TELUS
3.5 of 5 478 reviews
www.telus.com Vancouver, Canada 5000+ Employees

TELUS Reviews in Calgary, AB Canada

Updated Apr 6, 2014
All Employees Current Employees Only

3.4 51 reviews

                             

65% Approve of the CEO

TELUS President, CEO, and Director Darren Entwistle

Darren Entwistle

(40 ratings)

68% of employees recommend this company to a friend
51 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

I have enjoyed working for Telus the past 8 Year's it has been nothing but Great !

Sales Manager (Current Employee)
Calgary, AB (Canada)

I have been working at TELUS full-time for more than 8 years

ProsGood Company to work for they give great advancement and growth

ConsI have no Con's to share about this company

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

Network Technician

Network Technician (Former Employee)
Calgary, AB (Canada)

I worked at TELUS full-time for more than 10 years

ProsEnough time to learn the job by own efforts. Good benefits.

ConsNot really a IT company. After learning the job gets stuck in it, mangement wants you stay in same job forever. They don't want you to master all technical areas. Lots of Favouritism, It's not what you know it's Who you know kind of company. Is you want to do well just kiss manager's ass all the time.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Good for starters

Director (Former Employee)
Calgary, AB (Canada)

I worked at TELUS full-time for more than 10 years

ProsBreadth of products offered
Okay HR benefits, finally adopted teleworking
Marketing company
Good share price if you are in Employee share plan
Mainly EBITDA focused

ConsNot a real IT service company (some leaders are not IT and IP literate)
Leaders do not "walk the talk"
Very bureaucratic process, nepotism, and very political culture
Monopolistic approach to employees, market and customers
"Very Tight" command and control style of leadership
Chose to burden itself with old traditional technology
Mainly EBITDA focused (employees and customers are just numbers)

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

We want your feedback – Are these company reviews helpful to you?  Yes | No
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Lots of perks

Design Specialist (Current Employee)
Calgary, AB (Canada)

I have been working at TELUS full-time for more than 8 years

ProsBig corporates discount on all products/services, ok benefits, good share purchase program, good work/life balance

ConsBelow average pay according to market averages

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Bad Bad Bad

Deployment and Completion Clerk II (Current Employee)
Calgary, AB (Canada)

I have been working at TELUS full-time for more than 5 years

ProsLots of free courses, mediocre benefit package. If you are management or management excluded you are treated great!

ConsIf you are not Management or Management excluded and are part of the union you are the enemy. Management does not like to be challenged or corrected and if you have an opinion you are toast. Do not work for telus if you have lots of prior work experience, Telus was the 2nd worst run company i have ever worked for in my over 30 years in the work force. The only reason I have lasted so long at TELUS is I worked graveyard shift for 4 years so I was protected from the management BS that happens during the days.

Advice to Senior ManagementYou're employees are you're greatest asset, treat them with respect and get rid of the Fear and intimidation style of managing

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Business Changes Constantly

Business Analyst (Former Employee)
Calgary, AB (Canada)

I worked at TELUS full-time for more than 5 years

ProsGreat pay and decent shifts to work.

ConsTELUS is a leader in outsourcing work to other countries which leads to job insecurity in Canada. (i.e. Call Centre closures, consolidation of departments etc)
Regular lay-offs about every 2-3 years

Advice to Senior ManagementFocus on the people and the customers
Focus on keeping jobs in Canada - it is not all about the bottom line all the time.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

If you want job security then work for Telus!

Senior Technology Specialist (Current Employee)
Calgary, AB (Canada)

I have been working at TELUS full-time for more than a year

ProsJob Security, you will never get fired.
Flexible work locations, most people I know work from home or have the ability too.
Fairly easy to accomplish your work goals, work is not particularly busy
Health / RRSP Benefits are fantastic

ConsYou might have a terrible manager that is never around/never emails & is hard to get hold of.
The review system makes it almost impossible to get a pay rise.
They dont give new mobiles to employees, mostly everyone has a refurbished blackberry

Advice to Senior ManagementDo a good review of your middle management.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Account Manager - SMB

Account Manager (Former Employee)
Calgary, AB (Canada)

I worked at TELUS full-time for more than 8 years

ProsDealing with Customer - Brand Recognition

ConsInternal Politics and mid-level management.
Over Managed and outsourced key areas makes it hard to do anything right

Advice to Senior ManagementChange Pulse check so people aren't scared to submit honest feedback. Something that doesn't need TiD or link login to submit. Get the real story about how people feel about Business in Alberta and the current leadership practice. The AB SMB environment is poisonous and going against all TELUS values and human ethics. SMB AB needs a reboot.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great company treats employees very well!

Channel Engagement Manager (Current Employee)
Calgary, AB (Canada)

I have been working at TELUS full-time

ProsGreat company that provides excellent compensation, benefits and work life balance to its employees.

ConsUses overseas call centres for some departments which is not supporting Canadian economy.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Long term Team member

Manager (Current Employee)
Calgary, AB (Canada)

I have been working at TELUS full-time for more than 10 years

ProsWork / Life Balance is one of the best. TELUS is extremely supportive to it's employees and family members. Very active in the community. Great stock plan for all team members. Lots of opportunity for advancement. Excellent training for both hourly and salary employees.

ConsTELUS uses a Bell Curve to treat salary which is very unfair as cost of living adjustments are not made. Average rated team members can go years without treatment

Advice to Senior ManagementReview salary treatment. They are not listening to the TELUS Team. This will and has lead to losing many talented team members

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for TELUS? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at TELUS reviews and ratings in Calgary, AB — including employee satisfaction and approval rating for TELUS CEO Darren Entwistle. All 51 reviews posted anonymously by TELUS employees.