T-Mobile

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T-Mobile Reviews

Updated Jul 29, 2014
All Employees Current Employees Only

3.4 2,074 reviews

84% Approve of the CEO

T-Mobile CEO John Legere

John Legere

(648 ratings)

70% of employees recommend this company to a friend

Review Highlights

Pros
  • A pretty good work life balance and a comfortable place to work (in 101 reviews)

  • Great benefits opportunity to grow and make alot of money in commission in the right store (in 282 reviews)


Cons
  • I work on-call shifts, so I wish there was a more creative way to handle work/life balance (in 53 reviews)

  • Upper management motivation techniques are terrible in some areas (in 85 reviews)

More Highlights
2,074 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

    1 person found this helpful  

    A good place to work

    IT Manager (Current Employee)

    ProsAs a manager, I was drawn to the culture of putting the front-line employees first in our priorities. Teamwork and accountability was emphasized in a positive way. The call centers had good food and entertainment available for employees to enjoy when on their breaks.

    ConsA trend towards bottom line at the cost of some of the core values.

    Advice to Senior ManagementRemember and revisit what made T-Mobile great in the beginning.

    Yes, I would recommend this company to a friend

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    Ever changing and exciting

    Anonymous Employee (Current Employee)

    ProsYou never get bored. There are always changes.

    ConsFocus on too many things

    Advice to Senior ManagementStreamline better

    Yes, I would recommend this company to a friend

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    Great place

    Sales Development Representative (Former Employee) Washington, DC

    ProsAwesome pay great benefits and really cool products you felt like the company really wanted the best for you

    Consalways changing, bad management, poor facilities, and it took a long time to get things done

    Advice to Senior Managementget back to field

    Yes, I would recommend this company to a friend

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    • Culture & Values
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    Great benefits, and pto

    Anonymous Employee (Current Employee)

    ProsFlexible scheduling, health benefits and fsa. 401k and pto.

    ConsHour cuts, over staffing.

    Advice to Senior ManagementDon't hire more than your payroll allows.

    Yes, I would recommend this company to a friend

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    T-Mobile offered a friendly atmosphere (aside from the occasional customer).

    Anonymous Employee (Former Employee) Columbia, MD

    ProsThe pay, benefits, and the people make it a pleasurable experience. They play music at work so it helps the day go by.

    ConsIt is stressful to meet your monthly goals, but your managers will be very helpful. At times you will get customers who disrespect you or try to yell at you.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great company - Great benefits!

    Tier III PDA Tech Representative (Former Employee) Allentown, PA

    ProsGreat company to work for. They really treat you like you matter there. Their benefits are top notch and they are good the first day you work.

    ConsOur call center was closed, so we all lost our jobs. I would have loved to have stayed with the company.

    Advice to Senior ManagementPlease be more patient with reps when policies change.

    Yes, I would recommend this company to a friend

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    It was a great learning experience as a Sales rep.

    Sales Representative (Former Employee) Lehigh Valley, PA

    ProsIt has a great working environment with very friendly management. The compensation was good as long as you are good at selling.

    ConsIf your not a people person I would not say this is a good job for you due to the fact their are a lot of times when you need to deal with people all day.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Instructional Designer

    Instructional Designer (Current Employee) Bellevue, WA

    ProsThe management is committed to developing employees.
    Promising career opportunities.
    The workplace culture is fun and engaging.

    ConsCan be stressful around project deadlines and need to be flexible with working outside of normal business hours.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    great opportunity allows you to really feel like you've made it in life great place constant rewards...

    CSR2 (Former Employee) Augusta, GA

    Prosgreat pay and promotions bonuses are really good you can make more than your regular check in bonus money

    Conspromotes from within and it seems like you have to be connected to get to management

    Advice to Senior Managementstop changing your metrics so much

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    T-Mobile is the best place to perform and grow

    Customer Service Representative III (Current Employee) Augusta, GA

    ProsGreat pay and great perks

    ConsBeing on the phones all day

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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