TD Bank Reviews

Updated April 24, 2015
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3.5
1,400 Reviews
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Bharat Masrani
86 Ratings

Pros
  • Great work life balance, a lot of flexibility with scheduling is what keeps me there (in 62 reviews)

  • Good benefits, sometime give flexible work time / location opportunities (in 53 reviews)

Cons
  • I've heard about 30% of my peers do not have the same consistent work life balance that i do (in 52 reviews)

  • The long hours and the excuse that the bank is fully staffed by senior management makes me laugh (in 47 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Bank full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Time Off, work relationships were very strong

    Cons

    Long hours, always on call

  2. Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Epsom, NH
    Current Employee - Teller in Epsom, NH

    I have been working at TD Bank part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun environment, room to grow.

    Cons

    Unrealistic sales goals, company seems to care more about product sales than the well being of customers.

    Advice to Management

    Be more realistic with sales goals, and worry more about customer service than product sales.

  3. Good place to work, but a few long term downsides

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, lots of PTO, not too stressful, job security

    Cons

    Low pay, extremely bureaucratic, slow to promote

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Lots of employee perks, but you better be good at customer service!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at TD Bank full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Paid vacation starts at something like 5 weeks per year for a full time employee and you can roll over one week for the next year. Pretty easy to earn bonuses for submitting referrals, can earn points and "buy" prize items, lots of community volunteer opportunity, you can earn gift cards for preventing fraud, really cool awards shows for employees for each region, and the winners for each region gets to go on all-expenses paid trip to a 5 star hotel (I've been told by other employees that won that this was an incredible experience).

    Cons

    You are pushed to make your goals set by your manager. If you're not real super customer-service oriented like me, you may struggle with this. I made my goals almost always, but I really hated dealing with difficult customers. You are expected to provide over the top customer service, but when the customer asks for something that violates banking laws or company policy, you can say no. Sometimes your manager or head teller will bend the rules a little bit depending on the situation. Managers spend a lot of time in the community looking for business and in company meetings and events.

    Advice to Management

    Get out of your office and answer the phones. Offer more support to your team and take some of the blows that customers throw at us.

  6. Extremely smart people in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very open for interns to ask supervisors questions. Very flexible with overtime.
    Great training program.

    Cons

    The pay is much lower compares to other internship programs.
    Very competitive to land internship

    Advice to Management

    Provide more frequent updates with regards to the interns.

  7. Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I in Manchester, NH
    Current Employee - Teller I in Manchester, NH

    I have been working at TD Bank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with

    Cons

    Having to deal with unhappy customers in regards to fees.

  8. Nice place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank

    Pros

    Easy job, friendly environment

    Cons

    Really pushed to drink the TD "koolaid"

  9. Manangement skill

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Bank part-time

    Pros

    I learned financial overview of banking and how to work in team and meet new clients everyday.

    Cons

    It was not related to my career and needed me to focus on Sales.

  10. Overall not a bad time, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Head Teller
    Former Employee - Assistant Head Teller

    I worked at TD Bank full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    You learn a lot about banking on the retail level and there is a lot of room for growth.

    Cons

    Lack of communication as far as who to speak to when management isn't able to assist you.

    Advice to Management

    Be open and receptive to your employees as well as supportive of their growth.

  11. Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Burlington, VT
    Current Employee - Anonymous Employee in Burlington, VT

    I have been working at TD Bank full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company for work life balance. Flexible schedule, good benefits for whole family. Lovely 401(k) benefits including annual bonus into it even for those who don't contribute themselves.

    Cons

    Long hours in the retail world can make for long days or weird schedule but works well if you need flexible schedule.

    Advice to Management

    I don't have any advice that I can think of. Opinions are heard when spoken from top to bottom levels.

TD Bank Photos

Sign at TD Bank branch on 7th street in Washington, D.C. (Photo attributed to Matthew G. Bisanz - licensed under the CCL Attribution-ShareAlike 2.5)
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