TELUS

www.telus.com

TELUS Reviews in Calgary, AB

Updated January 23, 2015
Updated January 23, 2015
612 Reviews
3.8
612 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
428 Ratings

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility (in 94 reviews)

  • Their work from home policy is beneficial for work life balance (in 72 reviews)


Cons
  • They don't really care about employee work-life balance (in 25 reviews)

  • Senior management values did not translate to strong middle management (in 15 reviews)

More Highlights

66 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Average salary, exciting company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Calgary, AB (Canada)
    Former Employee - Director in Calgary, AB (Canada)

    I worked at TELUS full-time (more than 3 years)

    Pros

    Truly a leading edge organization and huge market it owns

    Cons

    Confused and mis-aligned management. The interface between Operations and the rest of the organization remains in the 60's.

    Advice to ManagementAdvice

    Get your middle management team to spend less time in a political fog and more in delivering on their mandates....

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    community driven and conscious

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Current Employee - Anonymous Employee in Calgary, AB (Canada)

    I have been working at TELUS full-time (more than 8 years)

    Pros

    workstyles allows great work / life balance

    Cons

    opportunies to expand and gain knowledge within teams

    Advice to ManagementAdvice

    help link opportunities with strengths within teams

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Interesting place to work, avoid certain groups.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Calgary, AB (Canada)
    Former Employee - Account Manager in Calgary, AB (Canada)

    I worked at TELUS full-time (more than a year)

    Pros

    Excellent training, great "high level" corporate culture, good benefits, Lots of personal growth potential.

    Cons

    Lots of empire building, certain areas of the company have different cultural values than the overall corporation, Sales culture disconnected from the rest of the organization.

    Advice to ManagementAdvice

    Overall audit of sales performance vs. revenue contributions would reveal a lot of discrepancies.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Typical big telco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, Marketing in Calgary, AB (Canada)
    Former Employee - Manager, Marketing in Calgary, AB (Canada)

    I worked at TELUS full-time (more than 3 years)

    Pros

    Lots of opportunity for different roles

    Cons

    Set up to encourage average work.

    Advice to ManagementAdvice

    Reward quality work and results not politics.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Great career with TELUS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager - Planning and Engineering in Calgary, AB (Canada)
    Current Employee - Manager - Planning and Engineering in Calgary, AB (Canada)

    I have been working at TELUS full-time (more than 10 years)

    Pros

    Good share plan, excellent work life balance and endless career opportunities. This is a company who rides on the cutting edge; if you don't enjoy change TELUS is not for you! Excellent contributor to the community!

    Cons

    Salary compensation works on a bell curve. High performers are well rewarded, however team members who fully contribute can get left behind.

    Advice to ManagementAdvice

    Compensation policy needs to be reviewed. Too many good team members have not received comp in many years. Continuing to reward only the top 20% will harm the company in the long term.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Network Technician

    Former Employee - Network Technician in Calgary, AB (Canada)
    Former Employee - Network Technician in Calgary, AB (Canada)

    I worked at TELUS full-time (more than 10 years)

    Pros

    Enough time to learn the job by own efforts. Good benefits.

    Cons

    Not really a IT company. After learning the job gets stuck in it, mangement wants you stay in same job forever. They don't want you to master all technical areas. Lots of Favouritism, It's not what you know it's Who you know kind of company. Is you want to do well just kiss manager's ass all the time.

  8. 2 people found this helpful  

    Good for starters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Calgary, AB (Canada)
    Former Employee - Director in Calgary, AB (Canada)

    I worked at TELUS full-time (more than 10 years)

    Pros

    Breadth of products offered
    Okay HR benefits, finally adopted teleworking
    Marketing company
    Good share price if you are in Employee share plan
    Mainly EBITDA focused

    Cons

    Not a real IT service company (some leaders are not IT and IP literate)
    Leaders do not "walk the talk"
    Very bureaucratic process, nepotism, and very political culture
    Monopolistic approach to employees, market and customers
    "Very Tight" command and control style of leadership
    Chose to burden itself with old traditional technology
    Mainly EBITDA focused (employees and customers are just numbers)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    I have enjoyed working for Telus the past 8 Year's it has been nothing but Great !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Calgary, AB (Canada)
    Current Employee - Sales Manager in Calgary, AB (Canada)

    I have been working at TELUS full-time (more than 8 years)

    Pros

    Good Company to work for they give great advancement and growth

    Cons

    I have no Con's to share about this company

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Lots of perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Specialist in Calgary, AB (Canada)
    Current Employee - Design Specialist in Calgary, AB (Canada)

    I have been working at TELUS full-time (more than 8 years)

    Pros

    Big corporates discount on all products/services, ok benefits, good share purchase program, good work/life balance

    Cons

    Below average pay according to market averages

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Bad Bad Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deployment and Completion Clerk II in Calgary, AB (Canada)
    Current Employee - Deployment and Completion Clerk II in Calgary, AB (Canada)

    I have been working at TELUS full-time (more than 5 years)

    Pros

    Lots of free courses, mediocre benefit package. If you are management or management excluded you are treated great!

    Cons

    If you are not Management or Management excluded and are part of the union you are the enemy. Management does not like to be challenged or corrected and if you have an opinion you are toast. Do not work for telus if you have lots of prior work experience, Telus was the 2nd worst run company i have ever worked for in my over 30 years in the work force. The only reason I have lasted so long at TELUS is I worked graveyard shift for 4 years so I was protected from the management BS that happens during the days.

    Advice to ManagementAdvice

    You're employees are you're greatest asset, treat them with respect and get rid of the Fear and intimidation style of managing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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