T.G.I. Friday's Reviews

Updated March 31, 2015
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Employee Reviews

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  1. Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Mayfield, OH
    Former Employee - Waitress in Mayfield, OH

    I worked at T.G.I. Friday's part-time (less than a year)

    Pros

    Great work "family", training process is thorough, management is fair and the food is delicious and you get half off meals on nights you work...ribs included! When a new menu comes out, a staff meeting is called and the kitchen makes everything off the new menu for everyone to try, which is great when you are selling the product to the customer to know exactly what it tastes like.

    Cons

    Depending on what city your location is in the clientele may not be so great, that was my situation. I still loved working there because the staff and management was so awesome, but the people that came in were rude, didn't tip well and made you run around like crazy. Sometimes that can't be avoided though unfortunately. I had 2 tables stiff me on a bill there, nowhere else has this EVER happened.

    Advice to ManagementAdvice

    Keep doing a great job and apply stricter rules on customers for parties, call aheads and the like to make sure that your staff won't be taken advantage of.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Never boring

    Former Employee - Busser TGI Fridays in Pittsburgh, PA
    Former Employee - Busser TGI Fridays in Pittsburgh, PA

    I worked at T.G.I. Friday's part-time (more than a year)

    Pros

    Decent high school/college job, nice tips, friendly environment.

    Cons

    Hours and tips depend on how much business they're getting.

    Advice to ManagementAdvice

    Smarter scheduling

    Recommends
  3. Fun office environment.

    Former Employee - Graphic Designer in Providence, RI
    Former Employee - Graphic Designer in Providence, RI

    I worked at T.G.I. Friday's

    Pros

    Fun office environment. Great location.

    Cons

    No cons. Great place to work.

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  5. Fun place to work at

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    Fun atmosphere to work in, great crew members, meet good co-workers

    Cons

    A lot of favoritism from management, you had to kiss butt to get good days and hours

  6. Inconsistent, unprofessional at times, not compassionate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant General Manager in Detroit, MI
    Former Employee - Restaurant General Manager in Detroit, MI

    I worked at T.G.I. Friday's full-time (more than 5 years)

    Pros

    Competitive wages, good store level culture

    Cons

    Follow through with your commitments and be much more supportive with stores

    Advice to ManagementAdvice

    Follow up on your directors closer, hold them accountable

    Doesn't Recommend
    Negative Outlook
  7. tgi Fridays- hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in San Antonio, TX
    Current Employee - Hostess in San Antonio, TX

    I have been working at T.G.I. Friday's

    Pros

    tip share after each shift, daily

    Cons

    long hours- stay on your feet until 1 am most nights

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. WORST MANAGEMENT

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    your team will be amazing! there are a ton of great servers at Fridays and you'll really understand the value of teamwork.

    Cons

    Management sucks! They are literally insane. Sure we are salesman but we cant force people to buy food it becomes annoying.

    Advice to ManagementAdvice

    Get it together. A lot of you have so much up your selves that you forget that us servers are people too.

  9. Great Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waiter in Saint Louis, MO
    Current Employee - Waiter in Saint Louis, MO

    I have been working at T.G.I. Friday's

    Pros

    Company is on the forefront of training and sale theory

    Cons

    Fast at ideas... Slow at putting the ideas to work.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. Endless is endless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Servant in Coral Springs, FL
    Current Employee - Servant in Coral Springs, FL

    I have been working at T.G.I. Friday's

    Pros

    Nothing company is going downhill.

    Cons

    Company does not care for servers. They have terrible specials like endless appetizers. Apparently the company does not realize that most people are only going to get endless appetizers for their meal. The original promotion was only supposed to last a month in summer. It started in July and was supposed to end with summer but the company lied. This promotion went on until January 4th. When it finally ended they brought up terrible promotions to replace them $10 for a drink and meal, another promo was $10 for more ribs than the 1/2 rack that sells for $12. They are constantly coming up with terrible promotions. Just when every TGI Friday employee was just adjusting to no endless appetizers they decided to do endless appetizers for $12 but now you can change the appetizer. The fact that you could not change on the original endless helped servers steer guest in a different direction but now that you can switch the appetizers its terrible. Guest stay for hours switching things and trying new foods for a whopping 12 bucks. Most servers don't get tipped more 5 bucks for someone taking up their table for 3 hours. Do not expect anything from this company or management. They treat you as a servant not a server.

    Advice to ManagementAdvice

    Reevaluate how you are screwing your staff because pretty soon we are all leaving

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Customer Over Everything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Lake Zurich, IL
    Former Employee - Hostess in Lake Zurich, IL

    I worked at T.G.I. Friday's part-time (more than a year)

    Pros

    The fellow co-workers were very friendly, helpful, and unique. You get to pick your work schedule for the week and they are lenient about giving you the days you need off.

    Cons

    Most of the managers didn't know what they were doing. They didn't care much about employee happiness/satisfaction as long as the customer and corporate were satisfied.

    Advice to ManagementAdvice

    Become more attuned to what customers actually want and how to improve the satisfaction of employees too. This way everyone will be happy and the restaurant would thrive more.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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