TBWA\Chiat\Day Reviews

Updated March 14, 2015
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3.2
82 Reviews
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Recommend to a friend
Approve of CEO
TBWA\Chiat\Day President Robert Harwood-Matthews
Robert Harwood-Matthews
12 Ratings

Pros
  • Some really great people have come through those doors (in 5 reviews)

  • Overall, learned a lot from the internship (in 3 reviews)

Cons
  • Senior management has no interest in process, workflow, accountability or work life balance (in 9 reviews)

  • Long hours that extend into the weekends (in 14 reviews)

More Pros and Cons

Employee Reviews

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  1. 1 person found this helpful

    I loved working here. Plenty of young, talented and outgoing personalities. Good job, HR!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Producer in Los Angeles, CA
    Current Employee - Associate Producer in Los Angeles, CA

    I have been working at TBWA\Chiat\Day

    Pros

    Really big and cool space to work in, tons of company events and big brand names to work with. Loved having an in-house tech lab to work with. Those guys rock!

    Cons

    Management began to lose control of the production department and it's clients. They were not keeping their producers in the loop of things, which led to a flood of digital layoffs.

    Advice to ManagementAdvice

    Keep the camaraderie high in the department and keep an open conversation with your producers.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. Pitch, pitch, pitch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Junior Planner in New York, NY
    Former Employee - Junior Planner in New York, NY

    I worked at TBWA\Chiat\Day

    Pros

    Smart people, beer on Thursdays.

    Cons

    Pitching everything and everyone. Clients sucked at the time.

    Advice to ManagementAdvice

    Invest in training your staff.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful

    Used to be a great agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior CopyWriter in Los Angeles, CA
    Former Employee - Senior CopyWriter in Los Angeles, CA

    I worked at TBWA\Chiat\Day full-time (more than 5 years)

    Pros

    Cool working environment. Cafeteria on site. Nice location near the beach. Has a long-standing reputation in the advertising industry.

    Cons

    The wrong people are in charge, good people are let go because of petty politics. Lots of cronyism over actual dedicated talented people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    High turnover, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Playa del Rey, CA
    Current Employee - Anonymous Employee in Playa del Rey, CA

    I have been working at TBWA\Chiat\Day

    Pros

    The building is cool. Worth a visit.

    Cons

    No respect for young employees, they are overworked with low compensation and little acknowledgement. The president is a woman who likes to swear during agency-wide meetings which makes everyone cringe. SO MUCH drama in this building, it may be the lack of sunlight. The work/life balance here has to be among the worst in the world. This agency struggles because it has been way behind in digital for years and it only seems to be getting more out of touch by the year. Also, the HR team is more of a recruiting team than any sort of human resource. An actual Human Resources team is VERY needed in this building.

    Advice to ManagementAdvice

    Show some respect to your employees. Don't let drama overrun the agency.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Incredible office filled with incredible people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - SMARTS Lab in Los Angeles, CA
    Former Intern - SMARTS Lab in Los Angeles, CA

    I worked at TBWA\Chiat\Day as an intern (less than a year)

    Pros

    Amazing clients all under one roof, seemingly endless energy amongst employees, wonderful facilities, creative atmosphere, unafraid of taking risks

    Cons

    Lack of integration. Communication between departments is incredibly rare and much needed. Many people do not talk to the department immediately next to them ~ very insular

    Recommends
    Positive Outlook
    Approves of CEO
  7. rolling in a big ship on the stormy seas of 21st century adverstising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Art Director in Los Angeles, CA
    Current Employee - Art Director in Los Angeles, CA

    I have been working at TBWA\Chiat\Day

    Pros

    culture (people), opportunities, office, location

    Cons

    long hours, not getting those opps

    Advice to ManagementAdvice

    new management\leadership is great

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Fun company, hard work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TBWA\Chiat\Day

    Pros

    You're on your own to create and excel -- you can really go places if you work for it. Some great clients and good budgets. Good people.

    Cons

    Long hours. Outside hires are commonly promoted. Not very nurturing.

    No opinion of CEO
  9. Maintaining optimism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Planner in New York, NY
    Current Employee - Senior Planner in New York, NY

    I have been working at TBWA\Chiat\Day full-time (more than a year)

    Pros

    New CEO Troy has brought an optimistic vibe to this office. No one knows what his plan is or what direction he tends to take the New York office in particular, but his presence has been a welcome addition to NYC. Working at this office is a good challenge in my opinion. New heads of production and creative in the past year have challenged all of us to think differently. Planning is working on updating the disruption philosophy to be more effective in this generation of advertising. Digital has achieved some tiny wins in the past year. The Brief format and process has been revamped to make our brands more active.

    Cons

    Loss of some big accounts in NYC have led to a few layoffs and key departures. It is unclear what the future of this agency looks like.

    Advice to ManagementAdvice

    Radical change is needed. The company is in transition and no apparent steps have been taken to maintain stability and prevent future turbulence. Please comes to terms that this is a small agency trying to act like a big one and process is getting in the way of this company's potential growth. We appreciate the transparency but perhaps "new business is everyone's business" isn't the best opportunity to tell the office that not only can we not retain existing accounts, we can't reel in new ones either. For those of us on the floor, ignorance is bliss. Socialize the wins and hide the losses.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful

    Sinking Ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Los Angeles, CA
    Former Employee - Senior Analyst in Los Angeles, CA

    I worked at TBWA\Chiat\Day full-time (less than a year)

    Pros

    The LA office was beautiful, and had a great set of amenities.

    Cons

    Sub-par 401k matching (once per year), benefits kick in much later than competitive agencies.

    But worst of all, the entire place reeked of complacency. The executive leadership was coasting on past wins and seemed more interested in covering their butts then fixing the multitude of organization shortcomings.

    Advice to ManagementAdvice

    Talk more. It was readily apparent to everyone that account leads and creative directors where running their own little fiefdoms and never communicated with each other. Lee Clow was an icon in the industry but his value as a symbol is waning. Stop touting work that was done years ago and focus on making innovative content.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Good people, long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TBWA\Chiat\Day full-time

    Pros

    the people are awesome to work with although the system and processes setup need a lot of work.

    Cons

    Not many cons. Comments about low salaries and long time before promotions and long hours are true, but for those just starting out it is a great place to learn.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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