T-Mobile

  www.tmobile.jobs
  www.tmobile.jobs

T-Mobile Reviews

Updated December 17, 2014
Updated December 17, 2014
2,426 Reviews
3.7
2,426 Reviews
Rating Trends

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Approve of CEO
T-Mobile CEO John Legere
John Legere
880 Ratings

Review Highlights

Pros
  • Very relaxed and laid back company to work at so there is a great work-life balance (in 117 reviews)

  • The company over all treats their employees very well with great benefits even at a part time level (in 319 reviews)


Cons
  • work/life balance in my role is hard because of the region I support (in 64 reviews)

  • Unrealistic expectations and lots of unnecessary tasks requested by upper management (in 98 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I have worked for T-Mobile for over 4 years and love my job. It is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Leader in Merrillville, IN
    Current Employee - Retail Sales Leader in Merrillville, IN

    I have been working at T-Mobile

    Pros

    Great health benefits, 401k and many additional perks, even for part time employees. Rapidly expanding company with a lot of upward mobility.

    Cons

    Retail hours may require unstable or inconsistent schedule. Required to work some holidays.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good company with awesome benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Cleveland, OH
    Current Employee - Retail Sales Associate in Cleveland, OH

    I have been working at T-Mobile part-time (more than 5 years)

    Pros

    Easy going environment, has great insurance and perks, perfect for part time work.

    Cons

    Hard to get promoted or move up.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Retail Sales Consultant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Just got hired and so far so good. The people are great and the benefits are awesome. Great management and commission.

    Cons

    Wished the hourly pay was a little more

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    not to bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile full-time (less than an year)

    Pros

    pay and rates plans for customers

    Cons

    long hours opened a new store with new staff and had no one come train

    Advice to ManagementAdvice

    get to know your employees

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Retail Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Orlando, FL
    Current Employee - Retail Sales Associate in Orlando, FL

    I have been working at T-Mobile

    Pros

    Great health benefits and Paid Time Off/ Paid Holidays. Fun times with co-workers.

    Cons

    Same monthly goals. Management is always on your back to hit numbers and quotas.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Sales Representative

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Nice to work for, and care.

    Cons

    Goals are sometimes unreachable, sometimes

  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Specialist in Colorado Springs, CO
    Current Employee - Technical Support Specialist in Colorado Springs, CO

    I have been working at T-Mobile full-time (less than an year)

    Pros

    Great pay, benefits, and call center environment, and above average training

    Cons

    None atm, I am still in training

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Working for T-mobile has been a blessing for me, thank God.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSA in Saint Paul, MN
    Current Employee - RSA in Saint Paul, MN

    I have been working at T-Mobile part-time (less than an year)

    Pros

    Great People to work with. The company is really competitive, and laid back at the same time. I appreciate upper management, and how they have treated me since the days that I had started with the company. The pay is great, especially for someone starting and exploring their sales career. Benefits are amazing as well! You pretty much get the full package working for this company.

    Cons

    I work extensive hours at times. It isn't overtime hours, but I would like a little less hours to work especially with going to school full time, but the hours really isn't that big of a deal. Some of the friends you make in the job might be able to take a shift, other times you may get un lucky which are the cons.

    Recommends
    Positive Outlook
  10.  

    Personal experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr1 in Oakland, ME
    Former Employee - Csr1 in Oakland, ME

    I worked at T-Mobile

    Pros

    Independence Competitive pay and fun environment

    Cons

    Intensive Time Consuming and demanding

    Advice to ManagementAdvice

    Less robotic

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to work in the wireless industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative III in Augusta, GA
    Current Employee - Customer Service Representative III in Augusta, GA

    I have been working at T-Mobile full-time (more than 3 years)

    Pros

    monthly bonuses and great pay

    Cons

    somewhat stressful environment low schedule flexibility

    Advice to ManagementAdvice

    give better schedule flexibilty to employees

    Recommends
    Positive Outlook
    Approves of CEO

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