T-Mobile Reviews

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3.9
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Recommend to a friend
Approve of CEO
T-Mobile CEO John Legere
John Legere
1 Rating

Pros
  • Work life balance could be a challenge at times when running IT operations for such a large organization but management is very accommodating (in 117 reviews)

  • T-Mobile also provides a really great benefits package (in 319 reviews)

Cons
  • Work-life balance is not always observed at higher levels (in 64 reviews)

  • Upper management doesn't provide support for problems (in 98 reviews)

More Pros and Cons

12 Employee Reviews

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  1. Overall it was good but there was a big problem with being an old boys club. which makes it hard for promotion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Parsippany, NJ
    Current Employee - Business Development Manager in Parsippany, NJ

    I have been working at T-Mobile full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    TMobile compensation is top notch. T mobile does offer great benefits and outstanding opportunities as its a growing company.

    Cons

    The network needs improvement and selling Tmobile can be a challenge. Its truly a numbers game you need to work twice as hard to sell it. There is no training!!! Literally you have to learn as you go. Management often has a disconnect with the field employees. They also don't have key products you need to outpace your competition and you must be very creative to win accounts b2b indirect is the key to your success in mid market.

    Advice to Management

    There is no training to employees and support is limited.


  2. Enjoyed the T-Mobile family. Most employees was professional and laid back.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Circuit Designer in Parsippany, NJ
    Former Contractor - Circuit Designer in Parsippany, NJ

    I worked at T-Mobile as a contractor (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    No limit on working as a contractor

    Cons

    Unable to work remote as a contractor

    Advice to Management

    None


  3. Good Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Parsippany, NJ
    Former Employee - Systems Administrator in Parsippany, NJ

    I worked at T-Mobile full-time (More than 5 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Work/Life balance Training opportunities Work with latest technology Great co-workers

    Cons

    Constant change in management leaves employees in a state where they have to start their relationship with the new manager all over again.

    Advice to Management

    Upper management should exercise skip managment so employees can speak to them directly. This will provide them with a better understanding whether there's room for improvement in a certain dept. and will also keep middle management in check.


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  5. Good company but get ready to move around often

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Parsippany, NJ
    Former Employee - Project Manager in Parsippany, NJ

    I worked at T-Mobile full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Benefits, some really smart people, opportunity for advancement, they understand the importance of work life balance.

    Cons

    To really move up in the company you'll need to move around the country and in to other departments. If you think you can stay in one department and move up...forget it!!!


  6. Great place to grow your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior RF Engineer in Parsippany, NJ
    Former Employee - Senior RF Engineer in Parsippany, NJ

    I worked at T-Mobile full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fast paced, entrepreneurial environment and lots of growth opportunities.

    Cons

    Too many middle managers which needs to be addressed


  7. Helpful (2)

    Excellent benefits though workers treated as numbers not people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Parsippany, NJ
    Former Employee - Operations Analyst in Parsippany, NJ

    I worked at T-Mobile full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    benefits are excellent co-workers are amazing phone discounts

    Cons

    you are treated as a number,

    Advice to Management

    become more persornable and understandable of situations employees may have


  8. Best Place to Peform, Work & Grow

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Technician in Parsippany, NJ
    Current Employee - Network Technician in Parsippany, NJ

    I have been working at T-Mobile

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Competitive pay, great benefits, great company perks & performance bonuses, terrific co-workers (feels like family), home away from home.

    Cons

    Company grew, some perks went by-by. More and more work gets piled on, but head count stays the same.

    Advice to Management

    Senior Mgmt must do a better job communicating with employees. They should stretch their employees so thin, that the work gets overwhelming.


  9. Helpful (1)

    Generally unpleasant

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lease Consultant in Parsippany, NJ
    Former Employee - Lease Consultant in Parsippany, NJ

    I worked at T-Mobile

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexible and unorganized - good for someone very young - RF team had good morale and was very helpful. Other organizational groups very uncoordinated and unhelpful.

    Cons

    Corrupt management w/o very good training and subject to strict and variable budgets. All in all unpredictable and subject to quick changes and some mean managers.

    Advice to Management

    Management should review fairness and regular employment law practices. There was gender inequalities and favoritism running amok. The place needs help.


  10. Place to Work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RF Engineer in Parsippany, NJ
    Current Employee - RF Engineer in Parsippany, NJ

    I have been working at T-Mobile

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good place to work, benefits are very good as compared to other wireless competitiors. Also, good room to grow, management encourages career growth.

    Cons

    Need to lead the wireless market in the United States. Always behind Verizon and AT&T in various aspects. Hopefully the new management would change this trend and make T-Mobile USA teh number 1 carrier in the United States.

    Advice to Management

    Management should try and push this company to #1 in the wireless industry. I know it is tough, but we need to start to make some head way which I do not see.


  11. Sr. RF Engineer - T-Mobile

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior RF Engineer in Parsippany, NJ
    Former Employee - Senior RF Engineer in Parsippany, NJ

    I worked at T-Mobile

    No opinion of CEO
    No opinion of CEO

    Pros

    They take care of their employees. Offer much better salaries than other telcos and will generally provide a lot of opportunities for internal promotions.

    Cons

    Too many cliques and high on politics. If you're a foreign worker, forget bout the green card. T-Mobile is easily the worst when it comes to that and many a brilliant employee has left the company frustrated.

    Advice to Management

    Better feedback, more prompt feedback is required. More importantly though, T-Mobile is full of a very thick layer of incompetent middle managers promoted from within who are basically overhead.



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