TD Ameritrade

www.tdameritrade.com

TD Ameritrade Reviews

Updated January 30, 2015
Updated January 30, 2015
361 Reviews
3.5
361 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TD Ameritrade President, CEO & Director Fred Tomczyk
Fred Tomczyk
195 Ratings

Review Highlights

Pros
  • Work-life balance is good if you want to leave the office promptly at 5 (in 21 reviews)

  • Great benefits outside of salary (in 17 reviews)


Cons
  • No sick pay, multiple upper management positions for single teams, TPS reports (in 13 reviews)

  • In our department (Coaching) you are not conservative you might be looked down upon by middle management (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Apply elsewhere...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative in Fort Worth, TX
    Current Employee - Financial Representative in Fort Worth, TX

    I have been working at TD Ameritrade full-time

    Pros

    Great training .... Good place to start...

    Cons

    Pay is low ..... No upward mobility .....

    Advice to ManagementAdvice

    Increase pay...... ceo thinks he can get away with increasing metrics and keeping employees working with lower than industry pay ..... Company will eventually go downhill ....

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Call Center Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Associate in Omaha, NE
    Current Employee - Call Center Associate in Omaha, NE

    I have been working at TD Ameritrade

    Pros

    Good Pay. Good People. Good Company

    Cons

    Non-stop calls. Sales lead quotas. Risk of call center burnout. Very difficult to get promoted out of the call center since you are so isolated from the rest of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good not great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative in Omaha, NE
    Current Employee - Financial Representative in Omaha, NE

    I have been working at TD Ameritrade full-time (more than a year)

    Pros

    They paid me to get my series 7 and 63, something I found impossible to find on my way out of college. Every brokerage I applied at wanted someone with them already for an entry level job. Kinda mutually exclusive the way the industry works. Definitely opportunity for advancement, most people above me right now are not much older or have only been there a minimal number of years.

    Cons

    Only 3 weeks vacation a year, get stuck with some holidays not as holiday pay if that is your normal shift. For a brokerage firm a .5 percent match up to 6 is pretty embarrassing compared to other firms especially being in the industry. Beginning training was tough on some of my class because they weren't prepared to handle incoming client calls. It might be because a lot of my coworkers don't have a finance backround/degree and no general interest in the market.

    Advice to ManagementAdvice

    Please up the 401k match, currently losing to Fidelity, Vanguard, Merrill and even Mcdonalds. That's not something to be proud about. Also a greater discount on employee brokerage accounts.

    Recommends
    Negative Outlook
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  5.  

    Good place to work and build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer II in Omaha, NE
    Current Employee - Software Developer II in Omaha, NE

    I have been working at TD Ameritrade full-time (less than a year)

    Pros

    There are good opportunities for growth on the job and to transition into other roles. Good work - life balance. Physical office space is LEED Platinum.

    Cons

    Teams are in multiple geographic locations, mostly as the result of mergers and acquisitions. This is not a significant problem but can pose some challenges to productivity.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    TD Ameritrade

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Client Consultant
    Former Employee - New Client Consultant

    I worked at TD Ameritrade full-time (more than 5 years)

    Pros

    Great culture. Really big into rewards and recognition. They also really empower associates to make decisions. In Omaha they have work out facilities, and it seems like they were always feeding us free lunch.

    Cons

    I found it pretty difficult to move into certain areas of the company. If you wanted to manage people who took phone calls there were opportunities there, but if you didn't there didn't seem to be a lot of choices unless you were willing to take a pay cut.

    Advice to ManagementAdvice

    The only flaw I really think needed addressing is that the variable compensation for people on the phones was a bit Wild West at times. You often had to play games and not close business if you wanted to get paid for your work, meaning you ended up pretending not to be able to help the client because inbound sales roles required you to make a referral to consultants who had the same credentials you had. Some people really exploited this and it didn't end up always being the best thing for the client.

    Recommends
    Approves of CEO
  7.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Ameritrade full-time (more than 8 years)

    Pros

    Sales incentive is robust if you want to do the work. Helping clients and finding solutions for them is rewarding. Lots of locations to move up in your career. Dallas, NJ, Omaha, Chicago, Salt Lake City. Good benefits.

    Cons

    Lean management practices seem to have the branches slowing down versus being more efficient. Had some turnover over the last two years.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Lots of promises, poor pay. Not competitive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Consultant in Scarsdale, NY
    Current Employee - Investment Consultant in Scarsdale, NY

    I have been working at TD Ameritrade full-time (more than 10 years)

    Pros

    Good experience working with clients

    Cons

    Poor pay, goals increase and pay does not. Average tenure is 2.5 years, management sees us as worker bees and that we are expendable. The in house products are generic and underperforming vs peers and benchmarks.

    Advice to ManagementAdvice

    Don't forget your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    All about the numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Accounts Associate in Bellevue, NE
    Former Employee - New Accounts Associate in Bellevue, NE

    I worked at TD Ameritrade full-time (less than a year)

    Pros

    Decent pay for those with little to no experience in the workforce. Excellent training programs.

    Cons

    Promotion in responsibility, pay, and/or title is VERY competitive and difficult to acheive. Very regimented workplace with heavy reliance on performance metrics and very little encouragement for creative thinking or process improvement.

    Advice to ManagementAdvice

    You know how to hire intelligent, productive workers. Let them know they are appreciated. The HR and management practices seem to reflect the stock trading industry mentality -- measuring and 'buying/selling' employees like shares of stock. Employees can offer so much more to the bottom line than what you are measuring!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great if you're young or live in a flyover state

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ

    I worked at TD Ameritrade full-time (more than 3 years)

    Pros

    You can't dump on a company for being a low cost producer that grows by acquisition. If you are very high in the chain that's great. Stable company that's not going anywhere.

    Cons

    Your not supporting a family in NYC metro and You're not leveraging this for a job on Wall Street unless you want a quick crash course in functional stuff before heading to a retail job. If you are a liberal arts major from a non target school, probably better to head to a bank branch for a relationship manager job. At least you'll learn to sell. Then head to grad school.

    Advice to ManagementAdvice

    You've built a great company

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    AMTD review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ

    I have been working at TD Ameritrade full-time (more than 5 years)

    Pros

    Great associate environment. Committed to community improvement and philanthropy. Generally allows work/life balance flexibility.

    Cons

    Below market salaries and lopsided compensation between executives and other associates. Kool Aid drinkers can be disingenuous and even threatening.

    Advice to ManagementAdvice

    Focus on core competencies and stop reaching. Fighting organic growth trends in derivative demand and focusing on accumulating assets.

    Recommends
    Neutral Outlook
    Approves of CEO

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