T.G.I. Friday's Reviews

Updated July 31, 2015
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489 Employee Reviews

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  1. Hostess/Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess/Server in Saratoga Springs, NY
    Current Employee - Hostess/Server in Saratoga Springs, NY

    I have been working at T.G.I. Friday's full-time (Less than a year)

    Recommends
    Recommends

    Pros

    Tips, everyone there is like family, food discount for you and for family, flexible scheduling

    Cons

    Sometimes management can be difficult to work with, sometimes the other employees can be catty, you never know when you will get out at night

    Advice to Management

    Stop playing favorites, just treat everyone with the same amount of respect. There needs to be more communication between departments and more accountability for manager mistakes.


  2. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Easton, PA
    Former Employee - Host in Easton, PA

    I worked at T.G.I. Friday's part-time (Less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Good experience if you want a career in the restaurant industry, good culture, half-priced meals, benefits (meal program and the like), opportunities to advance, decent training

    Cons

    Late hours (common in this industry), lack of communication with managers at times, customer b.s.

    Advice to Management

    Be open with your employees and communicate whenever possible


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Meriden, CT
    Former Employee - Manager in Meriden, CT

    I worked at T.G.I. Friday's full-time (More than a year)

    Pros

    Very fun environment with great pay.

    Cons

    Open 365 days a year and very late nights followed by early mornings

    Advice to Management

    Be more considerate when doing the schedule. Closes followed by opens are brutal


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  5. Awful experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Melbourne, FL
    Former Employee - Server/Waiter in Melbourne, FL

    I worked at T.G.I. Friday's (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Menu's are easy to memorize and the food taste good which helps when trying to help people order. Their were a few friendly staff members. And money is great on the weekends and special days.

    Cons

    The staff are very selfish and not willing to help anyone else out even with the littlest task. Management is VERY biased and scheduling manager had favorites and if you weren't one you would get to work very many days. It seems to be a revolving door with not many people staying in the company, also management was very unprofessional and rude. There are NO breaks even if you work 12 hour shifts you only get to breathe if no one comes in.

    Advice to Management

    Clean up the place. Require drug testing and get rid of the general manager and start off fresh.


  6. Helpful (2)

    Line Cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Troy, MI
    Current Employee - Line Cook in Troy, MI

    I have been working at T.G.I. Friday's full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some locations hire anybody no matter what your background is. Very easy to get hired.

    Cons

    About 25 hrs of computer work before you can start working or they will hassle you about getting it done. Some stores lack leadership because management is under control by higher ups that don't know anything about the process at each store.

    Advice to Management

    Go to each store and watch the process and see how you can add/fix it. You cannot use the same process from 1 location and apply it to all the locations because it's a different economic. Instead of being bosses, learn how to be leaders and jump in and help when you see its busy instead of asking "do you need help". I've seen higher ups just stand and watch us fail. That's not leadership.


  7. Good money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Manager/Bar Manager in Terre Haute, IN
    Current Employee - Kitchen Manager/Bar Manager in Terre Haute, IN

    I have been working at T.G.I. Friday's full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Pay scale is very solid.

    Cons

    High stress. No flexibly in scheduling. Long hours.

    Advice to Management

    Be ready to work long hours with nothing close to a set schedule.


  8. When you're here it's not always Friday

    • Work/Life Balance
    Former Employee - Hostess/To-Go/Food Runner in North Miami Beach, FL
    Former Employee - Hostess/To-Go/Food Runner in North Miami Beach, FL

    I worked at T.G.I. Friday's part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount is pretty good, you get to meet all types of people both coworkers and customers, tips aren't that great

    Cons

    Long hours, no breaks, on your feet the whole time, rude customers

    Advice to Management

    Hire more people to split up shifts and give your employees breaks during their shifts to allow them to function better and interact better with customers


  9. Server/ Cocktail Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great fast paced company, and friendly environment. The job itself is quite fun, as much as the long days as well as nights. The restaurant become a part of you as well as the close co workers and friends that you develop. You spend a lot of time with them and friends then become family.

    Cons

    Not normal hours but hours for the type of individual that is looking to work and be active for 8- 10 hours at time. work is most like commission based but if you work it and hustle you can do quite we'll. This physical effect takes a toll for being on your feet for a while but well worth, it to generate an income.

    Advice to Management

    Work just as hard as your staff, and servers do team work makes the dream work.


  10. What to Expect from a Corporate Restaurant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Manager in South Florida, FL
    Current Employee - Bar Manager in South Florida, FL

    I have been working at T.G.I. Friday's full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good bonus structure, decent benefits, two weeks vacation starting out, free food at any Fridays.

    Cons

    Long hours, horrendous guests, employees are not the brightest. "They're not doing their job, it's not my fault"-mentality amongst managers.

    Advice to Management

    More focus on creating a positive guest experience instead of "making" good numbers.


  11. Corporate doesn't care.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Walton Beach, FL
    Former Employee - Anonymous Employee in Fort Walton Beach, FL

    I worked at T.G.I. Friday's part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Everything is automated so ringing orders is easy.

    Cons

    Management is more concerned with the bottom line than employees well being. Company as a whole does not care about it's staff. They are open on every major holiday including Christmas day!! When the weather is bad and local businesses near by are closed Friday's is still open even if only two people come in to eat. If customers don't do a survey on their server the server will be punished by only being allowed to take three tables at a time when they can very well take many more than that.



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