T.MAC Reviews

Updated March 29, 2015
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2.3
55 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Bob Campbell
21 Ratings

Pros
  • Tons of beer and surprisingly good food, plus half off on meals (in 5 reviews)

  • Also I have gained alot of beer knowledge and appreciation for it that I wouldn't have otherwise gotten (in 4 reviews)

Cons
  • Long hours, not the most distinguished work out there (in 10 reviews)

  • Yes, I said you get NO breaks on doubles on football days (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. Fun experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.MAC

    Pros

    Good money, work with your schedule/flexible

    Cons

    Turn over-rate, can be long hours

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Communication is a must!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at T.MAC part-time (less than a year)

    Pros

    Great people to work with, good menu, good tips

    Cons

    Communication between management and staff is very weak at times or inconsistent. There is no life work balance at all, I applied for part time and ended up work over 44 hours a week.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. One of the worst franchise restaurants to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Duluth, GA
    Former Employee - Server in Duluth, GA

    I worked at T.MAC full-time (more than a year)

    Pros

    An always changing cast of characters to work with. It's working in a sitcom, but you get to deal with draconian rules that the company forces upon you and entitled customers who think you spit in their food.

    Cons

    Ridiculous rules and policies, like no sitting down even if you are eating. I often worked 14 hours shifts where I was not allowed to sit down, even to eat my staff meal. You get a discount on food, but not on their overpriced beer. Seriously, $6.50 for a pint of craft beer that you can get across at another bar for half the price. You are not paid a check, you are given a bank card that they put money on that charges you for withdrawing money. If you have less than $20 on there, too bad you can't withdraw that cash from an ATM. Only team sporting events displayed. So no boxing or MMA. Management turnover is ridiculous. I worked there for more than a year and had 3 different General Managers and so many rotating secondary managers that I stopped learning names. I saw some servers punished and suspended for a week because one drama-causing server lied to a manager. No discussion, no explanation was asked for. Just suspension. Even though I had worked my way up to trainer and bartender I was never given benefit of the doubt when it came to disputes with unruly customers.

    Advice to ManagementAdvice

    Stop working for a company that doesn't want to see you succeed. If business is slow, send the servers home! Quit the secret shopper program. It doesn't work. The management company has the data that proves this. I was a trainer and scored below a 90 and was told I was almost fired because of it, even though the issues with the service were not my fault. If you are a manager, get out and work for a real restaurant. You will never get promoted to receive the salary you deserve for the amount of hours you put in. You are burning out so quickly because of the amount of hours you are forced to work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. It's a restaurant job. The managers were pretty bad and the pay is lousy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Charlotte, NC
    Former Employee - Server in Charlotte, NC

    I worked at T.MAC

    Pros

    Bar environment, the managers are often lax in watching what anyone is doing. There really weren't a lot of pros to be honest.

    Cons

    Slow/poor food service from kitchen gets into your pocket because of poor tips. Managers are lousy and often pick favorites (i.e. female employees). Drunken patrons. The manager actually altered peoples hours and got fired by corporate because of it.

    Advice to ManagementAdvice

    Get your house in order or this franchise will be sinking faster than the titanic. I worked at the Charlotte, NC locations.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Unappreciated and Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.MAC

    Pros

    Good, quick money. Great if you like a fast paced environment.

    Cons

    Management treats you like you are stupid and incompetent.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Alpharetta, GA
    Former Employee - Assistant Manager in Alpharetta, GA

    I worked at T.MAC full-time (less than a year)

    Pros

    Good bennies good pay great beer's comp card employee meals pay check

    Cons

    Work you like a dog no Support
    80/90 hours a week managers cuss u like a sailor bad bad

    Advice to ManagementAdvice

    Get real with proper support and work hours

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. Very fun place to work!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.MAC

    Pros

    Great menu, friendly coworkers and great atmosphere

    Cons

    Management needs to stay consistent. Kitchen was horrible.

    Advice to ManagementAdvice

    Stay consistent

  9. Rough hours inconsistent mgmt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at T.MAC

    Pros

    Cool people paychecks never bounce

    Cons

    Keep adding to things to workload....don't feel like handing out raises

    Recommends
    Neutral Outlook
    Approves of CEO
  10. Lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA

    I have been working at T.MAC full-time

    Pros

    Some of the staff is great to work with. Look out for each other and really care about their jobs.

    Cons

    Some of the staff is only in it for themselves. Just their for a paycheck and do the bare minimum.

    Advice to ManagementAdvice

    More relevant support from above.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Horrible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA

    I worked at T.MAC full-time (more than 3 years)

    Pros

    The only pro to this organization is the pay scale is good. Nothing else positive could be said about them.

    Cons

    What's to say? You are ran like your a number. The company cares nothing about there people and only there bottom line. They expect miracles with minimal staffing allowances. I often wonder if any of the senior management worked in operations because what they expect is not obtainable. Long hours, late nights, no training. If you don't know how to do something or need help you better figure it out on your own. Otherwise you are screwed. No support from the support center. If you send an email and ask for help you will be lucky to get a response. Horrible horrible
    Horrible place!!

    Advice to ManagementAdvice

    Invest in your people skills.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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