T-Mobile

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T-Mobile Reviews

Updated March 4, 2015
Updated March 4, 2015
2,620 Reviews
3.7
2,620 Reviews
Rating Trends

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Approve of CEO
T-Mobile CEO John Legere
John Legere
994 Ratings

Review Highlights

Pros
  • Very relaxed and laid back company to work at so there is a great work-life balance (in 117 reviews)

  • The company over all treats their employees very well with great benefits even at a part time level (in 319 reviews)


Cons
  • work/life balance in my role is hard because of the region I support (in 64 reviews)

  • Unrealistic expectations and lots of unnecessary tasks requested by upper management (in 98 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    T-Mobile: A Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Bellevue, WA
    Current Employee - Program Manager in Bellevue, WA

    I have been working at T-Mobile full-time (more than 8 years)

    Pros

    Great benefits and work/life benefits! Awesome culture - the people are fun to work. The speed is fast paced.

    Cons

    Environment can be political but that is expected given any large corporation.

    Advice to ManagementAdvice

    Thinking through large org changes more before taking action.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    It changes every two years depending on if we are buying another company or being purchased

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Bellevue, WA
    Current Employee - Senior Project Manager in Bellevue, WA

    I have been working at T-Mobile full-time (more than 8 years)

    Pros

    discounted cell plan
    start up feel

    Cons

    chaotic management
    sometimes people play favorites for promotions

    Advice to ManagementAdvice

    better alignment and focus.
    care as much about employee retention as customer.

    Recommends
    Positive Outlook
  3.  

    T-Mobile store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Great work atmosphere to work

    Cons

    Long hours can be tiring

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Springfield, MO
    Former Employee - Customer Care Representative in Springfield, MO

    I worked at T-Mobile

    Pros

    great interaction with managers
    ongoing training
    amazing benefits

    Cons

    advancement protocol needs some improvement

    Advice to ManagementAdvice

    stay in touch with employees

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good experience and continuous training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Flexible hours and constructive working environment

    Cons

    High turn over and almost no raise

    Advice to ManagementAdvice

    So far so good, no complains.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    So much fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Austin, TX
    Current Employee - Retail Sales Associate in Austin, TX

    I have been working at T-Mobile

    Pros

    The commission is fantastic. Thousands of dollars can be made if you are into selling smart phones and tablets. The industry is not going anywhere.

    Cons

    Dead months. Save your good months.

    Advice to ManagementAdvice

    Get better shirts.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Best Place to Work and Earn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Offers one of the Best networks and most Cost effective Mobile connectivity in the USA, Above Average Salary with opportunity to make a lot of commission, with No Cap. Excellent Employee benefits for Medical, dental and Vacation Time

    Cons

    Outside of the HQ in Bellvue WA, there are really only sales jobs available for carrier growth. In a vitual world working for a mobility company, you would think there were other carrier opportunities outside of the HQ Market.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Company Logistics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Bellevue, WA
    Former Employee - Program Manager in Bellevue, WA

    I worked at T-Mobile

    Pros

    Good all-around atmosphere.
    Excellent benefits and health care.
    Excellent out of work benefits
    Excellent chances of promotion within the company.

    Cons

    Long hours at the office. Not so good medical benefits.
    Promotion is sub standard after two years.
    Management take a long while to recognize talent.

    Advice to ManagementAdvice

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    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    This job has completely changed my view on big companies. This one company truly cares about the hard working employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Specialist
    Current Employee - Technical Support Specialist

    I have been working at T-Mobile

    Pros

    BONUS THE PAID VACATION THE INSANE EMPLOYEE DISCOUNT THE HEALTH BENEFITS ARE SO MUCH CHEAPER THAN ANYWHERE ELSE.

    Cons

    To be honest nothing at all I feel that all employees are treated amazing

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile

    Pros

    The benefits are great. Yes you get a discount on phone plans, but also medical/dental/life/short& long-term disability. Perks and rewards with many retailers. T-Mobile has changed wireless the industry by being the first to actually listen to customers and give them what they want.

    Cons

    It is a complicated SALES position. Expectations are extremely high.

    Approves of CEO

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