T-Mobile Reviews

Updated September 18, 2014
Updated September 18, 2014
2,205 Reviews
3.6
2,205 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T-Mobile CEO John Legere
John Legere
737 Ratings

Review Highlights

Pros
  • A pretty good work life balance and a comfortable place to work (in 101 reviews)

  • Great benefits opportunity to grow and make alot of money in commission in the right store (in 282 reviews)


Cons
  • I work on-call shifts, so I wish there was a more creative way to handle work/life balance (in 53 reviews)

  • Upper management motivation techniques are terrible in some areas (in 85 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier III PDA Tech Representative  in  Frisco, TX
    Former Employee - Tier III PDA Tech Representative in Frisco, TX

    I worked at T-Mobile full-time for more than 5 years

    Pros

    Great company Love it Benefits are awesome best benefit out there

    Cons

    Love working there Best company ever I have nothing bad to say about them

    Recommends
    Approves of CEO
  2.  

    Retail Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager  in  Yonkers, NY
    Former Employee - Retail Store Manager in Yonkers, NY

    I worked at T-Mobile full-time for more than 5 years

    Pros

    Oppurtunity to advance, Fast Track avaiable, Commission multiplier for High Volume store that reach 100% store goals. Benefits, stock, 401k etc

    Cons

    Long Hours, Extreme Pressure on store related goals, Company goals and focuses constantly changing

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Lincolnwood, IL
    Former Employee - Retail Sales Associate in Lincolnwood, IL

    I worked at T-Mobile part-time for more than a year

    Pros

    Great benefits, good vibe, good people, good commissions, reasonably sales goals

    Cons

    No free weekends, company runs 24*7. There are sometimes lazy and immature people who work with you.

    Advice to ManagementAdvice

    Continue your incentives to employees, and provide more opportunities for students to continue to corporate!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company to work for....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  San Antonio, TX
    Current Employee - Retail Sales Associate in San Antonio, TX

    I have been working at T-Mobile part-time for more than a year

    Pros

    It might be the best part time job ever any student can ever get.. Great benefits and Great pay

    Cons

    A lot of management transferring between stores

    Advice to ManagementAdvice

    Keep up the good work. I'm very proud to be part of a winning team thanks to our great CEO

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative I  in  Fort Lauderdale, FL
    Former Employee - Customer Service Representative I in Fort Lauderdale, FL

    I worked at T-Mobile full-time for more than 8 years

    Pros

    Working for TMobile was a great experience and I loved the benefits.

    Cons

    I didnt like the Shift bids and the Call Center closed.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Sr. Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager  in  Bellevue, WA
    Current Employee - Senior Marketing Manager in Bellevue, WA

    I have been working at T-Mobile full-time for more than 3 years

    Pros

    Culture and company trajectory are what encourage me to come to work each day. We have fun, people around are generally supportive of each other and their accomplishments. Most importantly, the company is growing again and seemingly we continue to deliver new initiatives across many levers as needed. We are finally thinking big and you can have the confidence to cut out anything that is "too small" (and subject to being immaterial) with an honest dialogue with your leadership.

    Work-life balance is real, especially sitting in an area with some other technology companies in the likes of Amazon and Microsoft where work hours can be daunting and recognition low. And, we get paid what we are worth.

    Cons

    With a lot of great people around all at the same level it job advancement could be timely and not achievable for the majority who want to advance in title, as org is flat and turnover is low.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Jersey City, NJ
    Former Employee - Retail Sales Associate in Jersey City, NJ

    I worked at T-Mobile part-time for less than a year

    Pros

    Great pay, great benefits, good commission structure, exciting company to be a part of, one of the best paying entry level/ any level sales position.

    Cons

    None that I can really think of. Working for t mobile was a great experience, especially for young, ambitious, sales driven individuals.

    Advice to ManagementAdvice

    Cant really say that I have any advice to management. I was extremely happy working for the company at the time.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    flexible so that you are able to focus on other forms of income.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Inglewood, CA
    Current Employee - Retail Sales Associate in Inglewood, CA

    I have been working at T-Mobile part-time for less than a year

    Pros

    flexible schedule, and reasonable sales targets

    Cons

    lack of corporate structure, but developing.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile

    Pros

    Good people Great salary Great benefits.. Definitely a fun place to work. Relaxed environment. Work life balance is respected also great discounts.

    Cons

    Upward movement in your career doesn't happen often. There are many talented people who aren't being used in the right capacity because upward move me t doesn't happen. Promotions are very limited

    Advice to ManagementAdvice

    Develop a better career advancement program

  11.  

    Good Environment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile part-time for more than a year

    Pros

    - pay is good
    - benefits for part time employees
    - company is going in right direction

    Cons

    - change happens weekly or monthly
    - goals change during the month
    - store location

    Advice to ManagementAdvice

    clearer requirements from upper management should be distributed to employees looking to move up

    Recommends
    Positive Outlook
    Approves of CEO

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