TD Ameritrade Reviews

Updated April 20, 2015
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3.5
387 Reviews
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Approve of CEO
TD Ameritrade President, CEO & Director Fred Tomczyk
Fred Tomczyk
208 Ratings

Pros
  • Work-life balance is good if you want to leave the office promptly at 5 (in 21 reviews)

  • Great benefits outside of salary (in 17 reviews)

Cons
  • No sick pay, multiple upper management positions for single teams, TPS reports (in 13 reviews)

  • In our department (Coaching) you are not conservative you might be looked down upon by middle management (in 9 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. TDA is a great place to start out in the financial industry as the people, culture, and values are fantastic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The culture and values are fantastic. Very much a performance based culture.

    Cons

    Compensation is good but not industry high.

  2. Investment Services Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at TD Ameritrade as an intern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunity to get a job at a huge company!

    Cons

    Interviewing with the STAR method can be difficult to answer questions

  3. Great job.....if you're not stuck in a call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Ameritrade full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great group of individuals to work with. Good management for the most part.

    Cons

    Working in a call center can absolutely suck if you are there for a long time.....call center burnout is inevitable. Office politics still exist, but not as bad as it was back in the late 90's and early 2000's at EBCS.

    Advice to Management

    Call Center jobs suck, find ways to make them more appealing and interesting.

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  5. Investment Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Consultant in Santa Clarita, CA
    Former Employee - Investment Consultant in Santa Clarita, CA

    I worked at TD Ameritrade (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    High achievers are fairly well compensated, but not on par with industry standards. Benefits are pretty good. Having come from a full service brokerage firm, it was nice to have an existing book of clients to contact. Excellent firm for self directed investors with lots state of the art education tools and trading platforms via Think or Swim. Good (not great) customer service and back office support.

    Cons

    You have lots of clients to calls, but most want to be left alone to manage their own account(s) without help. Tons and tons of pressure to sell fee based products (i.e. Amerivest & Advisor Direct) and gather more assets. One quarter you can be a hero, the next you're a total loser. The result is more importance is place growing the company's revenue than the client's best interest. Fixed Income spreads are not competitive. You're expected to make several sales contacts everyday to clients that generally don't want to talk to anyone. Often feel more like a telemarketer than an advisor. You're expected to be an "Investment Consultant", but compliance is out of control with many restrictions on what you can advise clients to do...unless its a fee based product. Your calls will be monitored and used against you. Lower level managers are usually young and inexperienced, but think they've figured it all out. Nearly all managers must drink the Kool-Aid or they're gone.

    Advice to Management

    Place clients best interest over growing revenue and the result will be...growing revenue.

  6. Good opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to make good money

    Cons

    Opportunity depends on the book of business you are given

  7. Good, Bad, Ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Consultant in Los Angeles, CA
    Former Employee - Investment Consultant in Los Angeles, CA

    I worked at TD Ameritrade

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Training, Sales leads, CRM, and phone system are good. They have alot of essentials to be a salesman. Great place to start a financial career and move on after learning the ropes in 1 to 2 years time frame.

    Cons

    Pay and sales goals. For having such high sales goals, the pay doesn't follow. It's more of a Canadian bank than a Wall St firm. The pay doesn't match the goals they want you to achieve. Definitely not Wall St. material.

    Advice to Management

    Reduce layer after layer of unnecessary management. The management is more worried about their management job than their office staff. If you don't pay the employees, you won't retain them.

  8. Repetitive, quarterly treadmill with no end in sight.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Consultant in South Florida, FL
    Former Employee - Investment Consultant in South Florida, FL

    I worked at TD Ameritrade

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent compensation and great rewards and recognition program.

    Cons

    No real long term opportunities on a local level

    Advice to Management

    Develop a strategy to expand the IC role more so geared toward the long term

  9. Good Overall Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Asset Transfers Representative in Fort Worth, TX
    Former Employee - Asset Transfers Representative in Fort Worth, TX

    I worked at TD Ameritrade

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Direct Managers are great, great company name/reputation, overtime opportunities, coworkers

    Cons

    Office politics, Temp employee structure for cheap labor, robotic work, upper management, pay, interview style is a joke

    Advice to Management

    Consider making hiring decisions based on temporary employees who are proving to be efficient, making numbers, and going above and beyond rather than hiring incompetent individuals from outside the company.

  10. Helpful (2)

    Great place to work. Tons of flexibility and autonomy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resource Relationship Manager in Omaha, NE
    Current Employee - Human Resource Relationship Manager in Omaha, NE

    I have been working at TD Ameritrade full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic work environment. Employees at all levels truly live the core values.

    Cons

    Too many reports and too many meetings.

    Advice to Management

    Find more opportunities to seek out feedback from employees at all levels. Implement 360 degree feedback.

  11. Time to Move On

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk Analyst in Fort Worth, TX
    Current Employee - Risk Analyst in Fort Worth, TX

    I have been working at TD Ameritrade full-time (more than 8 years)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    The salary is decent though it took a while to get it. I get more time off than i need. Good combination of daily work along with special projects to break the day to day grind.

    Cons

    Realistically you max out at around a 2% to 3% bump in base pay every year which hardly keeps pace with inflation. I do not see a path forward if i wished to increase my salary by 20 to 30 percent without going into management.

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