TD Bank Reviews

Updated March 25, 2015
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3.5
1,331 Reviews
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Bharat Masrani
68 Ratings

Pros
  • Great work life balance, a lot of flexibility with scheduling is what keeps me there (in 62 reviews)

  • Good benefits, sometime give flexible work time / location opportunities (in 53 reviews)

Cons
  • I've heard about 30% of my peers do not have the same consistent work life balance that i do (in 52 reviews)

  • The long hours and the excuse that the bank is fully staffed by senior management makes me laugh (in 47 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. I've found a life-long career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banking Specialist I in Auburn, ME
    Current Employee - Banking Specialist I in Auburn, ME

    I have been working at TD Bank

    Pros

    Base pay, paid time off, many different career paths.

    Cons

    Angry customers yelling at you.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
  2. Summer intern at TD Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Bank

    Pros

    Awesome employee attitude overall! WOW!

    Cons

    The office environment can be distracting

    Recommends
    Positive Outlook
    Approves of CEO
  3. You get what you put in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I in Flushing, NY
    Current Employee - Teller I in Flushing, NY

    I have been working at TD Bank part-time (less than a year)

    Pros

    -Very supportive coworkers.
    -Management will lookout for you if you're willing to be a team player.
    -Great place to learn.
    -Good benefit packages even for part-time.

    Cons

    -Can be tough to please every customer when you work at a busy branch.
    -Can be tough to meet sales goals if you are working a quiet branch.
    -Online banking needs to be improved if TD wants to be America's most convenient bank.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Great culture, family oriented place to work, excellent benefits. Unrealistic goals put in place from high above.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Bank

    Pros

    Excellent benefits, PTO is exceptional, have strong vision of where they are, and where they want to be. Give alot to the community and very involved in charitable giving.

    Cons

    Goals were unrealistic for particular territories, moving too fast without thinking (jumping in without looking at all parties involved), technology in some aspects are not up to par and moves to slow in getting adjusted. Compensation at Officer level is great salary wise, commission wise, not so much.

    Advice to ManagementAdvice

    Approach your goals per territory/region not from a macro view. Decision brought down from Execs in Canada do not work for smaller regions that have much different markets and cultures than larger, more metropolitan regions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Csr1 in New York, NY
    Current Employee - Csr1 in New York, NY

    I have been working at TD Bank

    Pros

    Very freindly staff and understanding

    Cons

    Long hours and weekend hours

    Advice to ManagementAdvice

    Cut back hurts the culture

    Recommends
    Positive Outlook
    No opinion of CEO
  7. Very informative and fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Jersey City, NJ
    Current Employee - Customer Service Representative in Jersey City, NJ

    I have been working at TD Bank part-time (more than 3 years)

    Pros

    Great culture, very friendly bank

    Cons

    Management is out of touch

    Advice to ManagementAdvice

    CEO needs to take a closer look at how branch managers andsupervisors treat certain employees, a lot of favoritism

    Recommends
    Neutral Outlook
    Approves of CEO
  8. My experience working here is very wonderful and rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I in North Hampton, NH
    Current Employee - Teller I in North Hampton, NH

    I have been working at TD Bank

    Pros

    Recognition, customer satisfaction, friendly work environment, no more sweater vests!

    Cons

    Sales goals, unruly customers (at times)

    Recommends
    Positive Outlook
    Approves of CEO
  9. Great bank to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Supervisor in Miami, FL
    Current Employee - Store Supervisor in Miami, FL

    I have been working at TD Bank

    Pros

    Very attainable goals. Best value to customers in terms of products and services. Great benefits. Modern work environment.

    Cons

    Late work hours, as well as weekends, mainly due to management not knowing how to maximize schedule efficiency.

    Recommends
    Positive Outlook
  10. 1 person found this helpful

    Good Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller I
    Former Employee - Teller I

    I worked at TD Bank

    Pros

    Environment in all TD bank is amazing, all co workers were great.

    Cons

    HIre you as a part-time and make you do more than 40hrs a week, so I never received full time benefits.

    Advice to ManagementAdvice

    I suggest they hire full time employees and not try to cut cost by hiring part time employees and making them work full time position.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Great place to start a career. Just don't forget to move on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at TD Bank part-time (more than 5 years)

    Pros

    Flexible with student priorities. Positive service attitude is encouraged. Low-to-moderate pressure sales environment. Comprehensive, off-site training programs w/ mileage reimbursed. 401k option with 6% company match. Tuition reimbursement up to $2500 for undergrad.

    Cons

    Arbitrary sales metrics that encourage micromanagement and favoritism. New & inexperienced hires are treated better than long-time-- read: overworked/underpaid-- employees. Quarterly bonus is inadequate and difficult to maximize. Stores understaffed, but still "over FTE budget." Mediocre banking products offered. Easy to plateau.

    Advice to ManagementAdvice

    Stop the armchair management-- too many impractical changes to daily operations that put unnecessary strain on customer-facing employees. New emphasis on sales gives managers a license to be slave drivers. Align payscale with industry.

    Recommends
    Positive Outlook
    No opinion of CEO

TD Bank Photos

Sign at TD Bank branch on 7th street in Washington, D.C. (Photo attributed to Matthew G. Bisanz - licensed under the CCL Attribution-ShareAlike 2.5)
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