T-Mobile Reviews

Updated March 26, 2015
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Employee Reviews

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  1. 1 person found this helpful

    Good & Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Exciting industry. Wireless impacts everyone in the entire nation. The workers, engineers, etc are great people with good attitudes.

    Cons

    Management in my area were corrupt in the legal sense of the word. Their focus was on enhancing their positions, power or money, hiring their buddies- not on getting the project done correctly or quickly. Project Goals changed daily due to management lack of skills. You can't hit a moving target.

    Advice to ManagementAdvice

    See cons above. The managers you hire from developing countries bring their corrupt cultures with them. For instance, Rigging bids. Kickbacks. Hiring a family member with no skills and paying top salaries. Requiring hourly workers to put in 50+ hrs/week, but to report only 40, and to be paid only 40. Direct violation of US labor law. They need to be indoctrinated on the legal system here.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Good pay and lots of benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - T-Mobile Retail Sales Associate in Fort Lauderdale, FL
    Former Employee - T-Mobile Retail Sales Associate in Fort Lauderdale, FL

    I worked at T-Mobile

    Pros

    High pay if your willing to work for it. Full benefits and PTO.

    Cons

    Like all sales jobs you have a lot of pressure to perform. The company has many trainings that encourage employees to follow the company values, however, you will work in an environment that wants you to push metrics at any cost.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Voicestream / T-Mobile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ccr1 in Salem, OR
    Former Employee - Ccr1 in Salem, OR

    I worked at T-Mobile full-time (more than 5 years)

    Pros

    Good benefits great people good work amenities non management is what made this a good place to work

    Cons

    Trying to live up to some unrealistic metrics is tough but things may have changed since 2005

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    The harder you work the luckier you get!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager in Houston, TX
    Former Employee - Retail Store Manager in Houston, TX

    I worked at T-Mobile full-time (more than 5 years)

    Pros

    Great place to work and grow. I was able to reach management within 1.5 years. If you are willing to put in the time you will be rewarded. Awesome set of coworkers, some have become friends for life!

    Cons

    Quotas and Sales metrics can be stressful, but that is expected in any sales environment. Can be hard to work with new management but the company is awesome!

    Advice to ManagementAdvice

    Listen to your employees and never forget who the frontline is.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Associate Manager in Las Vegas, NV
    Current Employee - Retail Associate Manager in Las Vegas, NV

    I have been working at T-Mobile

    Pros

    Cares about their customers and employees

    Cons

    None, company is doing a great job

    Advice to ManagementAdvice

    Keep doing what you do!

    Recommends
    Positive Outlook
    Approves of CEO
  7. Pretty Good Place as far as Call Centers go.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Care Representative in Tampa, FL
    Current Employee - Financial Care Representative in Tampa, FL

    I have been working at T-Mobile full-time (less than a year)

    Pros

    A lot of support from your peers. Very relaxed environment. Very performance driven. Opportunity to receive a monthly bonus. Benefits are great!

    Cons

    All call centers are draining. Pay is ok but nothing to write home about.

    Recommends
    Positive Outlook
    Approves of CEO
  8. T-Mobile was on innovative and I enjoyed working with coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile part-time (more than 5 years)

    Pros

    The pros of working at T-Mobile was the commission the benefits and the short hours

    Cons

    I found it hard to grow with this company because they bought people they knew from the outside versus the help the internal employees

    Advice to ManagementAdvice

    Upper management she consider people inside the store that has experience and qualifications and before they hire people from the outside.

    Recommends
    Negative Outlook
  9. I Think working here is great, At my location it is soo relaxed and FUN!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Cambridge, MN
    Current Employee - Sales Associate in Cambridge, MN

    I have been working at T-Mobile part-time (more than a year)

    Pros

    Great Friends work with me, And so relaxing, and Fun all the time!

    Cons

    Nothing I can say poorly about my position

    Advice to ManagementAdvice

    Not to much

    Recommends
    Neutral Outlook
  10. Very pleasant so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSA in Dallas, TX
    Current Employee - RSA in Dallas, TX

    I have been working at T-Mobile

    Pros

    Starting pay is awesome ! Very friendly staff ! Awesome management ! PTO is very reasonable. Great health benefits and employee line discount is 75 percent in 2015

    Cons

    Money hungry employees are roaching everywhere, i just started working there im still training but from the people that ive got to shadow ive seen them push people aside or rush customers with problems on their bills or just questions about devices in general that are not looking to buy yet just inform themselves

    Advice to ManagementAdvice

    Look out for the employees who just push aside the customers who have questions or bill problems

    Recommends
    Positive Outlook
    Approves of CEO
  11. Network Support Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Support in Seattle, WA
    Current Employee - Network Support in Seattle, WA

    I have been working at T-Mobile full-time (less than a year)

    Pros

    Company benefits and culture.

    Cons

    Work schedule constantly changing. I have a hard time adjusting my schedule to accommodate the work schedule.

    Recommends
    Positive Outlook
    No opinion of CEO

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