TD Commerce Bank Reviews

Pros

none that i can think of really. Its pretty lame and annoying. They always make a big deal about how there are no quotas, but i could've met any quota.

Cons

bad pay, because of no quotas. Under staffed, corny, get out while you can its horrible. Go work for a real bank not this loony bin.

Advice to Senior Management

act like a bank not a toy store. Customer service will only get you so far, in the end its all about the money. Keep your crappy pens and loli pops and give more interest.

Pros

good benefits, decent career advancement program, attempting to improve employee satisaction, Many projects to help out with in the community, tuition reimbursement

Cons

pay is low, they pay new employees way more than existing, their is no respect for work life balance, holidays, personal time, etc. They have a horrible training progra that you do not really learn the branch essentials in and then you are thrown out on a desk or a teller box immediately,

Advice to Senior Management

Do not use Cash program as a way to exploit hardworking employees into performing 2 or more job functions at the same time to save money. This is not helping your employees grow-but pushing them ut the door. Business Development should be for a "business officer"- our store have the highest foot traffic any competitor, yet we have our managers the most important leader out all the time doing development. These stores are busy and need more managers or supervisors inorder to keep up with the constant firedrills and what is expected of us. We should have more employees, a better HR recruiting system, and a floating pool of new hires who have been properly trained to fill in when we need help because the turn over rate is very high

Pros

The job is great depending on the people you work with but other than that, it keeps you busy and its simple work

Cons

Not very organized, especially for a bank. Management is very sloppy and responsibility is tossed around a bit too much

Advice to Senior Management

Management could definitely use some work but other than that its a great job and the pay is fantastic. looks great on your resume FOR SURE

Pros

Good work environment with management very willing to help with needs and concerns. All in all a good work environment.

Cons

The pay was pathetic for the amount of time and energy put into dealing with customers and the hours worked.

Advice to Senior Management

Attempt to make it more beneficial for the employees to work at TD so that the turnaround for employees becomes less and less.

Pros

good working environment with excellent benefits

Cons

slow decision making process at all times

Advice to Senior Management

pretty supportive

Pros

Competitive environment built with the Customer, Employee and shareholder in mind. Fun environment with a serious approach to business issues

Cons

Still a little disconnected from the integration.... mgmt needs to make some tough calls.

Advice to Senior Management

Keep building the network!

Pros

It was very flexi able with school schedule, had the opportunity to work as many hours as I wanted and the atmosphere was comfortable.

Cons

The seven day week banking, rude customers and management. Very unprofessional from senior management on down. The pay scale sucked!!!

Advice to Senior Management

Give employees better pay and be more professional. Create a better professional development program for current employees and have better benefits.

Pros

-easy to pick up shifts for extra money.
-you meet pretty cool customers
-the fast pasted environment makes the shifts quicker

Cons

-You would think because of their flexible hours, a college student would fit right in. WRONG! Students are penalized for not having "open availability".
-there were only 2 chairs that were "rotated" among tellers.
-if you did not have an opening shift you would not get a chair.
-new tellers are expected to meet unrealistic performance expectations.
-management definitely has favorites.
-there will be no time to find the difference of a new teller. But veteran tellers can stay all night to find theirs.
- 6:30am, saturday branch meetings. (even if you are not working that they)
-i've seen many new tellers get fired(without warning) for mistakes anyone could have made
-you may be required to greet for all day with out a lunch break.
-I have taken a 3hr lunch, in order to avoid overtime!!!
-management forgets to approve your time.
-be prepared to carry 20lb bags of coins from that filthy penny arcade.
-management is really strict about attire.

Advice to Senior Management

stop playing favorites. Many students work here so they can take advantage of the flexible hours. Please do not require part time 20hr employees to be "open" 7 days a wk. Chances are they are pt to go to school! duh!

Pros

PROS:

-Friendly atmosphere with co-workers
- Not as sales driven as other competitors
- Flexible work schedules (open 7 days a week allows for part time employees)
- Company culture attempts to be fun/energetic
-Very solid benefits

Cons

CONS:

- TERRIBLE PAY
-Rewards for doing months of work include POTENTIALLY receiving a $25 gift card
-Upper management plays favorites over more qualified candidates
-Not much room to grow (opposite of what company declares CONSTANTLY)
-General shift away from being customer-oriented and more towards finding ways to "fee" customers
- Systems that were installed are still buggy; numerous glitches, including weeks of system being completely down which destroyed years of hard-earned reputation and status
-More sales driven without any form of major compensation

Advice to Senior Management

-Try to start compensating employees in a way similar to competing banks; otherwise talent will quickly leave for higher-paying jobs
-Promote those that are competent, and get rid of those that cause trouble
-Stop allowing management to play favorites with employees/customers
-Make sure software is virtually glitch-free before switching over to brand new internal systems

Pros

Decent health benefits package. Some post-merger work can be interesting.

Cons

Communication on major issues is poor or delayed. Announcements sometimes are vague, generating rumors. Alternatively, some decisions are foregone conclusions by the time they are made. There is still an undercurrent of "us vs. them" since the completion of the merger. The emphasis on ongoing merger activity can be a bit tedious and has strained the resources.

Advice to Senior Management

Listen to your employees and your customers. What made either legacy organization special before is no longer true, given the new size of the combined bank. Both employees and customers feel the new bank no longer appreciates them -- which can be an issue when trying to grow your franchise.