TD Bank

www.td.com

TD Bank Reviews

Updated January 27, 2015
Updated January 27, 2015
1,252 Reviews
3.5
1,252 Reviews
Rating Trends

Recommend to a friend
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Bharat Masrani
39 Ratings

Review Highlights

Pros
  • Great work life balance, a lot of flexibility with scheduling is what keeps me there (in 62 reviews)

  • Good benefits, sometime give flexible work time / location opportunities (in 53 reviews)


Cons
  • I've heard about 30% of my peers do not have the same consistent work life balance that i do (in 52 reviews)

  • The long hours and the excuse that the bank is fully staffed by senior management makes me laugh (in 47 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Treasury Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Treasury in Cherry Hill, NJ
    Former Employee - Treasury in Cherry Hill, NJ

    I worked at TD Bank as an intern (less than a year)

    Pros

    Amazing experience: had high level meetings with Senior Vice Presidents on a regular basis, got a great overview of the bank in general and extremely detailed training in the treasury department, was involved in several projects, as well as a project designed to connect interns together and add value to TD Bank USA.

    Cons

    The only con was that the program could have been longer. I was lucky enough to be invited back for an extension after the program was over.

    Recommends
    Positive Outlook
  2.  

    Great company to work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I in Derry, NH
    Current Employee - Teller I in Derry, NH

    I have been working at TD Bank

    Pros

    They are about customer service and making sure the customer is a person, not just an account.

    Cons

    I don't really have anything bad to say about the company. They are absolutely fantastic to work for if you're a people person.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Better than other banks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Philadelphia, PA
    Current Employee - Store Manager in Philadelphia, PA

    I have been working at TD Bank

    Pros

    Everyone's got a great attitude and upper management is easy to work with. They seem to genuinely care

    Cons

    A lot of buckets to hit as most banks and incentives are not too high

    Advice to ManagementAdvice

    Don't get complacent

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    No Work-Life Balance, Cold calling three hours a day, and low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative I in Melville, NY
    Former Employee - Customer Service Representative I in Melville, NY

    I worked at TD Bank full-time (more than a year)

    Pros

    The part time off plan for full timers is wonderful. You get 4 to 5 weeks a year to be used for sick time, holidays, and vacation.

    Cons

    You have no life outside of work when you work here full time. You also are pretty much not allowed to have any other engagements besides working there because it's a seven day bank. The company is so sales driven and treats their employees so badly that we were forced to cold call businesses begging them to open accounts with the bank. They also cut staff so badly that every single day the branches are struggling to help their customers, lines out the door with customer complaints. Oh and when the customers get called to rate the bank and your name is attached to their transaction, you get in trouble because the bad experience is your fault not the fact the bank refuses to fully staff their stores. When I first started it was the best job, it quickly became the most stressful job I've ever had and made me hate what I was doing for work. So happy I left this bank and I am never returning.

    Advice to ManagementAdvice

    Start hiring more people to work in the branches. Cut it out with the cold calling and making the employees become work horses for 14 dollars an hour. Enough with putting so much pressure on the store managers because they in return make life hell for their employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    ASM - GOOD Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Miami, FL
    Former Employee - Assistant Manager in Miami, FL

    I worked at TD Bank full-time (more than 8 years)

    Pros

    flexible schedule, great atmosphere to lear different areas of retail banking.

    Cons

    low pay incentives, big bank with over the top goals.

    Advice to ManagementAdvice

    Keep focus local and develop accordingly

    Recommends
    Approves of CEO
  7.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank

    Pros

    Great company! Competitive pay and mobility

    Cons

    Not too many negatives to say

    Advice to ManagementAdvice

    Thank you for all you do!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Limitless potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative I
    Current Employee - Financial Services Representative I

    I have been working at TD Bank

    Pros

    Not stingy with overtime. Which you will need to complete some FSR work.

    Cons

    Staffing is not up to par

    Advice to ManagementAdvice

    Bonus payout is light compared to the industry

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank

    Pros

    Good pay
    Chances to move up
    Benifits
    Pto

    Cons

    Some days are long 11+ hours
    Not many chances of overtime
    20 hour teller could work 6 days, short shifts
    Some Management have free range and use it to their advantage

    Recommends
    Positive Outlook
  10.  

    Good Company, Pay Sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank

    Pros

    People are good. Work Life Balance is there. Staff is great

    Cons

    Pay is weak and there is a lack of communication from regional management to its workers on the line

    Advice to ManagementAdvice

    Stop being stingy when others in the industry are seeing better pay

  11.  

    at TD Bank I hired and fired employees made employee schedule handled over 200 accountsI was a manager in the credit dep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Manager in Greenville, SC
    Former Employee - Credit Manager in Greenville, SC

    I worked at TD Bank

    Pros

    the pros about this job was I got to deal with customers which I love to do and I was very good leader

    Cons

    the cons about this job was I to drive 3 hours every day there and back from Greenville to Charlotte North Carolina

    Advice to ManagementAdvice

    some advice that I have for management I am a very hard worker I will not leave until my work is done I'm a very good leader I have leadership skills I'm very good with computers and I'm a very good customer service person

    Recommends
    Positive Outlook
    Approves of CEO

TD Bank Photos

Sign at TD Bank branch on 7th street in Washington, D.C. (Photo attributed to Matthew G. Bisanz - licensed under the CCL Attribution-ShareAlike 2.5)
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