T.MAC Reviews

Updated April 5, 2015
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2.3
56 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Bob Campbell
21 Ratings

Pros
  • Tons of beer and surprisingly good food, plus half off on meals (in 5 reviews)

  • Also I have gained alot of beer knowledge and appreciation for it that I wouldn't have otherwise gotten (in 4 reviews)

Cons
  • Long hours, not the most distinguished work out there (in 10 reviews)

  • Yes, I said you get NO breaks on doubles on football days (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. Fun experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.MAC

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good money, work with your schedule/flexible

    Cons

    Turn over-rate, can be long hours

  2. Communication is a must!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at T.MAC part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people to work with, good menu, good tips

    Cons

    Communication between management and staff is very weak at times or inconsistent. There is no life work balance at all, I applied for part time and ended up work over 44 hours a week.

  3. One of the worst franchise restaurants to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Duluth, GA
    Former Employee - Server in Duluth, GA

    I worked at T.MAC full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    An always changing cast of characters to work with. It's working in a sitcom, but you get to deal with draconian rules that the company forces upon you and entitled customers who think you spit in their food.

    Cons

    Ridiculous rules and policies, like no sitting down even if you are eating. I often worked 14 hours shifts where I was not allowed to sit down, even to eat my staff meal. You get a discount on food, but not on their overpriced beer. Seriously, $6.50 for a pint of craft beer that you can get across at another bar for half the price. You are not paid a check, you are given a bank card that they put money on that charges you for withdrawing money. If you have less than $20 on there, too bad you can't withdraw that cash from an ATM. Only team sporting events displayed. So no boxing or MMA. Management turnover is ridiculous. I worked there for more than a year and had 3 different General Managers and so many rotating secondary managers that I stopped learning names. I saw some servers punished and suspended for a week because one drama-causing server lied to a manager. No discussion, no explanation was asked for. Just suspension. Even though I had worked my way up to trainer and bartender I was never given benefit of the doubt when it came to disputes with unruly customers.

    Advice to Management

    Stop working for a company that doesn't want to see you succeed. If business is slow, send the servers home! Quit the secret shopper program. It doesn't work. The management company has the data that proves this. I was a trainer and scored below a 90 and was told I was almost fired because of it, even though the issues with the service were not my fault. If you are a manager, get out and work for a real restaurant. You will never get promoted to receive the salary you deserve for the amount of hours you put in. You are burning out so quickly because of the amount of hours you are forced to work.

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  5. Overworked and under appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Atlanta, GA
    Former Employee - Server in Atlanta, GA

    I worked at T.MAC full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Discounts on food and honestly that's about it.

    Cons

    Management is not well liked and the turnover rate is horrible. People were quitting all the time because no one wanted to be there. This was my second job and while I told them I only wanted to work about 20 hours a week I was constantly working overtime. Side work is out of control and on top of that there are no bussers and it is tray service so you are completely exhausted by the time you leave (which will probably be at 2 or 3am). There is no respect between waiters and management.

    Advice to Management

    Get some new general managers. They are not well liked in my area and are very condescending.

  6. It's a restaurant job. The managers were pretty bad and the pay is lousy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Charlotte, NC
    Former Employee - Server in Charlotte, NC

    I worked at T.MAC

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Bar environment, the managers are often lax in watching what anyone is doing. There really weren't a lot of pros to be honest.

    Cons

    Slow/poor food service from kitchen gets into your pocket because of poor tips. Managers are lousy and often pick favorites (i.e. female employees). Drunken patrons. The manager actually altered peoples hours and got fired by corporate because of it.

    Advice to Management

    Get your house in order or this franchise will be sinking faster than the titanic. I worked at the Charlotte, NC locations.

  7. Unappreciated and Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.MAC

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good, quick money. Great if you like a fast paced environment.

    Cons

    Management treats you like you are stupid and incompetent.

  8. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Alpharetta, GA
    Former Employee - Assistant Manager in Alpharetta, GA

    I worked at T.MAC full-time (less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good bennies good pay great beer's comp card employee meals pay check

    Cons

    Work you like a dog no Support
    80/90 hours a week managers cuss u like a sailor bad bad

    Advice to Management

    Get real with proper support and work hours

  9. Very fun place to work!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.MAC

    Pros

    Great menu, friendly coworkers and great atmosphere

    Cons

    Management needs to stay consistent. Kitchen was horrible.

    Advice to Management

    Stay consistent

  10. Rough hours inconsistent mgmt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at T.MAC

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Cool people paychecks never bounce

    Cons

    Keep adding to things to workload....don't feel like handing out raises

  11. Lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA

    I have been working at T.MAC full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some of the staff is great to work with. Look out for each other and really care about their jobs.

    Cons

    Some of the staff is only in it for themselves. Just their for a paycheck and do the bare minimum.

    Advice to Management

    More relevant support from above.

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