T.G.I. Friday's Reviews

Updated March 31, 2015
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Employee Reviews

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  1. Disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Staten Island, NY
    Former Employee - Waitress in Staten Island, NY

    I worked at T.G.I. Friday's

    Pros

    It is always packed out on the weekends, guaranteed money.

    Cons

    They change the managers every week which does not allow for a stable work environment since they all work differently. The deals are so ridiculously cheap that your tips are tiny--just like your bill.

    Advice to ManagementAdvice

    Stop allowing so many coupons to be used and comping everything over small complaints.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. looking for work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Chicago, IL
    Current Employee - Server in Chicago, IL

    I have been working at T.G.I. Friday's part-time (more than a year)

    Pros

    flexible work schedule
    down to earth staff
    the managements very friendly
    the company does value its customers

    Cons

    not well compensated for amount of work
    not room for growth
    not allowed to take breaks on doubles when its busy

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 10+ yrs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Waiter in Long Island City, NY
    Current Employee - Server/Waiter in Long Island City, NY

    I have been working at T.G.I. Friday's

    Pros

    Flexible Sched & the regular guests on Long Island, NY

    Cons

    Corp abuses managers, some managers zone out, all about numbers... Best servers aren't recognized on how well they serve, but # of tables and sections are based on how much alcohol you can serve, your table time, ( yet get guest to have app, entree & dessert in less than an hour?), surveys received, (the less guests that do it - the better your average OR better yet some servers do it themselves), common sense is missing from upper TGIF mgmnt. All about the numbers. These rule makers should spend a week as servers b4 they make rules... Just to see the reality of it.

    Advice to ManagementAdvice

    See previous section. Appreciate your consistently good servers... Get out in the trenches, (under cover) and see what it's like b4 making crazy, backwards rules involving #'s only.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    Serving at a chain restaurant, nothing more nothing less. (Fun and awful at the same time)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Fort Worth, TX
    Current Employee - Food Server in Fort Worth, TX

    I have been working at T.G.I. Friday's

    Pros

    Fun staff, good money when it's busy. Really shows you basic steps to becoming a decent server that you can mold into your own form.

    Cons

    The amount of corporate involvement can be annoying, Promotions like endless appetizers are a huge pain in the butt.More work for a bad tip. There are plenty of reasons to not work there especially the guests you have to deal with. It's a serving job though that is how it is, you can make a lot of money or no money up to you.

    Advice to ManagementAdvice

    It's really not even the management it's just a lot of corporate b. s.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Fun while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Fairfax, VA
    Former Employee - Food Server in Fairfax, VA

    I worked at T.G.I. Friday's part-time (more than 3 years)

    Pros

    Good people, and at the beginning great management.

    Cons

    Lack of hours if you aren't the shift leader, seniority means more than skill.

    Advice to ManagementAdvice

    Stop focusing on surveys and rewards systems and return focus on a work environment that people want to work for.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Chambersburg, PA
    Former Employee - Waitress in Chambersburg, PA

    I worked at T.G.I. Friday's part-time (more than a year)

    Pros

    I loved working at TGI Fridays. The menu and the atmosphere lend themselves to a great work environment. The people (at least at the location where I worked) were always high-spirited and driven individuals. They worked hard and the workday flowed well. They have really great food as well, so the products were easy to sell and customers were usually pretty happy. Food isn't terribly overpriced.

    Cons

    There are no benefits and the pay is pretty terrible. Because TGI Fridays sends out a ton of coupons on a monthly basis, and with the returning customer perks of free entrees, many customers pay next to nothing and tip on the after coupon amount. In general, the tips weren't comparable to other places and so employee turnover was really high. At the location I worked, there were a lot of terrible managers who kept getting cycled out, and so working there may have been a little difficult.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Good part time money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Tampa, FL
    Current Employee - Server in Tampa, FL

    I have been working at T.G.I. Friday's

    Pros

    Instant cash as a server is nice, management is young and fun

    Cons

    Open until 2, which means long hours.

    Advice to ManagementAdvice

    Consider better open communication

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Too Many Bosses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beverage Manager
    Former Employee - Beverage Manager

    I worked at T.G.I. Friday's full-time (more than a year)

    Pros

    Manager's "Gold Card" which allowed you to visit any location nationwide and have everything except your alcohol charged back to your home store.

    Cons

    New menu four times a year which stopped cooks from learning how to truly prepare the items, bonus structure unclear, and constant revolving door of general managers and director of operations. I worked for T.G.I. Fridays for just over a year and went through 3 DO's and 2 GM's

    Advice to ManagementAdvice

    Stop having MI's all the time, you've been in business for a long time; figure out what sold the best and keep a menu with those things.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. Okay Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    The people are fun to work with, nice managers

    Cons

    A bit unorganized and although I said I could only work a specific amount of hours per week, they scheduled me for times that I could not work and were past my limit.

  11. Best and worst experience in my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Largo, MD
    Former Employee - Server in Largo, MD

    I worked at T.G.I. Friday's full-time (more than 3 years)

    Pros

    You control the money you earn.
    Meet ALOT of new faces
    fast paced rarely boring
    great for resume(customer service)

    Cons

    Management can be unprofessional
    Guest can be VERY rude
    no real set hours in a day

    Recommends
    Negative Outlook
    Disapproves of CEO

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