T-Mobile Reviews

Former Employee – worked at T-Mobile full-time for less than a year

Pros – Benefits and pay are among the best. They do like to recognize the good works of the employees.

Cons – They pride themselves on being feedback oriented but its just drowning you in information. All of it has to be implemented after its been given. Too hands on for me at times.

Advice to Senior Management – Sometimes feedback can be overwhelming when its coming from so many sources. Also a lot of contractions occurred.

Yes, I would recommend this company to a friend

Former Employee – worked at T-Mobile full-time for more than 7 years

Pros – good health benefits and 401k match

Cons – constantly shifting metrics were some realistic others were not

Advice to Senior Management – be consistant across the board every coach I had ,had different ideas what great customer service meant

Yes, I would recommend this company to a friend

Former Employee – worked at T-Mobile full-time

Pros – The people - everyone is passionate about what they're doing. As a result it was always a great place to go to work.

Cons – From a lower employee point of view, it always seemed like there were a lot of little things that could have been done to keep jobs at home. Particularly those that were directly customer impacting.

Advice to Senior Management – If you nurture your employees' passions, you will grow a fantastic company.

– I'm not optimistic about the outlook for this company

Current Employee – been working at T-Mobile

Pros – Good Benefits , Good work culture , Work life balance

Cons – Benefits are going away. Salary is not good

Yes, I would recommend this company to a friend

Former Employee – worked at T-Mobile part-time for more than a year

Pros – Amazing pay with commissions! Easily able to make $20/hr with minimal effort.

Cons – Bad management, promises never kept.

Advice to Senior Management – If you say something-do it!

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for more than 8 years

Pros – Great pay, excellent benefits, many different schedules available to help balance home and work life

Cons – Layoffs have been happening lately to streamline business due to the impending merger with metro pcs

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for more than a year

Pros – Benfets; Pay; People; Management is well trained

Cons – Customer reaction to offers by employees

Advice to Senior Management – Good job with everything

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile part-time for more than 7 years

Pros – Worked with T-mobile for 5 years and there are many others who stayed with the comapny for even longer. They provide good pay for the position, a fair commission structure, lots of support from management, and a GREAT work life balance. There is TONS of PTO time available and it was not uncommon to see reps take vacation for 3 weeks or a month at a time, plus they supplement your commission while you're on vacation. In the stores where I worked, the competition among reps was alway friendly and there was no stealing customers from each other, but I've heard of that happening at other locations. If you work hard, you will be promoted. They offer good service and fair pricing to customers (comparatively) so the products are not hard to sell at all. Overall, great company, they truly live their corporate vales. "I am T-mobile, count on me"

Cons – The wireles industry changes very frequesntly, so there will ALWAYS be new phones, new services, new plans and new everything to keep up with. Also, there is always the chance that you'll get a bad manager, or greedy co-workers who steal your sales, but in general my personal experience was very good. They have a "black-out" period around the holidays where no one can take vacation...but my birthday falls during this period and I was always able to take a birthday vacation, but that's because my managers were all really cool.

Advice to Senior Management – Keep up the great work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile

Pros – T-Mobile is still a great place to work. They treat their employees well and have excellent benefits. Their technology is cutting edge and if all goes well with the Metro PCS merger T-Mobile should be headed in the right direction

Cons – The arrival of a new CEO has brought major cost cutting and the total elimination of groups that still provide vital roles. If the lay-offs continue they run the risk of losing too much talent and tenured employees.

Advice to Senior Management – Everyone knows the cost cutting needed to happen but a goodwill gesture to the employees that are still here would go a long way. Moral is on the verge of crashing hard. Don’t ruin the company for the sake of a few cents added to the IPO

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile full-time for more than a year

Pros – Incredibly passionate People with strong core values, which creates a culture of high energy enabled employees driving solutions and initiatives to great results.

Cons – Operating in a fluctuating business model contributed to unknown sources of mergers/acquisitions- change management skills a must.

Advice to Senior Management – more transparency; do not forget people that got company to place it is at

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company