TCF Financial Reviews

Former Employee – worked at TCF Financial full-time for more than 10 years

Pros – good people, fast-pace, ability to transfer and change positions - promote from within is true!

Cons – External hires are paid more than internal promotions.

Yes, I would recommend this company to a friend

Current Employee – been working at TCF Financial full-time for more than 3 years

Pros – Family atmosphere, wonderful employees, and most of all wonderful customers.

Cons – Leadership skills are lacking with regional manager; some regional managers think they're infallible; fi you're not the "right" person you're out. Training should be on-going in a manner that ensures mastery. Slow to new technology. I remember the quote -I'm para-phrasing, "we will not do internet banking." Guess what, TCF Bank now has internet banking. Thank the greedy ne'er-do-wells on Wall Street and smart legislation for curbing their appetite for overdraft fee revenue. They would never have changed if it weren't that. What a shame that government regulation

Advice to Senior Management – Overall a great place to learn about banking, to work, and prove your mettle about achieving performance goals. Just make sure you figure out who your regional manager is and their reputation. The dumb ones offer no help and will set you up to fail. The smart ones know that failure is something that happens and will help you develop a pathway to succeed. Enjoy

Yes, I would recommend this company to a friend

Former Employee – worked at TCF Financial part-time for less than a year

Pros – I had fun working with the people at my branch and had a great manager, there were lot's of opportunities to move up within the company

Cons – TCF is very sales heavy and pushes it's goals very hard on its employees, I didn't feel as if they always did the right thing for the customer, it was mostly about their profits rather than their customers or employees

Advice to Senior Management – Worry more about your employees and customers rather than your paychecks!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at TCF Financial

Pros – TCF had a really great training program. The teller trainers really know what they're doing. The training can be kind of intense but my trainer was incredible. There is also a decent incentive program if you can meet their crazy sales requirements. TCF is great if your a terrific sales person. If you work full-time, you do get a vacation time right off the bat and that's nice.

Cons – The stress that comes with this job is ridiculous. There's plenty of room to grow but only if you can reach the monthly sales goal. However, that can be fairly difficult since the bank keeps changing policies making more and more customers unhappy. If you can get in the mindset of the company first, customer second, then you'll be fine. However, it's very difficult. They make it very hard to help your customers and I closed more accounts than opened.

Also the branch managers never work their assigned hours so if you're the supervisor or assistant manager on duty, be prepared to take the heat. Customers will be very upset and you have no to little tools to help your customers. I worked at two branches and it was the same at both. You speak up against the managers and you will be shown the door.

Advice to Senior Management – Hold your higher management accountable. Make sure they work the hours they're scheduled. Also, if the lower employees ask for time off, don't always tell them no because your schedule is more important.

No, I would not recommend this company to a friend

Former Employee – worked at TCF Financial

Pros – Flexible hours for part timer

Cons – Sales, sales, sales... all about hitting goal...

- Actually have to approach grocery shopping customers in aisles to ask if they want to open an account. very shallow approach.
- Processing transactions very boring

Advice to Senior Management – new approach to sales,

No, I would not recommend this company to a friend

Former Employee – worked at TCF Financial

Pros – Flexible hours. if you work hard easier to get promotion. Friendly environment. Located in Jewels so don't have to worry about lunch time.

Cons – There is no sense of team work. They do not value there employees. I was there for 2 1/2 years and never saw any kind of appreciation for my hard work.

Advice to Senior Management – Help your employees.

Former Employee – worked at TCF Financial

Pros – They allow you to have the time off you desire along with permitting a demanding life outside of the institution.

Cons – This is the lowest paying company in corporate history. To make matters worse TCF is a breeding ground for unethical behavior and a regulatory compliance nightmare. I would of rather taken a job as a janitor, because I think I would have been treated like more of a human being.

Advice to Senior Management – My advice would be to spend more time developing interpersonal skills and less time dishing out threats and deterrents. TCF Bank is a retail organization, but the emphasis on sales diminishes any opportunity to sustain a respectable customer service experience. It is obvious that the majority of customers only bank at TCF out of necessity and not personal choice.

No, I would not recommend this company to a friend

Current Employee – been working at TCF Financial

Pros – Flexible hours. A good start in the banking industry. A good start in sales and cross selling for future bank jobs.

Cons – Pay is a joke. HR's policy on any issue is firing everyone involved rather then resolving the issue. Management is extremely greedy and only cares about accounts and not the customer. Poor training making the employs look like idiots when in reality they were never properly trained. Incentive is not based on personal performance but a set rate in which only branch managers get a decent amount regardless of their performance. Quota's are extremely difficult to hit and you must annoy customers in the produce aisle of Jewel Osco to open new accounts.

Advice to Senior Management – Promote within. Nothing is more humiliating then hearing an assistant manager or even branch manager say "I dont know how to do this, I'm new." Promote a better image for the bank.

No, I would not recommend this company to a friend

Current Employee – been working at TCF Financial

Pros – flexible hours, holiday pay for full time employs (but not part time employs such as 95% of all tellers) good location

Cons – terrible pay, promotions are decided by seniority and not overall performance such as sales, knowledge, and other aspects of the job.

Advice to Senior Management – Increase the pay for the hard work the employs are doing. Make it more fair for how employs are promoted

No, I would not recommend this company to a friend

Former Employee – worked at TCF Financial

Pros – At TCF Bank, the job security is very good. The bank has been around for a very long time and the current financial crisis has hardly affected TCF Bank's business at all. There are always rumors about TCF Bank being bought by a larger financial institution, but that so far has not happened. There are always opportunities to work in other areas of TCF Bank. Internal candidates are encouraged to apply for other positions. TCF Bank values employees who stay with the company for a long time, so you will likely do well at TCF if you stay there for a long time.

Cons – Pay is below industry norms. Benefits are only ok.

Advice to Senior Management – Raise starting salaries to retain your employees.

No, I would not recommend this company to a friend