T-Mobile
3.4 of 5 2,034 reviews
www.tmobile.jobs Bellevue, WA 5000+ Employees

T-Mobile Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

3.4 2,034 reviews

                             

84% Approve of the CEO

T-Mobile CEO John Legere

John Legere

(620 ratings)

70% of employees recommend this company to a friend
2,034 Employee Reviews
in

Review Highlights

Pros:
  • "A pretty good work life balance and a comfortable place to work"
    in 95 reviews
  • "Great benefits, nice people and most of the team leaders are fun to work with"
    in 270 reviews
Cons:
  • "I work on-call shifts, so I wish there was a more creative way to handle work/life balance"
    in 48 reviews
  • "Upper management motivation techniques are terrible in some areas"
    in 84 reviews
  • Show more review highlights

Reviews

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    Great Company

    Manager (Former Employee)

    ProsT-Mobile has a well-designed performance-based program.
    Benefits are good and opportunity exists to learn new technologies - this is a good place if you like cutting-edge technology.
    Mobile is the way of the future.......

    ConsLocations have closed forcing employees to relocate or look for new opportunities.
    Constant changes in corporate direction.
    The US Market is pretty much saturated with the current technology with the 4 major providers battling for customers.

    Yes, I would recommend this company to a friend

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    Very Poor Senior Leadership

    Business Development Manager (Current Employee)
    Novi, MI

    ProsSalary is Great and the opportunity to make money is there.

    ConsInventory is always low and you must sell what they have to make any commission. Sales force CRM will only allow you to discount devices so much and its never in the competitive range. Management provides no support whatsoever and are more of time thieves than motivators. There are too many reports which take up allot of time and are repetitive.

    Advice to Senior ManagementGo in with the enthusiasm you had prior to accepting the role and keep it. Do not let Executive management steer you from taking care of your consultants. Keep a team that is made up of different strengths and utilize each of their abilities to be effective.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    tmobile sales rep

    Anonymous Employee (Current Employee)

    ProsGood commission based on your skills to sell, good for college student.

    ConsHours and slower months, not a job for a person with a family.

    No, I would not recommend this company to a friend

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    Tiring

    Retention (Former Employee)
    Salem, OR

    ProsSome managers were wonderful and very fun to work with. I had some great teams that i really bonded with outside of work while other teams would ostracize you if your performance was not perfect. I learned a lot about selling and sales tactics which has helped me in other positions.

    ConsUnrealistic expectations from management. If you want to take time off it is a huge hurtle and rarely ever get it, if you have a family emergency and have to use FMLA they will do anything to fire you even if you are a top performer. The pressure to sell is very high and the environment can be so intense.

    Advice to Senior ManagementWhile the benefits are good and they do offer bonuses for performance the goals they would set were too high and the actual bonus was not that great. Some managers were awesome and would do anything to help you succeed while others were distrustful of employees and would sabotage them.

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    Great team environment with excellent benefits

    Retail Sales Associate (Former Employee)
    Santa Barbara, CA

    ProsThe pay is awesome! You are in charge of how much money you will make based on your sales. Fat commission check at the end of the month, full benefits, tuition reimbursement, 401k, and even pet insurance

    ConsToo many assistant managers in one store

    Advice to Senior ManagementContinue motivating sales reps to increase their numbers! Well done

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Program Manager

    Program Manager (Current Employee)
    Bellevue, WA

    ProsWork Life Balance
    Challenging work
    Great Management
    Good Benefits

    ConsNot a very great Pay master

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Big companies, lots of opportunities”

    Senior Field BSS Engineer (Current Employee)
    Atlanta, GA

    ProsEase of work, pay is great for college student, able to complete honor school related activities, ability to work up to 40 hours during summer and school breaks

    ConsLots of layers of management. Big company

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A growth company with great employee culture

    Anonymous Employee (Former Employee)

    ProsBig rewards and recognition for top performers

    Consnetwork perceptions and systems infrastructure

    Yes, I would recommend this company to a friend

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    It is a great company to work for. You get great benefits and money is great if you work a little hard.

    Retail Sales Associate (Current Employee)

    ProsCommission is not capped. So can maximize how much money you want. There is always many opportunity.

    ConsIt's retail. You get many customers that are hard to deal with. But that's with every job that is retail.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Challenging but Rewarding

    Business Systems Analyst (Current Employee)
    Bellevue, WA

    ProsGreat co-workers who are very smart and also helpful. Management seems to be good and supportive about helping you grow and develop. Work/Life balance and ability to WR as needed.

    ConsSometimes the size of people on a project can be daunting and overwhelming...lots of meetings....

    Advice to Senior ManagementBeing honest with your employee's goes a long way!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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