TD Commerce Bank Reviews

16 reviews filtered by
  • New York City, NY Area
  • Any Job Title
  • Any Status
Employment Status

Reset
3.1
Rating Trends
Recommend to a friend
Approve of CEO
TD Commerce Bank President & CEO Mike Pedersen
Mike Pedersen
0 Ratings

16 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Rewarding but stunted

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Chatham, NJ
    Former Employee - Assistant Store Manager in Chatham, NJ

    I worked at TD Commerce Bank full-time (More than 5 years)

    Pros

    Job security, great staff, good bosses, improving IT and organizational enhancements

    Cons

    Limited mobility into certain areas, unreal expectations within a 40 hour work week, little input taken from field employees for audit and procedural improvement via TQM.

    Advice to Management

    Listen to the people on the front lines. They know how it is. When looking to improve operations, don't cut corners and listen to your customers.


  2. Helpful (3)

    A strange trip I wouldn't take over again.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Manager in New York, NY
    Current Employee - Portfolio Manager in New York, NY

    I have been working at TD Commerce Bank full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The Company was growing really fast.

    Cons

    Company was fraught with scandal the whole time I worked there- an then bought out by a Canadian Bank- TD.

    Advice to Management

    I hope the IT systems are integrated & improved by now.


  3. Its good place to start

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Teller in New York, NY
    Current Employee - Head Teller in New York, NY

    I have been working at TD Commerce Bank

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Management and coworkers are the best in TD

    Cons

    Open 7 days a week, 6:30Am - 8:30PM is a very tough schedule even its rotating every week.

    Advice to Management

    Branch managers are great, just the upper management only care about the # not the employees nor the customers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Not Bad

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Eatontown, NJ
    Current Employee - Teller in Eatontown, NJ

    I have been working at TD Commerce Bank

    Approves of CEO
    Approves of CEO

    Pros

    The job is great depending on the people you work with but other than that, it keeps you busy and its simple work

    Cons

    Not very organized, especially for a bank. Management is very sloppy and responsibility is tossed around a bit too much

    Advice to Management

    Management could definitely use some work but other than that its a great job and the pay is fantastic. looks great on your resume FOR SURE


  6. Helpful (1)

    "Very Demanding"

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edison, NJ
    Current Employee - Anonymous Employee in Edison, NJ

    I have been working at TD Commerce Bank

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    good benefits, decent career advancement program, attempting to improve employee satisaction, Many projects to help out with in the community, tuition reimbursement

    Cons

    pay is low, they pay new employees way more than existing, their is no respect for work life balance, holidays, personal time, etc. They have a horrible training progra that you do not really learn the branch essentials in and then you are thrown out on a desk or a teller box immediately,

    Advice to Management

    Do not use Cash program as a way to exploit hardworking employees into performing 2 or more job functions at the same time to save money. This is not helping your employees grow-but pushing them ut the door. Business Development should be for a "business officer"- our store have the highest foot traffic any competitor, yet we have our managers the most important leader out all the time doing development. These stores are busy and need more managers or supervisors inorder to keep up with the constant firedrills and what is expected of us. We should have more employees, a better HR recruiting system, and a floating pool of new hires who have been properly trained to fill in when we need help because the turn over rate is very high


  7. Helpful (1)

    not ideal for students

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in New York, NY
    Former Employee - Teller in New York, NY

    I worked at TD Commerce Bank

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -easy to pick up shifts for extra money. -you meet pretty cool customers -the fast pasted environment makes the shifts quicker

    Cons

    -You would think because of their flexible hours, a college student would fit right in. WRONG! Students are penalized for not having "open availability". -there were only 2 chairs that were "rotated" among tellers. -if you did not have an opening shift you would not get a chair. -new tellers are expected to meet unrealistic performance expectations. -management definitely has favorites. -there will be no time to find the difference of a new teller. But veteran tellers can stay all night to find theirs. - 6:30am, saturday branch meetings. (even if you are not working that they) -i've seen many new tellers get fired(without warning) for mistakes anyone could have made -you may be required to greet for all day with out a lunch break. -I have taken a 3hr lunch, in order to avoid overtime!!! -management forgets to approve your time. -be prepared to carry 20lb bags of coins from that filthy penny arcade. -management is really strict about attire.

    Advice to Management

    stop playing favorites. Many students work here so they can take advantage of the flexible hours. Please do not require part time 20hr employees to be "open" 7 days a wk. Chances are they are pt to go to school! duh!


  8. TD Bank will lose a lot of good people once the recession ends

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in New York, NY
    Current Employee - Senior Customer Service Representative in New York, NY

    I have been working at TD Commerce Bank

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    A variety of work schedules to choose from, no layoffs during recession at least for CSRs and tellers.

    Cons

    Low morale among employees due to post integration problems that were not acknowledged and solved fast enough by management. Poor incentive plan for all non-exempt employees. A two-tier hierarchy exists between workers (CSRs, tellers and back office personnel) and management in terms of respect, room for advancement and compensation. Management's perception of how well employees are treated is in stark contrast to employees' perception of how they are treated. The twain shall not meet!

    Advice to Management

    Hire better managers/leaders, institute recognition plans that employees appreciate not what managers think they will appreciate. Very few people really want to attend the Wow Awards this year. Paying what amounts to a mere $160.00 per quarter before taxes to CSRs for meeting their quotas is NOTHING! That is not a WOW incentive plan! Remember that how you treat your employees is a direct reflection of how you treat your customers who make profits for you.


  9. Admin Ass.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Clifton, NJ
    Former Employee - Administrative Assistant in Clifton, NJ

    I worked at TD Commerce Bank

    No opinion of CEO
    No opinion of CEO

    Pros

    Energetic office culture, people oriented, customer driven. Fast paced, lots of people and team building activities

    Cons

    tough go around getting promotions, pays below market

    Advice to Management

    Start promoting more from within rather than hiring outside, lesser talent.


  10. Very classy place.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Manager in New York, NY
    Current Employee - Risk Manager in New York, NY

    I have been working at TD Commerce Bank

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    great place to work. people are nice and considerate. bosses are understanding and give you a lot of leeway and then some.

    Cons

    some times overbeaing corporate mandates and rules make it hard at times to have the freedom to get things done quickly.

    Advice to Management

    keep beauracracy to a minimum. give more independence to workers who have established a track record to make important decisions.


  11. Stay Away

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Port Chester, NY
    Current Employee - Customer Service Representative in Port Chester, NY

    I have been working at TD Commerce Bank

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you have the right people backing you up then you can move up in the company fairly quickly. Can make a good amount of money in the industry but of course have to know the right person. The hours are flexible and if you are still in school it is a great way to get a decent name on your resume. You can meet pretty interesting people and network. It is a wonderful way to get your foot in the door if you are willing to do a bit of sucking up to. Great job for moms and students.

    Cons

    Where do I begin....they treat you like a slave. Pay is mediocre for the amount of hours. They don't explain procedures properly and then expect you to know what you are doing. They bend the rules for whom they please and screw others over. They quality of life, that an employee that works in the branch lives is horrible. They expect you to kiss the customers butts while they treat you like crap. When you finally go out of your way to help someone nobody, not even the manager appreciates it. They have extremely stupid rules that make more work for you and inconveniences the customer unlike what their motto.

    Advice to Management

    Better training management. Provide more feedback and proper procedure explanation. Encouragement of all employees not just a select few. Hire more professional staff.



Showing 16 of 72 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.