T-Mobile Reviews

Updated May 1, 2015
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Employee Reviews

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  1. Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Columbus, OH
    Former Employee - Project Manager in Columbus, OH

    I worked at T-Mobile

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company to work for

    Cons

    had no issues working wit my manager

    Advice to Management

    no advise to management all was good

  2. Helpful (2)

    A great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Houston, TX
    Current Employee - Retail Sales Associate in Houston, TX

    I have been working at T-Mobile part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, advance quickly if you work hard. John legere takes care of his employees. Who else can wear jeans and tennis shoes to work?

    Cons

    Too stressful and unrelistic goals

    Advice to Management

    Ease up a bit

  3. full time rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at T-Mobile

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Overall, good pay good people

    Cons

    Policies and procedures hard to follow

    Advice to Management

    Give more get more

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  5. Helpful (1)

    Amazing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Plenty of opportunities you can go as far as you want as long as you put the work in but very satisfying at the end of the day

    Cons

    Very competitive very stiff competition but that's because there are many quality employees in the company to push and challenge you

    Advice to Management

    Work life balance

  6. Helpful (1)

    csr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Oakland, ME
    Current Employee - Customer Service Representative in Oakland, ME

    I have been working at T-Mobile

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    High hourly pay, great benefits

    Cons

    I haven't experienced anything that would stopped me from being part of the tmobile team

    Advice to Management

    Continue the great job in growth of the company . Talk to Frontline employees about things that drive our customer loyalty

  7. Retail Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Orem, UT
    Former Employee - Anonymous Employee in Orem, UT

    I worked at T-Mobile full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun to work with people and phones. Good perks and pay when you sell well. Company has good benefits.

    T-Mobile is not the most famous carrier, but it may be the most innovative. Most the new plan ideas come from T-Mobile and are adopted by the other carriers within a year or so. T-Mobile is always fighting to be competitive, unlike the lazy giants that just advertise and expect people to worship them.

    Cons

    A lot of associates feel pressured into doing shady stuff. Nothing illegal, but perhaps not very nice. Such as selling a tablet to a rich grandma who will never ever use it ever by telling her that she'll love it and use it everyday, when everyone knows she will never use it after the first week.

    Also hard to work with people that are angry about billing or phone problems when they always think it is your fault for some reason.

    Likely have to work evenings and weekends.

    Advice to Management

    The best sellers likely have unethical practices. Nobody spikes that far out of the bell curve without being a little shady sometimes. Check on them before they make BIG problems for you.

  8. Helpful (1)

    sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good money for the work you perform.

    Cons

    You will be micro managed to death.

    Advice to Management

    Push for reasonable quotas

  9. Great sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    great benefit package as well as discount on phone plans. Also great commission based on what you sell

    Cons

    quotas and management. Sometimes unrealistic goals are set and can cause stress as well as the few difficult customers once in a blue

  10. Retail Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Miami, FL
    Current Employee - Retail Sales Associate in Miami, FL

    I have been working at T-Mobile full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company with great benefits and compensation

    Cons

    Some pointless meetings and material.

  11. Helpful (1)

    Great diverse company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Associate Manager in La Puente, CA
    Current Employee - Retail Associate Manager in La Puente, CA

    I have been working at T-Mobile full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team Cohesiveness, Team Building, Great Compensation, Great leaders

    Cons

    May take time to move up the leadership level, heavy competition

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