T-Systems North America
2.8 of 5 22 reviews
www.t-systemsus.com Rochester Hills, MI 500 to 999 Employees

T-Systems North America Reviews

Updated Mar 3, 2014

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2.8 22 reviews

                             

60% Approve of the CEO

T-Systems North America Managing Director Heike Auerbach

Heike Auerbach

(10 ratings)

56% of employees recommend this company to a friend
22 Employee Reviews
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Overworked

Anonymous Employee (Current Employee)

I have been working at T-Systems North America

ProsGood Benefits and Flexible Work

ConsOverwork and Sr. Management only focus on troubled accounts.

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Pretty dysfunctional dynamics on the leadership team

Anonymous Employee (Former Employee)

I worked at T-Systems North America

ProsGerman-style vacation of 5-6 weeks a year

ConsPretty dysfunctional dynamics on the leadership team

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Not a good company for experienced people.

Business Analyst (Current Employee)
Dallas, TX

I have been working at T-Systems North America full-time for more than a year

ProsWork and life balance. If you are self directed, self motivated and with initiative, this is not the right company for you.

ConsLack of challenges. Managers like to work with people following instructions and no questions are allowed.

Advice to Senior ManagementRespect people. Employees cannot be threaten every day if you don´t follow instructions or if your manager has bad temper. Sometimes I spend more time trying to decide if I solve a problem or not, instead of solving the problem.

No, I would not recommend this company to a friend

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T-Systems North America has a growing business market and well placed to expand.

Anonymous Employee (Current Employee)
Rochester Hills, MI

I have been working at T-Systems North America full-time for more than 5 years

ProsThey have a good benefit package

ConsUpper management has a small business mind set.

Yes, I would recommend this company to a friend

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Disorganized, disrespectful, deceitful

Information Security Analyst (Current Employee)
Albuquerque, NM

I have been working at T-Systems North America full-time for less than a year

ProsGood amount of PTO (when you get to use it). Decent benefits that are cheaper than average.

ConsManagement will deceive you about opportunities for advancement, training, and your options for pursuing other positions within the company. Management doesn't admit when they don't know something about a specific industry and will yell and publicly chastise employees who don't meet their, often unreasonable, expectations. If employees working on another contract make mistakes, it is not unheard of for senior management to tell ALL employees to stop making changes. Senior managers doesn't communicate well with local managers. Newly assimilated managers are often left out of the loop on decisions which directly affect their direct reports and the work they are doing.

Advice to Senior ManagementFind new management for all levels and stop bidding so low for new contracts that you are forced to expect the impossible from your employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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I like it here, I like the people

Anonymous Employee (Current Employee)

I have been working at T-Systems North America full-time for more than 8 years

ProsGreat colleagues, culture and the benefits are great. The company is in a period of growth.

ConsDifficult to keep up with the work load, everyone is stretched to keep up with their commitments

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Low cost data center in the cloud is a good idea - just poorly executed

Information Systems (Former Employee)
Rochester Hills, MI

I worked at T-Systems North America full-time for more than 3 years

ProsGood salary, great benefits. You can move through the company quickly because of the frequent turnover.

ConsLong hours - 14 - 18 hour days are typical. Heavy workload - very difficult to use vacation time. Unrealistic schedules cause project time lines to be missed again and again. Unsatisfied customers. High employee turnover. Weak management. Lack of investment in basic tooling and infrastructure.

Advice to Senior ManagementInvest in tooling and infrastructure. Listen to employees or you will keep losing quality talent.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Talented IT Experts Found Here

Human Resources Representative (Former Employee)
Auburn Hills, MI

I worked at T-Systems North America full-time for more than 5 years

ProsHigh quality staff who have passion for what they do.

ConsLow investment in their Human Capital Programs a few years after merger occurred.

Advice to Senior ManagementUse the IT expertise to help make all internal programs, finance, purchasing, HC, etc to be modern and current. They could be sold to customers as possible solutions.

Yes, I would recommend this company to a friend

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Great company, low salary

IT Manager (Current Employee)
Rochester Hills, MI

I have been working at T-Systems North America full-time for more than 5 years

ProsGreat benefits, job security. good for entry level folks

ConsSalary not competitive based on average industry standards, No training and career growth

Advice to Senior ManagementFocus more on employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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T-Systems North America, Inc is a growing company

Analyst (Current Employee)
Rochester Hills, MI

I have been working at T-Systems North America full-time for more than 8 years

ProsTSNA is a growing IT communications company. The PTO benefits are very good. The office located in a beautiful complex

ConsThe company needs better SAP support from the programers in South Africa. Improvement is needed in getting reports out of SAP

Advice to Senior ManagementInvestment in a billing systems is needed to support the growing services of the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at T-Systems North America reviews and ratings — including employee satisfaction and approval rating for T-Systems North America CEO Heike Auerbach. All 22 reviews posted anonymously by T-Systems North America employees.