T-Mobile

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T-Mobile Reviews in New York City, NY

Updated January 26, 2015
Updated January 26, 2015
2,527 Reviews
3.7
2,527 Reviews
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T-Mobile CEO John Legere
John Legere
938 Ratings

Review Highlights

Pros
  • Very relaxed and laid back company to work at so there is a great work-life balance (in 117 reviews)

  • The company over all treats their employees very well with great benefits even at a part time level (in 319 reviews)


Cons
  • work/life balance in my role is hard because of the region I support (in 64 reviews)

  • Unrealistic expectations and lots of unnecessary tasks requested by upper management (in 98 reviews)

More Highlights

123 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Woodbridge, NJ
    Current Employee - Sales Representative in Woodbridge, NJ

    I have been working at T-Mobile

    Pros

    for a part time job they pay great if you are in a busy location

    Cons

    they need to monitor management closely

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Upcoming Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Sales Intern in New York, NY
    Current Employee - Corporate Sales Intern in New York, NY

    I have been working at T-Mobile

    Pros

    Great upper management, good pay, great culture, great perks, good work-life balance

    Cons

    Uneven lead distribution, bad time-off policies, commission could be better, training needs improvement

    Advice to ManagementAdvice

    Give more even distribution of evens

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    The amped, positive energy and messages provided by senior leadership rarely make it to the bottom.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Account Manager in New York, NY
    Current Employee - Small Business Account Manager in New York, NY

    I have been working at T-Mobile full-time (more than a year)

    Pros

    - Solid benefits
    - Growing company
    - Stress not terribly high

    Cons

    - Terrible back-end processes
    - Rarely on the same page as other departments
    - After you sell, the problems begin (and you have to take care of them)

    Advice to ManagementAdvice

    Upper management - keep the positive messages going and helping give us ammo to sell (industry firsts, winning "tech company of the year"). Also listen to the field and pay attention to system wide issues slowing everything down.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Retail sales leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Leader in New York, NY
    Current Employee - Retail Sales Leader in New York, NY

    I have been working at T-Mobile

    Pros

    Great company, has a large upside, company is growing rapidly. Benefits are good. Has a lot of potential for growth.

    Cons

    Retail sales is hard. Costumer service is the number 1 goal in the company mind.

    Advice to ManagementAdvice

    Keep open lines of communications always open.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Easy to apply and fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Bronx, NY
    Current Employee - Retail Sales Associate in Bronx, NY

    I have been working at T-Mobile

    Pros

    Easy to apply and it has its benefit

    Cons

    Takes a while to take the test

    Recommends
    Approves of CEO
  7.  

    It all depends which manager you work for.......!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Engineer in Edison, NJ
    Former Employee - Senior Engineer in Edison, NJ

    I worked at T-Mobile full-time (more than 8 years)

    Pros

    A company with good benefits and a place to grow if you know the right people.

    Cons

    A lot of politics and circles of people who you need to be in or you are out.

    Advice to ManagementAdvice

    There needs to be more of hands on approach on the Sr. Managers to ensure they are doing their jobs right and also hire the right person for the job.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Getting a job with T mobile!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department of Sanitation in New York, NY
    Current Employee - Department of Sanitation in New York, NY

    I have been working at T-Mobile full-time (more than a year)

    Pros

    Like Accessories, a job, career advancement. Knowing what you want out of life

    Cons

    Accessories, knowing what you want. Showing up on time. And having Good time management

    Advice to ManagementAdvice

    Hire people who like the stuff, selling form your establishment

  9.  

    Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative in Hicksville, NY
    Former Employee - Retail Sales Representative in Hicksville, NY

    I worked at T-Mobile

    Pros

    Flexible hours, Great benefits for part time employees

    Cons

    The customers can be extremely rude

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative in Woodbridge, NJ
    Former Employee - Retail Sales Representative in Woodbridge, NJ

    I worked at T-Mobile

    Pros

    great pay, access to new tecnolgoies

    Cons

    unsteady management, weird ways of finding loopholes to not pay employees for tuition reimbursement

    Advice to ManagementAdvice

    take a management class

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    very friendly atmosphere enviromet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager in Somerset, NJ
    Current Employee - Retail Store Manager in Somerset, NJ

    I have been working at T-Mobile full-time (more than 5 years)

    Pros

    you can easily move up in the company

    Cons

    making sure to do your job

    Advice to ManagementAdvice

    make sure to treat the employee with more care

    Recommends
    Neutral Outlook
    Approves of CEO

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