TD Bank Reviews

Updated October 28, 2014
Updated October 28, 2014
1,142 Reviews
3.5
1,142 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TD Bank Group President & CEO Ed Clark
Ed Clark
459 Ratings

Review Highlights

Pros
  • Great work life balance, a lot of flexibility with scheduling is what keeps me there (in 62 reviews)

  • Good benefits, sometime give flexible work time / location opportunities (in 51 reviews)


Cons
  • I've heard about 30% of my peers do not have the same consistent work life balance that i do (in 50 reviews)

  • Work-Life balance is not always great due to long hours (in 45 reviews)

More Highlights

Employee Reviews

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  1.  

    Overall good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Paterson, NJ
    Current Employee - Customer Service Representative in Paterson, NJ

    I have been working at TD Bank part-time (more than an year)

    Pros

    Good hours for college students
    Lots of help available through different departments

    Cons

    late hours
    working sundays
    Higher pay for CSR

    Advice to ManagementAdvice

    More PTO for part time workers. Huge gap in hours between full and part time

    Recommends
    Approves of CEO
  2.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative I in Philadelphia, PA
    Current Employee - Customer Service Representative I in Philadelphia, PA

    I have been working at TD Bank full-time (less than an year)

    Pros

    Always a good time at work, work great around your schedule

    Cons

    Customers are very very needy

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in New York, NY
    Former Employee - Teller in New York, NY

    I worked at TD Bank part-time (more than an year)

    Pros

    -flexible hours
    -good office culture
    -good for promotions

    Cons

    -too much focus on sales referral

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  5. 2 people found this helpful  

    Different and fun banking culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Supervisor in New York, NY
    Current Employee - Store Supervisor in New York, NY

    I have been working at TD Bank full-time (more than an year)

    Pros

    If you're good and have a positive attitude, it is relatively easy to move up.

    Cons

    The store hours are long. There are some weekends and late hours involved for most roles.

    Advice to ManagementAdvice

    A raise for internal candidates who are promoted that is in line with external candidate salaries would be great.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    It was OK.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at TD Bank

    Pros

    Americas most convinient bank. Ya.

    Cons

    Few things. Convinient business location.

    Advice to ManagementAdvice

    Be more productive. Help employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Nice Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weekend Supervisor in Queens Village, NY
    Current Employee - Weekend Supervisor in Queens Village, NY

    I have been working at TD Bank full-time (more than 5 years)

    Pros

    Flexible work hours affordable products to customers

    Cons

    Do not compensate enough to employees

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Financial Service Representative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Bank

    Pros

    By far one of the most enjoyable companies I have ever worked for - fun environment and culture.

    Cons

    Bonuses are based on branch success so if I did great and the branch didn't I didn't get paid.

  9.  

    I worked with a lot of great people at TD Bank it was a great stepping stone but not the best long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Springfield, MA
    Current Employee - Financial Services Representative in Springfield, MA

    I have been working at TD Bank full-time (more than 3 years)

    Pros

    I worked with great people, I have so many TD Bank coworkers that I miss and am still friends with, it is really a great group. The 401k match was very good, we had a good amount of time off and reasonably flexible schedules.

    Cons

    Some things I didn't like; wasted time on conference calls and in meetings, credit card push for application numbers not approval ratings, some people in upper management were not personable and sometimes rude, people hired from the outside make more then promoted employees.

    Advice to ManagementAdvice

    Pay your people well enough that they don't leave rather than apply for an internal promotion. We all new that we would get a 3% raise for a promotion which is not adequate, whereas if we left for another bank we would make a lot more money. Check up on your managers more, I have had a few lazy managers in my years here and no one did anything about it. It is bad for the moral of the branch if the manager doesn't do anything.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    A great stepping stone to a career in banking.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank

    Pros

    A great bank to work for to learn the products and operations of a bank. Moving up with in is fairly easy as long as you strive to achieve quarterly goals.

    Cons

    Restraining stores to a limited amount of employees while expecting convenient service to be provided to customers in a timely fashion.

  11.  

    Teller

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank

    Pros

    Work environment friendly co workers

    Cons

    Long hours depending on your rank

TD Bank Photos

Sign at TD Bank branch on 7th street in Washington, D.C. (Photo attributed to Matthew G. Bisanz - licensed under the CCL Attribution-ShareAlike 2.5)
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