T.G.I. Friday's Reviews

Updated August 25, 2014
Updated August 25, 2014
298 Reviews

3.0
298 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
93 Ratings

Review Highlights

Pros
  • Flexible schedule, great co-workers, fun lively environment (in 23 reviews)

  • I needed a job with flexible hours while in school (in 15 reviews)


Cons
  • Long hours, not knowing when exactly you'd get out (in 14 reviews)

  • I worked long late hours all the time (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Long, Late Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's

    Pros

    The closeness developed between employees. Being able to become friends with customers, Bonus is good if able to attain the goals that are set. Except when stores start to bonus it seems that the bonus structure is changed,.
    Number of vacation weeks is very generous

    Cons

    Long late hours, General Managers are able to leave early, Quality of life as it probably is in many restaurants is non-existent

    Advice to ManagementAdvice

    Spend more time in your units.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    A great and valuable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Bartender  in  Southfield, MI
    Former Employee - Head Bartender in Southfield, MI

    I worked at T.G.I. Friday's full-time for more than 5 years

    Pros

    Great people, great atmosphere, always fun and exciting, quality food and entertainment!

    Cons

    Need to hire more from within.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Line cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's part-time

    Pros

    Training was efficient on all 'stations' in the kitchen

    Cons

    I worked for the company for 6 years, never once did I receive any PTO, benefits (which I was told were offered just not to myself) and after 5 years I was told that due to health care reform I would not be allotted more than 28 hours a week. Management, although sometimes friendly, were always to worried about the front of the house reviews and not caring about the back.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Good money, slave work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Miami, FL
    Current Employee - Bartender in Miami, FL

    I have been working at T.G.I. Friday's full-time for more than 3 years

    Pros

    Great money, good location, fun environment, opportunities

    Cons

    unorganized at times , going through a lot of company changes that is really changing the brand and i don't believe for the better, late and long hours, demanding, management docent mind taking advantage of you…… if your willing to work REALLY HARD, hustle, shark or whatever you have to do…. you will make great money for casual dinning.

    Advice to ManagementAdvice

    Get it together, learn the expo, and hire more reliable and accountable employees.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Great part-time or summer job to make some extra money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's part-time for more than a year

    Pros

    Managers and co-workers were friendly and mostly helpful, so it's a pretty good work environment. Pretty good way to make money, especially as a part time job

    Cons

    Hours as a server can be rough. Won't get off until 1:30-2am if you work closing shifts. Also, some days it's pretty slow so there isn't much money to be made.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Manager  in  Portland, OR
    Former Employee - Kitchen Manager in Portland, OR

    I worked at T.G.I. Friday's full-time for more than 8 years

    Pros

    good company for peoploe who want to grow

    Cons

    some of their franchise owners are not good

    Advice to ManagementAdvice

    open in the northweest again

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Unless you're working as an executive, EVERY employee's experience here is of love/hate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Chicago, IL
    Current Employee - Bartender in Chicago, IL

    I have been working at T.G.I. Friday's full-time for more than 10 years

    Pros

    Flexible hours, many employment opportunities, many stores all over the world that you can transfer to or work at using the Friday's Passport option.

    Cons

    I've worked on and off with the company since 1985 and over the years it has become more corporate making it painfully obvious that the employees that work for the company are nothing more than expendable tools to assist in meeting their bottom lines, while the employees bottom line dwindle's over the years... no lie, when I started I was a busser and now I'm primarily a bartender but even though I make decent money, it's nothing compared to what I made as a busser and the bussers now make so little money as to be a mystery as to how they make due. Now the company has just been sold and the direction it takes has yet to be determined. I could write a dissertation on this subject alone but it would sound like just the rantings of another employee... and that's not true. This company is currently run by people who have NEVER in their lives worked in a restaurant in any other capacity other than as an executive and it shows in their menu choices, company policies, etc.

    Advice to ManagementAdvice

    Start teaching management interpersonal communication, more professional ethics when dealing with their employees. Relax the draconian laws such as termination of those that smoke, although I don't smoke I've seen many outstanding employees terminated because they were taking a moment to collect and cope with what's going in in the restaurant... there have NEVER been a customer complaint about their server's or bartenders taking a smoke so I see no reason as to why they need to be summarily terminated.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Server Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at T.G.I. Friday's part-time for more than 3 years

    Pros

    Friendly work environment and employees.

    Cons

    Corporate regulation is very strict.

    Advice to ManagementAdvice

    Put more time into employees rather than into the physical structure of the restaurants.

    Recommends
  10.  

    Can be fun

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Hostess  in  Lewisville, TX
    Current Employee - Hostess in Lewisville, TX

    I have been working at T.G.I. Friday's part-time for more than a year

    Pros

    Can be fun, employees are cool and become good friends, management can be really relaxed

    Cons

    Long hours, management screws you over a lot, stressful

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Not the best-but not the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    Fun staff-nice benefits package. Decent training. Good sense of teamwork.

    Cons

    Not the best clientele to deal with-more guest issues than employee issues. Hard to keep good help because of clientele

    Advice to ManagementAdvice

    stop promoting incompetent people to management-and actually do something about employee complaints and stop giving away the house because of complaints

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