Glassdoor is your free inside look at T-Mobile reviews and ratings — including employee satisfaction and approval rating for T-Mobile CEO John Legere. All 1,349 reviews posted anonymously by T-Mobile employees.
77% of the CEO
John Legere
Former Employee – worked at T-Mobile full-time for less than a year
Pros – -good benefits
-good healthcare
-nice bosses and coworkers
-awesome incentives/bonuses
Cons – -pretty competitive
-the job can be kind of stressful a lot of the time
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-16 08:18 PDT
Current Employee – been working at T-Mobile part-time for more than a year
Pros – Great benefits, much room to grow.
Cons – Slower stores make less commission.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-17 15:35 PDT
Current Employee – been working at T-Mobile full-time for more than a year
Pros – leading edge technology telephone company for technology and customer innovations
Cons – Merger brings uneasiness and can lead to low energy employees
Advice to Senior Management – -Communicate directly to employees on key issues
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-14 22:32 PDT
Current Employee – been working at T-Mobile
Pros – Work life balance. Laid back atmosphere, great benefits, good pay, and you make what you put into it.
Cons – Sometimes hard to move up, making quotas can be stressful.
Advice to Senior Management – Dont play politics.
2013-04-15 00:05 PDT
Former Employee – worked at T-Mobile
Pros – Loved helping customers.
Learning new technology.
Cons – When it was busy customers would feel rushed and not ask as many questions about products as they would have liked.
2013-04-10 15:12 PDT
Former Employee – worked at T-Mobile full-time for more than 10 years
Pros – Great pay and benefits. Great culture. Awesome company values. If my position wasn't eliminated due to outsourcing, I would have never left.
Cons – I do not have any major Cons for T-Mobile as a company. Most of my issues were with individual people only, but not as the company as a whole.
Advice to Senior Management – Don't just speak company values, live them by example. Some of the management in the location I was employed behaved as if the rules did not apply to them.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-11 13:32 PDT
Current Employee – been working at T-Mobile full-time for more than 7 years
Pros – Values and results driven culture, outstanding people, high level of work ethic expectations, camaraderie and challenging work environment.
Cons – Resource constrained, volume of work to employee ratio,challenges with management delegation due to lack of resources, lack of sufficient growth opportunities at times and not sufficient time spent on planning.
Advice to Senior Management – More planning, consolidation of tools and more emphasis on attaining more robust and better integrated reporting tools/systems. In order to live and breathe in a culture where reduction of costs is more important than ever more emphasis needs to be put on our data sources, data and reporting systems so we can strategically manage spend.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-12 10:48 PDT
Current Employee – been working at T-Mobile full-time
Pros – Turn around company with advancement for those with drive!
Cons – Still too many slow to act old guard leadership!
Stop holding progress back and get on or off the pot!
Advice to Senior Management – John you are just what we need can you please continue to shake this place up? We still have a few bad apples damaging the pie!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-12 21:21 PDT
Former Employee – worked at T-Mobile full-time for more than 8 years
Pros – Great benefits, Good pay, Team atmosphere
Cons – Company often lacks long term direction
Advice to Senior Management – Manage to more than just quarterly profits
Yes, I would recommend this company to a friend
2013-04-07 16:46 PDT
Former Employee – worked at T-Mobile full-time for more than 7 years
Pros – T Mobile has a great work environment, flexibility and has a passion for the employees. The company strives to improve employee satisfaction.
Cons – Poor management and lack of check on some poor managers in the work force. Some managers work their way up purely on the basis of connections without much on their resume.
Advice to Senior Management – Need to have some check on managers in engineering.
Yes, I would recommend this company to a friend
2013-04-07 18:11 PDT
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Be part of an award-winning, forward-thinking, and innovative organization. There is a reason why over 41,000 intelligent and driven individuals have made T-Mobile their employer of choice. It is the desire to work… — Full Overview
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