T-Systems North America

  www.t-systemsus.com
  www.t-systemsus.com

T-Systems North America Reviews

Updated November 10, 2014
Updated November 10, 2014
45 Reviews
2.3
45 Reviews
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T-Systems North America Managing Director Heike Auerbach
Heike Auerbach
23 Ratings

Employee Reviews

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  1.  

    Decent Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Houston, TX
    Current Employee - Senior Consultant in Houston, TX

    I have been working at T-Systems North America full-time (more than 3 years)

    Pros

    Open and you get to meet top management.

    Cons

    Very partial, no respect for employees, pay is less than industry average.

    Advice to ManagementAdvice

    Please aviod beign partial especially dont conduct raffels, when you have already decided who to give the gifts for.

    Doesn't Recommend
  2.  

    accounting internship

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Intern in Chicago, IL
    Current Employee - Intern in Chicago, IL

    I have been working at T-Systems North America as an intern (less than an year)

    Pros

    i am working as intern in the accounting department. The Chicago office has a really diversified working environment. People are extremely friendly. The working hour could be flexible which means you can come in early and leave early.

    Cons

    the salary/stipend could be higher

    Recommends
  3.  

    In my two years they closed one deal and lost several existing customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Manager in Chicago, IL
    Current Employee - Solution Manager in Chicago, IL

    I have been working at T-Systems North America full-time (more than an year)

    Pros

    Good payers, 401K better than most. Good line people trying hard or scared to move on.

    Cons

    No sales pipeline, Delivery and products cuffed by Germany. They do not know how to play in North America. Cloud product is a joke... too restrictive (again Germany). Management of people a mess, HR is a disaster. I left five months ago and they still have me on their insurance plan--maybe an IRS/fraud flag or just idiots. Although against the law, they have blackballed many ex-employees from future employment. This is mostly due to improperly trained management and back channel conversations. TSNA upper management is just a Moe, Larry, and Curly front for Germany.

    Advice to ManagementAdvice

    1. Get a sales force with rolodexes. You cannot grow this business by chasing street RFPs. 2. Tell Germany if they are serious about competing in NA, it has to be loosly connected. 3.Junk the current cloud offering, NA enterprises need more flexiblity. 4. Build your Sales and Delivery organizations so that they are not single threaded. You attack deals one at a time and throw the kitchen sink at them--not a good sign of trust to your employees or your customers. IBM, HP, and even the second tier don't approach deals this way. 5. There are others but, take these to heart or shut it down.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Don't do it...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Downers Grove, IL
    Current Employee - Anonymous in Downers Grove, IL

    I have been working at T-Systems North America full-time (more than 3 years)

    Pros

    Room to move up quickly, Benefits, Flex scheduling

    Cons

    Poor Management, Unorganized HR, Rigorous & pointless processes, No promise they'll be around much longer, Low compensation, You wonder how a lot of your coworkers have a job because they don't know anything, Pick and choose which policies to enforce, No consistency,

    Advice to ManagementAdvice

    You're going to lose all your talent if you don't look in the mirror soon.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Sales

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Sales Executive
    Former Employee - Sales Executive

    I worked at T-Systems North America full-time (more than an year)

    Pros

    Part of a very large organization but US division does not seem to get the attention or resources to make them more successful

    Cons

    Very poor leadership and lack of direction. did not have processes in place to help make your job easier or successful

    Advice to ManagementAdvice

    Have a better plan and be ready to execute and treat people better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Company is good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Test Analyst
    Former Employee - Test Analyst

    I worked at T-Systems North America full-time (less than an year)

    Pros

    good working environmemnt, good location.

    Cons

    Not a very good paying company

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Decent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Systems North America as a contractor (more than an year)

    Pros

    Great colleagues and expertise. Great PTO benefits. Work from home policy is great

    Cons

    Poor Management (dishonest, scheming, overreactive)

    Advice to ManagementAdvice

    Listen to your people, stand up for your staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    How do they stay in business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Systems North America full-time

    Pros

    Great european holiday count and that is it.

    Cons

    Deceitful self absorbed folks with only one qualification for calling themselves management. They give themselves the title. You have directors who are really just worker bees - senior directors there only because of race and gender. Its really sad - this is a company which has no new wins in what almost 2 years. How can you stay in the outsourcing business when your company reputation for repeatedly not meeting contract objectives makes you a non-starter on RFPs and you lose your current clients. The german model is not adaptable for the US. There is a reason the germans lost two wars. Go to work for them if they ever hire again and find out how it is to be a loser.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Difficult times now and also ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Systems North America full-time (more than 3 years)

    Pros

    Good benefits (PTO, health care, 401k)
    Good people outside of the Regional team.

    Cons

    Company is unfortunately heavily steered by Regional and Global management team that acts very month to month and just focuses on cost reductions and due to that is in the process of destroying the local business. Local management is requested to obey or gets fired if it speaks up to Regional and Global management team (as it happened to former VP Delivery and also Management Director / CEO). Remaining local talent currently leaves company in droves. Also, local customers started to cancel contracts due to delivery issues caused by one sided cost savings measures. Future for local business success therefore looks not good.

    Advice to ManagementAdvice

    Let your local management team run the business and don't micromanagement them. Also, reconsider if you need the huge Regional management team, that costs a lot of monies but does not really provide any value to the local business (other than making unrealistic commitments to Global management team and whipping the Local management team on a monthly basis to hit their numbers).

    Furthermore, focus your actions on your local customers, figure out how to improve your processes, tools and offerings and how to retain the remaining local talent. Stop firing people (the companies knowledge) just to show short term cost reductions and profit improvements in order to please the Regional and Global management team. Rather stand up against the Regional and Global management, tell them you know how to run a business and offer them to fire you if they don't like the approach how you run your business.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Adequate place for IT work - watch the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Troy, MI
    Current Employee - Manager in Troy, MI

    I have been working at T-Systems North America full-time (more than 10 years)

    Pros

    Good benefits, adequate pay, and a chance to do IT work.

    Cons

    Management out of touch, spending cuts are random and ineffective, reorganizes every 6 months or more

    Advice to ManagementAdvice

    Don't get management just from outside - promote within. And do some training!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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