T.G.I. Friday's Reviews

Updated October 18, 2014
Updated October 18, 2014
321 Reviews
2.9
321 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
105 Ratings

Review Highlights

Pros
  • Flexible schedule, great co-workers, fun lively environment (in 24 reviews)

  • I needed a job with flexible hours while in school (in 15 reviews)


Cons
  • Long hours depending upon position but worth the money (in 16 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Terrible exp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Farmington Hills, MI
    Current Employee - Server in Farmington Hills, MI

    I have been working at T.G.I. Friday's part-time (less than an year)

    Pros

    People I worked with

    Cons

    No flexibility for hours. Expected to work doubles.

    Advice to ManagementAdvice

    Better management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    I have worked here 3 months so far and I absolutely love it.

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Server in Virginia Beach, VA
    Current Employee - Server in Virginia Beach, VA

    I have been working at T.G.I. Friday's full-time (less than an year)

    Pros

    Organized, Drama Free, Positive People

    Cons

    some of the guests can be rude

    Recommends
    No opinion of CEO
  3.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Orlando, FL
    Current Employee - Server in Orlando, FL

    I have been working at T.G.I. Friday's part-time (more than 3 years)

    Pros

    It has a great training program for first time servers. They get you prepared and make sure you have the knowledge before you hit the floor.

    Cons

    The management hardly backs up the employees even though they tell their employees to do a certain thing. Better benefits and better compensation.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host in Merrillville, IN
    Current Employee - Host in Merrillville, IN

    I have been working at T.G.I. Friday's part-time (less than an year)

    Pros

    Fun place to work.
    Good hours and and tips.

    Cons

    Heavy workload
    Not enough pay compared to work

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    My experience at TGI Friday's was fulfilling on numerous levels including professionally and personally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Erie, PA
    Former Employee - Server in Erie, PA

    I worked at T.G.I. Friday's part-time (more than 3 years)

    Pros

    TGI Friday's is a fun work environment that encourages its employees to exhibit their unique personality.

    Cons

    Other team members do not work up to established standards.

    Advice to ManagementAdvice

    Regularly observe and evaluate employee's performance based on set standards. Provide regular feedback.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Not the best place to be a server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Tulsa, OK
    Former Employee - Server in Tulsa, OK

    I worked at T.G.I. Friday's full-time (more than an year)

    Pros

    Co-workers were great! Company is constantly striving to keep up with the latest and greatest drinks & entree's while providing the all time favorite's with consistency. Atmosphere is nostalgic!

    Cons

    Too much negativity in leadership, there was little promotion of great attitudes and fun atmosphere. There were problems with keeping leadership on premise and 2 manager's were promoted to other locations with pay increase that were not high energy, uplifting manager's. The customer's felt the negativity in the restaurant and you could tell which one's fed off it because they were the one's asking for comp's. The Tips were ok but when you advertise a $7.99 lunch you're going to get a $5.99 customer all day every day.

    Advice to ManagementAdvice

    Consider discussing Golden Rule management styles and keeping a positive attitude towards all employee's and guests. Focus on the pros of what has made TGIFriday's a great place to work and enjoy dinner & drinks!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Everyday is Friday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Carlsbad, CA
    Current Employee - Hostess in Carlsbad, CA

    I have been working at T.G.I. Friday's full-time (less than an year)

    Pros

    Located a few miles away from Legoland, which calls for a great volume of guests with children and tourist during the summer.

    Cons

    Staff support is poor, but on the rise.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    LOTS of cash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Towson, MD
    Current Employee - Server in Towson, MD

    I have been working at T.G.I. Friday's full-time (more than 3 years)

    Pros

    MONEY, Money , Money, money ,really busy so money

    Cons

    Guest are RIDICULOUS so just turn and burn

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Very unpleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Freehold, NJ
    Current Employee - Waitress in Freehold, NJ

    I have been working at T.G.I. Friday's part-time (less than an year)

    Pros

    the experience of meeting many different types of people and gain a little more experience waiting tables.

    Cons

    The management is awful. Extremely unproffesional..such as when you ask a question as an employee they act super rude and bothered. There is a manager named trish there that will ask you to clock out to eat(remind you the pay an hour is $2.13). If you fail to do so you will get a write up. Also, chuck the GM is condescending and doesn't really know how to effectively communicate with people neither does Trish. The managers pick favorites and unfortunately I wasn't one of them. The food is mediocre and the place is filthy due to the favorites doing a half job. The place is extremely clique and dramafilled. If you're pretty and nice this is not the environment for you. Route 9 freehold Nj t.g.I Fridays is messed up. Don't work there. To further back my statement up, a lot of other people have threatened to quit, or are quitting. I worked very hard and did my very best while I worked for this company but the last night I worked I was told by the GM I wasn't a team player and I didn't contribute anything to the company. In that instance I knew I worked for a company that didn't value my hard work and considers their employees disposable . horrible company to work for!

    Advice to ManagementAdvice

    learn to better communicate with ALL employees not only the ones who brown nose you all day. Also learn to include everybody and notice everyone's individual accomplishments.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Difficult Company to Navigate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at T.G.I. Friday's full-time (more than 5 years)

    Pros

    The hourly team members. Its like working with family.

    Cons

    This is a Company that rewards corrupt behaviors. The better you cheat to make the upper management look as good as possible the better they treat you. Upper Management does not have a clue on how the Operators are working and they don't care. Looking out for themselves, trying to keep their jobs after the buy out. Negative talk and attitudes trickle down. There is a reason Managers keep jumping ship... its going down like the Titanic. There is no quality of life either - 12 to 14 hour days. When we were purchased they cut the Management Par Levels - everyone is over worked and giving up.

    Advice to ManagementAdvice

    Clean House and start at the top.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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