TD Bank Reviews

Updated May 1, 2015
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Employee Reviews

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  1. Half good Half Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    As an FSR you get great help from your wealth leaders and training in that respect. They also helped me get my license which is the reason why I went to TD Bank.

    Cons

    Since you do 2 roles you can never fully commit to 1. Also Management needs a serious overhaul.

    Advice to Management

    Train yourselves better and hire more staff honestly its ridiculous that we have to do everything and yet get no support from leadership in doing our role.

  2. Lots of employee perks, but you better be good at customer service!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at TD Bank full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Paid vacation starts at something like 5 weeks per year for a full time employee and you can roll over one week for the next year. Pretty easy to earn bonuses for submitting referrals, can earn points and "buy" prize items, lots of community volunteer opportunity, you can earn gift cards for preventing fraud, really cool awards shows for employees for each region, and the winners for each region gets to go on all-expenses paid trip to a 5 star hotel (I've been told by other employees that won that this was an incredible experience).

    Cons

    You are pushed to make your goals set by your manager. If you're not real super customer-service oriented like me, you may struggle with this. I made my goals almost always, but I really hated dealing with difficult customers. You are expected to provide over the top customer service, but when the customer asks for something that violates banking laws or company policy, you can say no. Sometimes your manager or head teller will bend the rules a little bit depending on the situation. Managers spend a lot of time in the community looking for business and in company meetings and events.

    Advice to Management

    Get out of your office and answer the phones. Offer more support to your team and take some of the blows that customers throw at us.

  3. Extremely smart people in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very open for interns to ask supervisors questions. Very flexible with overtime.
    Great training program.

    Cons

    The pay is much lower compares to other internship programs.
    Very competitive to land internship

    Advice to Management

    Provide more frequent updates with regards to the interns.

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  5. Very Hostile Work Environment!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller II in Orange, NJ
    Former Employee - Teller II in Orange, NJ

    I worked at TD Bank full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay is decent
    Progress and growth in company is attainable
    Easy work

    Cons

    Hours are very wacky
    I'm not too sure about other branches, but with the exception of a few people my co workers were at times unbearable
    Customers were just as unbearable, again, with the exception of some
    Sales goals are ridiculous

    Advice to Management

    Again I want to emphasize that I am sure TD Bank is NOT a bad company to work for, I feel as though I could have stayed there longer but my working environment became very unbelievably horrid. I actually never experienced anything like it I hope I never have to again!

    My advice to management (MEANING ONLY THE BRANCH MANAGER!!!!!) TAKE SOME RESPONSIBILITY! A lot of problems arose simply because of your poor leadership and your behavior. As far as my other former employees, (with the exception of the level headed ones, they know who they are) stop acting like 5 years old when you don't get your way! If you don't like something there are ways to go about fixing it, but throwing a tantrum only makes you look foolish! If that doesn't work then grow a pair, suck it up and find a different job, which is exactly what I did and I haven't looked back since and NEVER EVER will!

  6. Nice place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank

    Pros

    Easy job, friendly environment

    Cons

    Really pushed to drink the TD "koolaid"

  7. Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I in Manchester, NH
    Current Employee - Teller I in Manchester, NH

    I have been working at TD Bank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with

    Cons

    Having to deal with unhappy customers in regards to fees.

  8. Overall not a bad time, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Head Teller
    Former Employee - Assistant Head Teller

    I worked at TD Bank full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    You learn a lot about banking on the retail level and there is a lot of room for growth.

    Cons

    Lack of communication as far as who to speak to when management isn't able to assist you.

    Advice to Management

    Be open and receptive to your employees as well as supportive of their growth.

  9. organization itself is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Bank full-time

    Pros

    Good benefits, paid time off, good compensation with semiannual raises

    Cons

    Cutthroat, management only cared about customers and not their employees, demand too much

    Advice to Management

    Treat your employees right and you will have a cooperative staff

  10. Manangement skill

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Bank part-time

    Pros

    I learned financial overview of banking and how to work in team and meet new clients everyday.

    Cons

    It was not related to my career and needed me to focus on Sales.

  11. Helpful (1)

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative
    Current Employee - Financial Services Representative

    I have been working at TD Bank full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Everyone is over-the-top friendly to you. Great company who tries really hard to be the best.

    Cons

    Poor salary and bonuses. Terrible hours for employees and they tend to have a lot of titles for doing the same job.

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Sign at TD Bank branch on 7th street in Washington, D.C. (Photo attributed to Matthew G. Bisanz - licensed under the CCL Attribution-ShareAlike 2.5)
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