T-Mobile
3.3 of 5 1,846 reviews
www.tmobile.jobs Bellevue, WA 5000+ Employees

T-Mobile Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.3 1,846 reviews

                             

82% Approve of the CEO

T-Mobile CEO John Legere

John Legere

(492 ratings)

69% of employees recommend this company to a friend
1,846 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "A pretty good work life balance and a comfortable place to work"
    in 93 reviews
  • "Great benefits, nice people and most of the team leaders are fun to work with"
    in 258 reviews
Cons:
  • "Work life balance can be difficult as a leader/ coach"
    in 45 reviews
  • "In the last few years all levels of upper management have changed"
    in 78 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Loyal Employee for 10 years

Senior Manager Customer Experience (Former Employee)
Bellevue, WA

I worked at T-Mobile full-time for more than 8 years

ProsT-Mobile employees incredible people - you'll work with intelligent, capable people who are all seeking a common goal.

ConsLike any large company, change is constant- which includes the work you do, the team your on and who you work for. This can be a big distraction of accomplishing goals

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good Company with Great Beni's

Customer Service Representative (Former Employee)
Oakland, ME

I worked at T-Mobile full-time for more than 3 years

ProsGreat Pay, 4 paid weeks off a year to start, good phone plan, great co workers

ConsThe customers can be brutal

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Strong culture and great people, but constant change and constant upheaval.

Director (Former Employee)

I worked at T-Mobile full-time for more than 8 years

ProsStrong embedded values. Strong compensation opportunity. Vertical & horizontal growth opportunities. Strong up-and-comer company that is changing the wireless landscape.

ConsConstant change means priorities are constantly shifting. Major org restructures every 18 months over last 10 years. Leadership can't decide if they want a Centralized or Decentralized field structure, so have simply swung the pendulum every few years.

Advice to Senior ManagementDon't forget what separates great companies from the rest - the quality of the people. Budget tightening over the last few years has led to some impacts to benefits, work environment, etc. Will need to ensure that attention is paid to the culture/environment/benefits areas to ensure a healthy & happy talent pool.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Best job ive had thus far

Anonymous Employee (Current Employee)

I have been working at T-Mobile

ProsPart time- but commission makes up for part-time hours

Conson slow months its hard to make commission

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  • Culture & Values
         
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Great pay, Great environment, Fun work

District Manager (Current Employee)
Chicago, IL

I have been working at T-Mobile full-time for more than 8 years

ProsThe pay and benefits are excellent and the career path opportunities are abundant.

ConsThe culture is set up to be fantastic but is not translated well by VPs and Directors

Advice to Senior Managementlisten to the frontline more closely and only do things that make sense and make money. too much busy work that doesn't add value.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great company but very bad store manager

Retail Sales Consultant (Former Employee)
Rolling Meadows, IL

I worked at T-Mobile part-time for less than a year

ProsGood work life balance and good service and prices

ConsNot as much pay as others in the wireless industry

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Disapproves of CEO

 

Depending on group, amazing place to work

Engineer (Former Employee)

I worked at T-Mobile full-time

Pros- People are awesome.
- Work life balance flawless.
- Flexible hours.
- Fun projects - depending on group.

Cons- Politics galore.
- Meeting insanity.
- Limited career growth.
- Blue chip mayhem
- Vendor heavy

Advice to Senior ManagementTrust and listen to your employees so that they can help you succeed.

Yes, I would recommend this company to a friend

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Great, fast paced company.

Anonymous Employee (Former Employee)

I worked at T-Mobile full-time for more than a year

ProsLot's to do, great opportunities.

ConsLow pay, high stress environment.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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T-mobile

Anonymous Employee (Current Employee)

I have been working at T-Mobile

ProsGood pay. Good insurance. Education reimbursement

ConsHight stress environment with Customers and bosses

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  • Comp & Benefits
         
  • Career Opportunities
         

 

Fun people, unsupported environment

Anonymous Employee (Former Employee)

I worked at T-Mobile

ProsCoworkers are fun
Part time with benefits
Ever changing

ConsUpper management doesn't provide support for problems
No real training
compensation plan declining slowly

Advice to Senior ManagementLet your front line employees feel valued and supported.

No, I would not recommend this company to a friend

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