TD Bank

  www.td.com
  www.td.com

TD Bank Reviews

Updated December 18, 2014
Updated December 18, 2014
1,195 Reviews
3.4
1,195 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Bharat Masrani
17 Ratings

Review Highlights

Pros
  • Great work life balance, a lot of flexibility with scheduling is what keeps me there (in 62 reviews)

  • Good benefits, sometime give flexible work time / location opportunities (in 53 reviews)


Cons
  • I've heard about 30% of my peers do not have the same consistent work life balance that i do (in 52 reviews)

  • The long hours and the excuse that the bank is fully staffed by senior management makes me laugh (in 47 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Bank

    Pros

    Great team, high retention rate, customer service and sales oriented

    Cons

    Salary not as high as same position in other banks

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Favorite bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Quakertown, PA
    Former Employee - Bank Teller in Quakertown, PA

    I worked at TD Bank full-time (more than an year)

    Pros

    I absolutely loved working for TD! I have now worked at 3 major banks, and TD is by far my favorite. Great coworkers, great customers, decent benefits, and nice atmosphere. I would go back if I didn't live so far from one now.

    Cons

    Human resources incredibly incompetent and I found it difficult to get promoted.

    Advice to ManagementAdvice

    Follow through with advancement internally

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It is a Good bank it has the potential to be a Great Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Old Bridge, NJ
    Current Employee - Customer Service Representative in Old Bridge, NJ

    I have been working at TD Bank

    Pros

    There is a lot available to learn and make you better if you take initiative, Definitely room for growth and advancement co-workers are Awesome all of the Manager's are Great.

    Cons

    positives out weight the negatives,

    Advice to ManagementAdvice

    Keep doing what your doing

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great company to work for. The mission is clear and customer satisfaction is number one.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at TD Bank

    Pros

    Great hours for students. Very convenient.

    Cons

    There is no room for growth.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I in Phila, PA
    Current Employee - Teller I in Phila, PA

    I have been working at TD Bank full-time (less than an year)

    Pros

    A lot of oppritunity to grow.

    Cons

    Don't have any, this is a great place!

    Advice to ManagementAdvice

    CWI is everything

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Financial service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank

    Pros

    The friendly environment and people you work with are nice and everyone is a team in all locations.

    Cons

    The company sacrifice it's employees personal life for the customer. People from outside coming in usually gets paid more than someone in house who knows his job.

    Advice to ManagementAdvice

    Let knowledgeable employees get paid their worth.

    Recommends
    Neutral Outlook
  8.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk in New York, NY
    Former Employee - Clerk in New York, NY

    I worked at TD Bank part-time (more than an year)

    Pros

    The people are great. The work environment was good. The customers were great to meet. Yo get experience in integrating with different people.

    Cons

    Hours were too long in order to be convenient for the customers. Also no room to grow since there was a certain level to reach.

    Advice to ManagementAdvice

    Provide feedback

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Store Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Supervisor in West Chester, PA
    Former Employee - Store Supervisor in West Chester, PA

    I worked at TD Bank full-time (more than 3 years)

    Pros

    Thorough training, promoted easily, goals obtainable

    Cons

    Low pay at branch level, long hours, work/life balance not taken into consideration.

    Advice to ManagementAdvice

    Pay employees as if their college degree and work experience mean something.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Overly high expectations and little reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Wyckoff, NJ
    Former Employee - Customer Service Representative in Wyckoff, NJ

    I worked at TD Bank full-time (more than an year)

    Pros

    The people I worked with were great

    Cons

    The bank does not reward and recognize talent. Basically, this bank will work you as hard as they can for as little as they can. Tellers who were there for several years were receiving 10 cent raises per hour per year. .25 cents was considered very good. Platform hourly was $13+. I came in on the high side because of my experience but then received just a .25 cent raise even though my review was great. Managers expect workers to do more than their job, on top of their job without reward. Basically was told be happy you have a job. If you don't do more than 100% they will insinuate you can be gone. The schedule alone should be a warning. You may know one week in advance when you are working. It could be Thursday night till 8:15PM and then you many need to be back at 7:00 AM to open. There is no consistency. Management plays favorites with vacation time. You will be working the day after Thanksgiving at 5AM, plus Saturdays and Sundays. There is no room for growth because all responsibility is on the branch now, not like it used to be, so the departments that used to be places to move up to are no longer there. You can be there for ever and continue to receive 10c raises and be told to be happy while working 10 hour shifts with a 30 minute lunch. That's all you get. You will have no life. The turnover in staff is high. .

    Advice to ManagementAdvice

    Don't cater to college kids. They get to pick their hours and have a steady schedule while the full time people have to rearrange their lives to accommodate them. They will not be working for you in six months or a year, but your full time people will. The bonus program does not incent anyone to work harder than they already work, because they are already working really hard. Put it in their paycheck.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Working for TD is not too bad for starters

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller
    Current Employee - Bank Teller

    I have been working at TD Bank

    Pros

    The company has amazing benefits. My boss here is great. For the most part my coworkers are very friendly and helpful.

    Cons

    Not much room for growth. The coveted positions have too much bureaucracy.

    Advice to ManagementAdvice

     The elimination of unnecessary bureaucracy will do good for the company. As of now there are many mixed ideas among the many executives which makes the administrative process long, ineffecient and, ineffective.

    Recommends
    Positive Outlook
    Approves of CEO

TD Bank Photos

Sign at TD Bank branch on 7th street in Washington, D.C. (Photo attributed to Matthew G. Bisanz - licensed under the CCL Attribution-ShareAlike 2.5)
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