TD Bank Reviews

Updated March 26, 2015
37 reviews filtered by
  • Boston, MA Area
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3.6
37 Reviews
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Bharat Masrani
2 Ratings

37 Employee Reviews

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  1. Awesome people, awesome customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Framingham, MA
    Former Employee - Bank Teller in Framingham, MA

    I worked at TD Bank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Always have something to do
    A lot of growth within the company
    Great environment and company culture

    Cons

    Gets too busy at times
    Management can be ignorant

    Advice to Management

    Listen to employees ideas more often

  2. My experience working here is very wonderful and rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I in North Hampton, NH
    Current Employee - Teller I in North Hampton, NH

    I have been working at TD Bank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Recognition, customer satisfaction, friendly work environment, no more sweater vests!

    Cons

    Sales goals, unruly customers (at times)

  3. Pretty relaxed atmosphere, and goals are certainly attainable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Boston, MA
    Current Employee - Customer Service Representative in Boston, MA

    I have been working at TD Bank full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Relaxed atmosphere - Employees are friendly, and the team always helps each other out to reach goals
    Goals are certainly attainable.
    Lot's of Paid time off (vacation and/or sick leave) - I had about 4 weeks my first year there as a teller.
    Pretty decent upward mobility, and classes to help you get there.

    Cons

    Pay is average - Likely somewhat lower than equivalent jobs at other companies.
    Sales goal bonuses - you do get them but they have fairly low caps.
    Long hours - Open a lot of holidays and Saturdays and Sundays.

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  5. Great company to work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I in Derry, NH
    Current Employee - Teller I in Derry, NH

    I have been working at TD Bank

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They are about customer service and making sure the customer is a person, not just an account.

    Cons

    I don't really have anything bad to say about the company. They are absolutely fantastic to work for if you're a people person.

  6. Fast paced, stressful but good atmopshere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Londonderry, NH
    Former Employee - Bank Teller in Londonderry, NH

    I worked at TD Bank part-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    People are good, money is good

    Cons

    Employees second to the customer

    Advice to Management

    Benefits to employees

  7. Helpful (1)

    I love the culture that TD Bank strives to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Supervisor in Lowell, MA
    Current Employee - Store Supervisor in Lowell, MA

    I have been working at TD Bank full-time (more than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Compensation, Benefits, generous time off

    Cons

    Senior Management and HR isn't really effective, not a great work-life balance

    Advice to Management

    Pay attention to the employees!

  8. it is just ok to work at TD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Credit Analyst in Boston, MA
    Current Employee - Commercial Credit Analyst in Boston, MA

    I have been working at TD Bank full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible hours, smart works, vacation time

    Cons

    Power trip management, clueless management

  9. Helpful (1)

    TD Bank should change their name to GREEDY Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Teller in Lowell, MA
    Current Employee - Part Time Teller in Lowell, MA

    I have been working at TD Bank part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only positive thing I have learned about this job is, how abusive this bank is towards their employees and why I no longer want to be a part of their corrupted structure.

    Cons

    I am going to be as honest as possible and please read this because all the people who have left positive feedback about TD Bank are either delusional or have been completely programmed by the bank with false promises. Tellers do not last long in this bank. They either quit or are terminated after a while for any little excuse and are replaced with new tellers. The bank will hire you as a part time teller, and will provide you with a full time schedule and pay you as a part timer. They use this tactic in order to avoid paying you the correct full time wage. Calling in sick will or getting in late for any types of emergency will only get you warnings (except managers, or anyone in their inner circle) and will later be used against you if you ever want to ascend positions. The funny thing is they have you work for roles you were not hired for, such as head teller, FSR or CSR and use the warnings they have against you in order to avoid paying you the correct wage. For example lets say you are hired as a part time teller, and you want them to ascend you to a full time CSR (even though you are already working the hours and duties of an CSR) they will use past warnings against you in order to avoid changing your role from their system, thus affecting a wage increase. You are also not allowed to sit and are suppose to stand all day, while managers sit in their offices with their air conditioners. If you ever decide to lean on the teller counter because of back or leg cramps, managers will stand from their chairs, step out their office, and harass you telling you to stand up right.

    Advice to Management

    My advice to management is pay your employees right and treat them with respect. Don't treat them like a number. I guess it's cheaper to hire part time teller, pay them 11$ and hours with a full time schedule and with duties of a CSR, FSR and head teller. Nice way to save some money eh! Your greedyness will only get you honest reviews like mines. Also allow tellers to sit, they are not machines!

  10. Good start of banking career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Teller in Tewksbury, MA
    Former Employee - Head Teller in Tewksbury, MA

    I worked at TD Bank full-time (more than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good systems, good to think your doing what's best for the customer.

    Cons

    Time management, too many tasks for management team, short staffed, poor scheduling

    Advice to Management

    Make sure all management are working to keep employees happy as well as customers or you'll continue to lose both.

  11. Great company and flexiable hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Teller II in Needham, MA
    Former Employee - Teller II in Needham, MA

    I worked at TD Bank full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Close to home and great commute

    Cons

    Salary is too low and too much dealing with the public

TD Bank Photos

Sign at TD Bank branch on 7th street in Washington, D.C. (Photo attributed to Matthew G. Bisanz - licensed under the CCL Attribution-ShareAlike 2.5)
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