T-Mobile Reviews

Current Employee – been working at T-Mobile full-time for more than a year

Pros – T-Mobile offers great benefits (discounted phone, health, dental, vision) and has an easy-going culture around the office. Individuals collaborate well and there is no sense of competition among fellow employees.

Cons – Benefits have declined as they are reducing expenses. Opportunities for advancement have shrunk as recent layoffs have trimmed the ranks of middle management.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for more than 10 years

Pros – Values, work life balance, opportunity to grow and free lance.

Cons – Struggles to compete with ATT and Verizon have impacted compensation over the last several years.

Advice to Senior Management – Remain transparent and don't be afraid to make bold moves to shake up the market.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for more than 3 years

Pros – the pay and the overtime and time off benefits are amazing plus $10 a month phone service

Cons – shift bidding, no contracts, and you have to sell on every call

Advice to Senior Management – be more professional

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for more than 8 years

Pros – Great pay, excellent benefits, many different schedules available to help balance home and work life

Cons – Layoffs have been happening lately to streamline business due to the impending merger with metro pcs

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for more than a year

Pros – Benfets; Pay; People; Management is well trained

Cons – Customer reaction to offers by employees

Advice to Senior Management – Good job with everything

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile part-time for more than 7 years

Pros – Worked with T-mobile for 5 years and there are many others who stayed with the comapny for even longer. They provide good pay for the position, a fair commission structure, lots of support from management, and a GREAT work life balance. There is TONS of PTO time available and it was not uncommon to see reps take vacation for 3 weeks or a month at a time, plus they supplement your commission while you're on vacation. In the stores where I worked, the competition among reps was alway friendly and there was no stealing customers from each other, but I've heard of that happening at other locations. If you work hard, you will be promoted. They offer good service and fair pricing to customers (comparatively) so the products are not hard to sell at all. Overall, great company, they truly live their corporate vales. "I am T-mobile, count on me"

Cons – The wireles industry changes very frequesntly, so there will ALWAYS be new phones, new services, new plans and new everything to keep up with. Also, there is always the chance that you'll get a bad manager, or greedy co-workers who steal your sales, but in general my personal experience was very good. They have a "black-out" period around the holidays where no one can take vacation...but my birthday falls during this period and I was always able to take a birthday vacation, but that's because my managers were all really cool.

Advice to Senior Management – Keep up the great work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile

Pros – T-Mobile is still a great place to work. They treat their employees well and have excellent benefits. Their technology is cutting edge and if all goes well with the Metro PCS merger T-Mobile should be headed in the right direction

Cons – The arrival of a new CEO has brought major cost cutting and the total elimination of groups that still provide vital roles. If the lay-offs continue they run the risk of losing too much talent and tenured employees.

Advice to Senior Management – Everyone knows the cost cutting needed to happen but a goodwill gesture to the employees that are still here would go a long way. Moral is on the verge of crashing hard. Don’t ruin the company for the sake of a few cents added to the IPO

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for more than a year

Pros – Incredibly passionate People with strong core values, which creates a culture of high energy enabled employees driving solutions and initiatives to great results.

Cons – Operating in a fluctuating business model contributed to unknown sources of mergers/acquisitions- change management skills a must.

Advice to Senior Management – more transparency; do not forget people that got company to place it is at

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for more than a year

Pros – Decent pay, Bonus structure, Fun place to work

Cons – Hours, expectations of job for the money

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at T-Mobile full-time for more than 3 years

Pros – Pay is decent. Variety of schedules.

Cons – Business model changes too often and too drastic. Very little room for advancement and the advancement is very minimal. They education assistant is very limited and employers make it difficult to take advantage of the benefit.

Advice to Senior Management – Management need to have more input by employees as to how to increase customer service. Be honest about advancement opportunities.

Yes, I would recommend this company to a friend