TD Canada Trust

  www.tdcanadatrust.com
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TD Canada Trust Reviews

Updated August 12, 2014
Updated August 12, 2014
126 Reviews

3.9
126 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TD Canada Trust Group President and CEO Ed Clark
Ed Clark
81 Ratings

Review Highlights

Pros
  • Good team work, work life balance, good appreciation, love all the gathering and fun activities together (in 5 reviews)

  • good benefits like health and dental as well as incentive plan matches 50% for stock option (in 8 reviews)


Cons
  • Work / life balance is a bit hard at times especially with new 7 day banking (in 8 reviews)

  • The work environment is not consistent from branch to branch (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I love overall experience, though internal hiring is not prioritized which I don't like

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative Td Canada Trust  in  Fredericton, NB (Canada)
    Current Employee - Customer Service Representative Td Canada Trust in Fredericton, NB (Canada)

    Pros

    Management is great,
    HR is great,
    very flexible while going school.

    Cons

    didn't like that they preferred an external candidate for a job that i was qualified for
    opportunities to grow within are limited to how well your managers are socialized within the company

    Advice to ManagementAdvice

    all is well:P

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    You have to choose a right branch to start with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative  in  Richmond, BC (Canada)
    Former Employee - Financial Service Representative in Richmond, BC (Canada)

    Pros

    Great benefits and pensions. My co workers are overall supportive of me when I need help. Training is provided, but a lot of the learning comes from hands-off experience at work.

    Cons

    Most of the roles in bank involves a sales goal and this will not play out in a fair way. If you work at a busy branch, chances are more likely you get more opportunity in sales and you are more likely to reach and exceed your goal. If you are like me who work at a rather slow branch, then you will find a challenge to move up as the others will have higher performance than you and the hiring manager really looks at sales number more than other factors.

    Advice to ManagementAdvice

    Please take the time to talk each of staff at the retail branch. A lot of the staff really wants to talk to higher management for career advancement or just for the sake of acknowledgement of their hard work.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's a legendary experience, they let you the chance to advance !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative  in  Montreal, QC (Canada)
    Current Employee - Financial Service Representative in Montreal, QC (Canada)

    Pros

    -Good place to grow and learn
    -The dynamic is really good
    -Nice organisation

    Cons

    -Salaries are not the higher of the industries
    -The staff rotation is good for us but the client got some difficulties on the adaptation

    Advice to ManagementAdvice

    Relatated to the management, the training are good.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Overall a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Langley, BC (Canada)
    Current Employee - Customer Service Representative in Langley, BC (Canada)

    Pros

    Very professional atmosphere, love working with the customers although some can be demanding.

    Cons

    I don't like the retail hour aspect of it, but goes with the territory. I don't think they are quite honest with the ability to promote as quickly as they say in the interview. Later as you are in a few months, they are more realistic with their approach to promoting.

    Advice to ManagementAdvice

    I don't think it is fair that some of the CEI remarks that people give our reflective of their rating. And you get your job performance based on these reviews and branch performance.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good environment but horrible pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative  in  Windsor, ON (Canada)
    Current Employee - Financial Service Representative in Windsor, ON (Canada)

    Pros

    They really do care about employees experience. You get great benefits and banking discounts.

    Cons

    The pay is terrible and they are very slow to promote.

    Advice to ManagementAdvice

    Stop being so greedy

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great Company, Great Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Coquitlam, BC (Canada)
    Former Employee - Customer Service Representative in Coquitlam, BC (Canada)

    Pros

    People treat you like family, there is no pressure. They give you as much time as you need to learn. Plus they give you incentives and sales bonuses! Great training program at the head office as well. People generally love working here.

    Cons

    I didn't get as much hours as I wanted. Not that much opportunities open for advancement.

    Advice to ManagementAdvice

    Management is too nice to give advice to.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    amazing. very helpful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Toronto, ON (Canada)
    Current Employee - Customer Service Representative in Toronto, ON (Canada)

    Pros

    flexibility, great place to work, you learn a lot from other employees and managers, training is very thorough and important

    Cons

    customers, long hours long hours long hours long hours long hours long hours long hours long hours long hours long hours

    Advice to ManagementAdvice

    keep focusing on learning and development

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Worked there for over 4 years in about 3 different positions starting as a teller. Very focused on development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MCS  in  Vancouver, BC (Canada)
    Former Employee - MCS in Vancouver, BC (Canada)

    Pros

    Great people for the most part. Always had fun with any work function. Very positive people.

    Cons

    certain positions are not compensated enough for what they have to deal with. Sometimes there were unattainable expectations.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Love it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Staff and management are very close. The barier in between them is non-existing so it makes it much easier to speak freely about concern. They take are views in concederation to improve their self. Extremely positive place to grow.

    Cons

    Staff rotation can be quick in some aera. It create a stresser for Customer and staff to find consistant support. It is harder to move up when the management group is fairly new.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Working Environment for Driven Individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Brampton, ON (Canada)
    Current Employee - Customer Service Representative in Brampton, ON (Canada)

    Pros

    If you want to move up in your industry and are looking for managers and an environment that will push you to succeed and better yourself, TD is the financial institutional that will give you that. The work culture is very team oriented and everyone has the mentality that when one person excels, so does everyone else. All the managers invest in your development, and that is encouraging for passionate individuals looking to move up quickly.

    Cons

    Working at any financial institution is demanding, but for those who know this is where they want to be, the pace and demands of the industry are to be expected.

    Recommends
    Positive Outlook
    Approves of CEO

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