Dumb management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at T.G.I. Friday's

    Pros

    Airport location very busy so $$$
    Friendly customers
    Good food
    Good drinks

    Cons

    They run a 18 man floor (it's 18 of us on the floor at a time), like omfg
    Favoritism
    Dumb managers

    This is just my location. Fridays isn't a bad place to work at all.

    Advice to ManagementAdvice

    Cut the floor!

    Recommends
    Negative Outlook
  7.  

    Not good

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Washington, DC
    Current Employee - Server in Washington, DC

    I have been working at T.G.I. Friday's

    Pros

    Good money on some days

    Cons

    Not enough money on bad daus

    Advice to ManagementAdvice

    Treat your employees better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    The money can make it worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Altamonte Springs, FL
    Current Employee - Server in Altamonte Springs, FL

    I have been working at T.G.I. Friday's part-time (less than a year)

    Pros

    There is a steady flow of customers usually, and if not then they won't hesitate to make cuts.

    Cons

    The food/ hospitality industry is always going to come with stresses. If you can't deal with a variety of people, then this job is not for you by any means.

    Advice to ManagementAdvice

    I think the management could have been better at recognizing who was working hard, and who was slacking even if they had seniority.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bar Manager
    Current Employee - Bar Manager

    I have been working at T.G.I. Friday's

    Pros

    Vacation time. Home work life balance

    Cons

    Work time but that's all management jobs

    Advice to ManagementAdvice

    Bigger budget

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Just don't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    No pros at all. But maybe I'm just dissatisfied.

    Cons

    No trust of employees
    Treat like garbage

    Advice to ManagementAdvice

    Employees are people too

    Doesn't Recommend
    Negative Outlook
  11.  

    College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at T.G.I. Friday's

    Pros

    Flexible Schedule Serving, great people

    Cons

    Variety of clientel, food coming out on time

    Advice to ManagementAdvice

    Be more aware of employee work ethic/ give raises timely

    Recommends
    Neutral Outlook
    No opinion of CEO

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