TD Ameritrade Reviews

Updated September 19, 2014
Updated September 19, 2014
309 Reviews
3.5
309 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TD Ameritrade President, CEO & Director Fred Tomczyk
Fred Tomczyk
169 Ratings

Review Highlights

Pros
  • Work-life balance is good if you want to leave the office promptly at 5 (in 18 reviews)

  • Great benefits outside of salary (in 17 reviews)


Cons
  • No sick pay, multiple upper management positions for single teams, TPS reports (in 12 reviews)

  • I have no idea why some reviews suggest there is a good work/life balance (in 5 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Dysfunctional Family

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at TD Ameritrade full-time

    Pros

    Excellent products and services. Sales associates can provide guidance without conflict in compensation. Good interdepartmental relationships in most cases.

    Cons

    Senior leadership inconsistent with vision and objectives. Never clearly in line with employee productivity. Frequent random changes in objectives and needs confusing and interfering with production. Employee satisfaction surveys not acted on or addressed to meet leadership needs as opposed to employee needs. Subjectivity rampant in employee reviews.

    Advice to ManagementAdvice

    Tell your employees that shareholder value is the ONLY true current objective. Address personal agendas of senior leadership. Incredible opportunity within TD platform to increase market share with better leadership and management. Employees are aware that they are not valued.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Isn't worth your integrity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Representative  in  Omaha, NE
    Current Employee - Client Services Representative in Omaha, NE

    I have been working at TD Ameritrade full-time for less than a year

    Pros

    Free coffee, food and snacks

    Cons

    Highly unorganized, nepotism, managers not qualified to answer questions and provide solutions, resources scattered, out of date and highly useless. Brokers were harsh and rude to customers...highly unprofessional. Lack of any real direction on company goals. Culture was very scattered on all types of issues, systems and procedures.

    Advice to ManagementAdvice

    Get you head out of the pot of gold for one second to see your managers are not qualified.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Company Does Not Value Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Client Tech Support Representative
    Former Employee - Retail Client Tech Support Representative

    I worked at TD Ameritrade full-time

    Pros

    The coworkers were very friendly. The company provided time at work to study for the Series 7 and 63.

    Cons

    There is no room to move within the company. I was informed that I had to stay at my position for an indefinite period of time, even though another department was interested in hiring me.

    Also, lots of other departments will cold transfer calls to tech support, even if there is no tech issue. A large amount of the calls to tech support are complaints.

    Advice to ManagementAdvice

    If an employee wants to move internally within the company to a position with a pay increase, and the managers of that department want to hire the employee, then please let that employee get the position. Instead of offering an external applicant the job that the internal applicant is interested in, please offer the external applicant a job for the position that the internal employee no longer wants to stay at.

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    If you are an IC, you will be forced to quit within 2 years if you aren't at 75% of goal each quarter.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade full-time

    Pros

    Good coworkers, can make some good bonuses

    Cons

    Unrealistic goals, shove products down clients' throats, micromanaged daily and sometimes by the hour, constantly at gunpoint

    Advice to ManagementAdvice

    Goals have increased by over 130% over the past 5 years, has the wealth in society increased that much? Why do IC's have the same goals in Denver as NY City? Isn't there a huge income/population difference? When 10% of the firm hit's the targets, isn't that a bad sign? A recent conference call for the year end, discussing the pay decreases we all received and mentioning the word "Shareholders" 63 times is a big problem. In my region, turnover is 40% over the past 2 years. You used to make 100k a year in this job easily, now you have to work over 40 hours a week and work on Saturdays in order to just hit that pay grid.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Transfer Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transfer Analyst  in  Omaha, NE
    Former Employee - Transfer Analyst in Omaha, NE

    I worked at TD Ameritrade full-time for less than a year

    Pros

    Nice management staff and coworkers

    Cons

    Early shift. Felt like I was being watched over by Big Brother. Had to always report what we were doing (i.e. if we went to the bathroom, went to lunch, went to grab a coffee in the lounge). Felt like I couldn't go to the bathroom more than one or two times. Not a job for you if you are an active person.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Bad company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Investment Consultant  in  Los Angeles, CA
    Current Employee - Investment Consultant in Los Angeles, CA

    I have been working at TD Ameritrade full-time for more than a year

    Pros

    There aren't many pros. The commission is good

    Cons

    Poor training and employees are encouraged to churn clients

    Advice to ManagementAdvice

    Hire ethical employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    No team work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant  in  Omaha, NE
    Former Employee - Executive Assistant in Omaha, NE

    I worked at TD Ameritrade full-time for more than 3 years

    Pros

    Benefits offered. Location. Quarterly PFP.

    Cons

    No team work, Horrible communication between Administrative Assistants

    Advice to ManagementAdvice

    Listen to your employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    was quick to get burned out at this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade full-time for more than 3 years

    Pros

    got my licenses and learned a lot about the industry

    Cons

    a lot of crappy managers only had a few good ones...the bad managers mixed with the high work load made this job unbearable

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 5 people found this helpful  

    Alcatraz Would Be More Tolerable!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative  in  DFW, TX
    Former Employee - Financial Representative in DFW, TX

    I worked at TD Ameritrade full-time for more than 5 years

    Pros

    -Always something to laugh at.
    -Pay is more than reasonable for the majority of the employees.

    Cons

    Everything! None of the positions at this company are glamorous, however a reasonable person would realize this and accept it for what it is. You are going to be on the phone all day doing a very repetitive job that will never be fun. This isn't Goldman Sachs and you will seldom have any conversation that will breach the borders of Finance 101. That being said, there is no shame in it and it certainly could be much worse. Sadly, the average employee at the company does not understand this. Most believe that they are the second coming of Gordon Gekko. I have seen employees rocking suspenders and bowties, albeit surely from JC Penney or Kohl's. Unfortunately, the corporate culture actually endorses such behavior which only proliferates the douchery. All in the good name of fun, the company has created a culture that demeans the individual. I once had to participate in an event that involved making a bridge out of toothpicks as a teambuilding event. The odd thing is you are never really on a team, because you are all on your own on the phone!! I had 7 managers in 6 years and each one was a simpleton. They will attempt to brainwash you at all costs. You will constantly be advised to work on your "brand". It's absolutely unreal. Everyday I went to work I felt like Luke Wilson in Idiocracy. Now that being said, if you are someone who is not very bright and enjoys holding on to your childhood, then by all means this is the ideal place for you. However, if you have an IQ north of 85 I would suggest seeking out other opportunities. This place will drive you insane!!

    Advice to ManagementAdvice

    There is no advice I can give you. It would fall on deaf ears anyways.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 5 people found this helpful  

    Overworked at an extremely stressful pace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Consultant
    Former Employee - Investment Consultant

    I worked at TD Ameritrade full-time for more than 5 years

    Pros

    Large number of clients who need help. They pay for educational endeavors that relate to your career!

    Cons

    No one cares about anyone else. Clients that you have worked very hard for can get reassigned or changed to other reps without notice. Cold, cut-throat environment. I have no idea why some reviews suggest there is a good work/life balance. My experience was working occasional weekends and 12 hour week days, while getting in trouble if ever leaving before 6 PM. Absolutely horrible CRM and other tools. Technology is a joke.

    Advice to ManagementAdvice

    Most ICs are afraid to admit to upper management how they really feel because they fear reprisals. Do exit interviews. (Especially to those who were consistent top-performers.)

    Doesn't Recommend
    Approves of CEO

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