TCF Bank Reviews in Milwaukee, WI

Updated August 8, 2014
Updated August 8, 2014
247 Reviews
2.7
247 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TCF Bank CEO William Cooper
William Cooper
128 Ratings

Review Highlights

Pros
  • Flexible schedule makes this a great place to work while you are going to school (in 16 reviews)

  • Good starting job, flexible hours (in 14 reviews)


Cons
  • Inconsistency from branch to branch causes chaos (in 16 reviews)

  • There can be a diconnect between departments, causing customer service to be affected (in 18 reviews)

More Highlights

4 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Supervisor in Milwaukee, WI
    Current Employee - Branch Supervisor in Milwaukee, WI

    I have been working at TCF Bank full-time (less than an year)

    Pros

    Very good start if you decided to pick 'Banking' for your future carrier, Good training and many challenges at work if you are a supervisor basically you run most of the operations at the branch! plus you do teller, management, and personal work at once ! so you will be a pro after 1 year

    Cons

    Online banking interface is very old and confusing, Mobile app is very limited and no phone check deposit, plus the bank is very conservative when it comes to step up and facing the new technology challenges like other bank are moving fast forward.
    I have many notes as CONS but its all about the higher ops not branch level ops. I think TCF having a financial difficulties or the hiring the wrong people (higher ops)

    Advice to ManagementAdvice

    Hire new people with creative thoughts and plans, Old style Management is good for decision making, Training and planing. I think you need a young professional staff !!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Not the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Teller in Milwaukee, WI
    Former Employee - Sales Associate/Teller in Milwaukee, WI

    I worked at TCF Bank part-time (more than an year)

    Pros

    Pay raises every three months, Training for advancement opportunities, Opportunities for incentives,Great opportunity to gain some banking experience

    Cons

    Popularity contest
    System Outages
    Hours- Weekends & Holidays
    Not much room for advancement
    Wages are not very competitive
    Only offers part time teller positions

    Advice to ManagementAdvice

    Invest more into staff

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Not the best, but not the worst.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Teller & Sales Associate in Milwaukee, WI
    Current Employee - Senior Teller & Sales Associate in Milwaukee, WI

    I have been working at TCF Bank part-time (more than 3 years)

    Pros

    - Management staff is great; we have one of the best branch managers I have ever worked with. She is amazing and sacrifices so much to see that our branch is operating efficiently.

    - Many good products & services offered to customers and employees; free checking AND savings accounts.

    - The environment is relatively comfortable when the branch isn't hectic or customers aren't cursing at you. Some customers are astonishingly courteous and understanding.

    - TCF Stock Purchase Plan; investing in an above-average company.

    Cons

    - Constant changing of company policies & procedures; some may benefit customers, others may hurt customers. Questionable practices.

    - Employees are judged upon how fast they can complete transactions and balance. Balancing is important, but one shouldn't place an employee in drive-thru every shift just because he/she isn't "Speedy Gonzales" in the front.

    - Irate customers that curse profusely, even over little things. Some are just flat-out rude and could care less about you, but just their money.

    - Lackluster technical equipment & devices; stuff breaks down almost all the time and is EXTREMELY annoying.

    - Literally impossible to make sales goals by being in the drive-thru; people are in a rush and do not care about another savings account, it seems.

    - Too much gossip among staff about the music industry and talk about what is on TV; staff sometimes not prepared with coin or products (money orders, checks) to assist customers.

    Advice to ManagementAdvice

    Don't judge your employees and play favorites. Help all of your employees to do their jobs well and strive for excellence. And please stop spending so much time on the latest gossip and reality shows on TV.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Depressed constant pressure and micro managing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI

    I worked at TCF Bank

    Pros

    the position is a good experience for your resume

    Cons

    there is no effective communication between management and employees and management are never satisfied with employees goals or accomplishment they always demand more and more.

    Advice to ManagementAdvice

    give employees fair treatment and pat on back for good jobs and confront all employees concerns and feedback not just "favorites" employee.

    No opinion of CEO

TCF Bank Photos

TCF Bank

+ Add Photo

Work at TCF Bank? Share Your Experiences

TCF Bank

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.