T-Mobile Reviews

Updated March 27, 2015
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3.7
2,665 Reviews
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T-Mobile CEO John Legere
John Legere
1,021 Ratings

Pros
  • Very relaxed and laid back company to work at so there is a great work-life balance (in 117 reviews)

  • The company over all treats their employees very well with great benefits even at a part time level (in 319 reviews)

Cons
  • work/life balance in my role is hard because of the region I support (in 64 reviews)

  • Unrealistic expectations and lots of unnecessary tasks requested by upper management (in 98 reviews)

More Pros and Cons

Employee Reviews

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  1. Awesome Experience, highly recommend this company for someone who wants to start out in sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Tampa, FL
    Current Employee - Retail Sales Associate in Tampa, FL

    I have been working at T-Mobile

    Pros

    Love working for this company. Great benefits, flexible schedule.

    Cons

    Standing all day and dealing with some micromanagers. Its retail!

    Recommends
    Positive Outlook
    Approves of CEO
  2. My POV

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Positive group of co workers, fast paced, a lot of opportunity

    Cons

    Navigating through the growth pains

    Advice to ManagementAdvice

    Delegate

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great Place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile

    Pros

    Fun Fun Fun!!!! From the time you come in for the first day its high energy through the building

    Cons

    Not so nice customers sometimes but that comes with the territory.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful

    Value

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSA in Columbus, GA
    Current Employee - RSA in Columbus, GA

    I have been working at T-Mobile

    Pros

    Commission,PTO,discounted plan,winner circle, The company have a specific day they set aside for diversity within the company. Different people working together for a greater goal.

    Cons

    Changing schedule, Hourly rate but commission make up for that.

    Advice to ManagementAdvice

    Show apperication for your Team. Overall the company itself shows their apperication

    Recommends
    Positive Outlook
    Approves of CEO
  6. Ups and downs!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in El Paso, TX
    Former Employee - Retail Sales Associate in El Paso, TX

    I worked at T-Mobile part-time (more than 3 years)

    Pros

    Great pay and benefits. Flexible schedules. Nice discounts.

    Cons

    Not a fan of their management practices. Not a lot of advancement opportunity.

    Advice to ManagementAdvice

    Be more professional to your teams. Ease up on the favoritism.

    Recommends
    Neutral Outlook
  7. Community and Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Bellevue, WA
    Current Employee - Program Manager in Bellevue, WA

    I have been working at T-Mobile

    Pros

    Career Advancement is highly emphasized

    Cons

    Work life Balance and deserving promotions

    Advice to ManagementAdvice

    Additional training

    Recommends
    Positive Outlook
    Approves of CEO
  8. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile

    Pros

    They genuinely care about the employees and take their feedback into consideration when it comes to company policies. Great work environment with lots of benefits and perks.

    Cons

    None. I personally had a great time there. If i hadn't moved I would still work for them.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Relax environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Seattle, WA
    Current Employee - Senior Financial Analyst in Seattle, WA

    I have been working at T-Mobile

    Pros

    Great people to work with and a very relaxed environment

    Cons

    You need to stay there a long time to rise theough the ranks ...

    Advice to ManagementAdvice

    They need to push some groups harder...

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful

    Great company that genuinely cares about their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - T-Mobile Retail Sales Associate in Mesa, AZ
    Former Employee - T-Mobile Retail Sales Associate in Mesa, AZ

    I worked at T-Mobile part-time (more than a year)

    Pros

    Opportunity to make really great money even when only working part time. The managers I have worked with were really good about accommodating schedules for school or other jobs.

    Cons

    Extremely competitive sales quotas that are determined by using the district average as opposed to the store average, so when working at a location that has low traffic, it can be quite challenging to reach your monthly sales goals.

    Advice to ManagementAdvice

    While I was working here, I saw the company make some pretty huge changes in how the stores were managed and the direction in how we interacted with our customers. I saw the changes as being beneficial to both the employees and the customers. As for internally, it seemed the best stores had managers who provided their employees with support and were always there to help if you needed them. These managers were not the one's who micromanaged, which showed the employees that their managers had faith in their ability to do the job they were hired to do.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Pretty decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Vancouver, WA
    Former Employee - Retail Sales Associate in Vancouver, WA

    I worked at T-Mobile

    Pros

    easy going sales environment, pretty low pressure compared to other companies i worked for. I would recommend for first time sales associates to gain experience. Set schedules were very nice

    Cons

    fluctuating commission structure, company was constantly hiring outside management instead of promoting from within. overall not a bad place to work

    Advice to ManagementAdvice

    Promote from within. play more contests. listen to your employees and try to solve more issues. Also try to be more competitive with walmart and other indirect companies

    Recommends
    Positive Outlook
    Approves of CEO

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