TD Bank Reviews

Updated September 17, 2014
Updated September 17, 2014
1,069 Reviews
3.4
1,069 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TD Bank Group President & CEO Ed Clark
Ed Clark
429 Ratings

Review Highlights

Pros
  • Great work life balance, a lot of flexibility with scheduling is what keeps me there (in 54 reviews)

  • Good benefits lots of paid time off for full time employees lots of room for growth (in 46 reviews)


Cons
  • I've heard about 30% of my peers do not have the same consistent work life balance that i do (in 43 reviews)

  • Many long hours with no comp time, appreciation or compensation (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Its ok, but could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank

    Pros

    the people i worked with were great. nice, and friendly.

    Cons

    the pay is average, or maybe below. computer systems are slow. lousy customers.

  2.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank

    Pros

    Great opportunity
    Prominent Company
    Good People

    Cons

    I don't have anything negative to say about the company.

  3.  

    Great schedule, pay, and benefits for students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller II  in  Richland, SC
    Former Employee - Teller II in Richland, SC

    I worked at TD Bank part-time for more than a year

    Pros

    Flexible scheduling for students. Decent pay, especially starting out. Great tuition incentives. Tellers are trained extensively on customer service, sales, and operations, giving them an upper hand advantage when looking for jobs at other institutions.

    Cons

    The company tends to carry a "do more" mentality, where your beat isn't good enough. The company talks a lot about promotion, but rarely delivers (not sure if it's due to policy or faulty management). Don't take on extra responsibilities, unless it comes with appropriate pay/benefit increase on the front end.

    Advice to ManagementAdvice

    You lose a lot of your stars by keeping them down. Have a policy that encourages promotions -even if it's CSR I to CSR II- so they know they're on the right track.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Financial Service Representative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Bank

    Pros

    Great company to start your career and learn about banking

    Cons

    Poor upper management/fairly new position at TD and one that has a difficult time succeeding once you become licensed more mentoring is required

  6.  

    experience at call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Specialist  in  Mount Laurel, NJ
    Current Employee - Bank Specialist in Mount Laurel, NJ

    I have been working at TD Bank full-time for more than a year

    Pros

    energetic work place, up front PTO

    Cons

    unrealistic goals, dramatic teams, stressful

    Advice to ManagementAdvice

    pay attention to your employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Great experience, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deployment Technician I  in  Mount Laurel, NJ
    Current Employee - Deployment Technician I in Mount Laurel, NJ

    I have been working at TD Bank full-time for more than 5 years

    Pros

    Learn a lot, great benefits, lots of overtime.

    Cons

    Low pay, responsibilities are added old the longer you have been there, but you never get compensated for them.

    There is no home balance. You do the job until it's done. If that takes you 16 hours all day, then so be it.

    HR will then reduce your hours because "Nobody works 80 hour weeks”

    Advice to ManagementAdvice

    Pay your employees. Stop spending money on crap like "Employee Appreciation Week" when the managers give each other gifts., and give it to the employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great job for college students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller  in  New York, NY
    Current Employee - Bank Teller in New York, NY

    I have been working at TD Bank part-time for more than a year

    Pros

    Tuition reimbursement, banking experience, great people to work with

    Cons

    Underpaid for what you do, unfair schedules, work extremely early, customers can be mean

    Advice to ManagementAdvice

    More communication

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Potential

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Bank full-time

    Pros

    Good experience, potential opportunities for right candidate

    Cons

    development, advancement opportunity, benefits, pay

    Neutral Outlook
    No opinion of CEO
  10.  

    Good resume and work experience...too good to be promoted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  New Philadelphia, OH
    Current Employee - Assistant Store Manager in New Philadelphia, OH

    I have been working at TD Bank full-time for more than 3 years

    Pros

    TD Bank is growing it's presence in the US and as a result there is a lot of opportunity if you can perform under the pressure.

    Cons

    If your performance is too good, you will be kept where you are. They say they promote from within but if you try to advance, upper management will be very upset at the prospect of losing you.

    Advice to ManagementAdvice

    Promote talent and put the welfare of the employee first before the store or market goals. Also, give better raises. My last raise was roughly $50/mo, which is $12.50/week, $2 and something per day...you get the picture.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Promote Store Managers from within TD Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative  in  Jersey City, NJ
    Current Employee - Financial Service Representative in Jersey City, NJ

    I have been working at TD Bank full-time for more than 10 years

    Pros

    Everyone gets decent PTO time

    Cons

    You are locked into your job pretty much not much room for
    advancement - thats why the turnover rate is so high.

    Advice to ManagementAdvice

    What's wrong with your desk people - answer NOTHING. Why dose HR tell
    desk people they are not qualified to become asssistant store managers or store managers when they apply.
    Managers should be promoted from within by Regional market managers not HR who knows NOTHING
    about the applicants performance at the branch level. This is absurd and the TURNOVER is costing the Bank MILLIONS.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Worked for TD Bank? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.