TCIM Services
2.8 of 5 12 reviews
www.tcim.com Wilmington, DE 500 to 999 Employees

TCIM Services Reviews

Updated Mar 4, 2014

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2.8 12 reviews

                             

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J. Bryan Gross


43% of employees recommend this company to a friend
12 Employee Reviews
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Customer Servivice Associate

Customer Service Representative (Former Employee)
Tulsa, OK

I worked at TCIM Services full-time for less than a year

Proscontests and events for employees

Consmanagement issues between managers and employees

Advice to Senior Managementfocus more on the employee and training

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Customer service/sales representative

Anonymous Employee (Former Employee)
Edmond, OK

I worked at TCIM Services part-time for more than 3 years

ProsLots of opportunity to make money and the hourly pay was good for a college kid like myself. They were pretty flexible with your hours and the supervisors were always willing to help.

ConsAt the branch that I used to work for, management was not very professional and they recruited anybody that came through the door asking for a job.

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Good place to start a career

Operations Manager (Current Employee)
Tucson, AZ

I have been working at TCIM Services full-time for more than 5 years

ProsVery flexible management and good working hours

Conslow pay, limited career opportunities

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On a person to person level, great. As for a company, shady.

Supervisor (Former Employee)
Paris, TX

I worked at TCIM Services full-time for more than 5 years

ProsSome people were great to work with. Friendly. Relaxed environment.

ConsFavoritism, missing wages, no contact about missing wages, lies just to appease the situation

Advice to Senior ManagementPay everyone what's owed to them. To many people worked hard for the company to get treated the way the did on their last pay checks.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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horrible

Customer Service Representative (Current Employee)
Paris, TX

I have been working at TCIM Services

Proseasy job. sit on your rear all day.

Conssupervisors are rude, managers are rude, unprofessional work place. pay is very low considering at&t pays thier employers twice as much!

Advice to Senior Managementclean up the work place, enforce the dress code! become professional and quit being so slummy and slimy!

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
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A place of oppertunity and advancement in many professional areas.

Tele Sales Professional (Current Employee)
Longview, TX

I have been working at TCIM Services

ProsGrowth and development in customer service inbound and outbound and thats knowledge you can take on any other job or place of employment.
A chance to meet new people
Financial growth

ConsA great turnover rate.
Quality of people being hired, need to be considered a little more.
Commission structure could be uped a little more to create more of an incentive.

Advice to Senior ManagementHire a better grade of people, do more intense backgroung check.
Need a better quality of trainers (train the trainers) and more training time in the classroom.
Stick to rules of training.

Yes, I would recommend this company to a friend

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Since i've worked at tcim I have enjoyed almost everyday

Tsa (Current Employee)
Norman, OK

I have been working at TCIM Services

ProsFlexable hours, friendly work space, good managment, opportunites for extra money.

ConsThey don't handle mistakes well, it takes awhile for you to hear back about request time off.

Advice to Senior ManagementInstead of letting people go quickly sit down and teach them again how to do what there doing wrong, correct. Some people may not understand after just a few days of training. I know that i make mistakes but if someone would sit down and help me learn how to do a better job then i would do better and make more sells.

Yes, I would recommend this company to a friend

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satisfying

Auditor (Current Employee)
Tulsa, OK

I have been working at TCIM Services

Proseasy,good experience,friendly,flexible, casual & fun

Conshours,not so clean,need new computers

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Easy, but not very satisfying.

Anonymous Employee (Current Employee)

I have been working at TCIM Services part-time for more than 3 years

ProsLow expectations. Easy to stay under the radar. Able to do homework at work. Very laid back environment. I enjoy my job because I have friends there and because I do not have to try at all.

ConsYou are not a valued employee. Very high turnover rates. Sometimes are missing money from paycheck. It is not a "real" job.

Advice to Senior ManagementYou should take some basic business classes and start to care about your employees.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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TCIM

Customer Service Representative (Current Employee)

I have been working at TCIM Services

ProsIts a job. But if you are not in the clique.... forget it.

ConsNot enough pay, too loud, and unprofessionalism is rampant.

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Glassdoor is your free inside look at TCIM Services reviews and ratings — including employee satisfaction and approval rating for TCIM Services CEO J. Bryan Gross. All 12 reviews posted anonymously by TCIM Services employees.